We have previously stayed at the Raleigh and have always enjoyed the hotel's atmosphere and the pool. We booked several months ago for the 4th of July weekend with plans to relax by the pool and ocean. Unfortunately the management (SLS) never warned the hotel guests that it had leased out the pool area for 2 days. The pool and grounds were leased to a promotor that brought in a DJ and sold almost 1,000 tickets each day. When we complained to the front desk, we were told that management did not inform them of the event until the last minute. It was extremely crowded and loud. The event was like a "Jersey Shore" type party. I felt very badly for a family that booked the hotel 8 months earlier for a 65th wedding anniversary. None of the hotel guests were happy with the crowd or the noise. The Raleigh is not a Vegas type hotel and the new owners and management should have a better understanding of its clientele. We were not offered a refund or an upgrade, and we do not plan to return.
- Official Description (provided by the hotel):
- Hailed as a "grand dame" of South Beach Art Deco by Conde Nast Traveler, The Raleigh Miami Beach is a perfect blend of style and comfort. It's chic yet unpretentious, and historic while tastefully modern. The Raleigh offers guests world-class luxury hotel service at a prime oceanfront location on Collins Avenue with exclusive access to the award-winning sbe Miami Collection. ... more less
- Reservation Options:
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- Also Known As:
- Raleigh Hotel Miami Beach