Room: We got the 1 king/2 double bath suite and it was awesome. There is a small kitchen, washer/dryer, jacuzzi tub, and the main balcony is spacious with a beautiful view of the ocean. There are also small balconies off each of the bedrooms. There were 5 of us staying here, and there was still plenty of room.
Beach: The beach is well kept with lots of sand and no rocks. It is perfect to walk on and plenty of shells just a little ways in the water for people who like to search for those. The only drawback is that you have to pay for the chairs, umbrellas, and cabanas. This was a disappointment. I would rather pay a higher room fee and have this included.
Pool: The pool and hot-tub were nice and warm which was good because it was chilly one of the days we were there. The only drawback is that the pool and hot-tub close at dusk. That was a disappointment.
Outside bar: The service at the outside bar was great. Her name was Sheila and she was very friendly.
Front desk: The front desk service has much to be desired. They treated us like we were low class people and were not helpful at all. We talked to 2 of them and they seemed inconvenienced and were short. When I asked about the internet service, she said we had to pay for it and we could do this online. I am a Hilton Diamond member and found out it is supposed to be free. Luckily my daughter figured this out when she went online to sign up for it.
Housekeeping: The housekeeper did a good job cleaning the room.
Parking: There is no self park here and valet parking was $27 a day.
Resort fees: They add fees to pretty much everything here so be careful. We ate at the inside restaurant and almost didn't notice the "service charge" of $9.00. When I asked the waiter he said it was the "gratuity." There was also a gratuity line so I almost paid them twice. We also got charged the "service charge" at the outside bar. Maybe I just don't understand the fees.
Summary: I would have rated this hotel excellent had it not been for the front desk staff. This really is a great hotel with an awesome view.
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- Also Known As:
- Doubletree Ocean Point Resort And Spa - Miami Beach North
- Doubletree Ocean Point Resort & Spa - Miami Beach North Hotel Miami Beach
- Doubletree Miami Beach