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“Retro no, old and tired yes...” 1 of 5 bubbles
Review of The Raleigh Miami Beach

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The Raleigh Miami Beach
Ranked #28 of 206 Hotels in Miami Beach
Certificate of Excellence
Norfolk, Virginia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Retro no, old and tired yes...”
1 of 5 bubbles Reviewed December 31, 2013

Just returned from 4 days at the Raleigh and a bill of nearly $10K for two rooms to work off! If this were for a week's stay at a truly 5 star caribbean resort I might expect that kind of expense but this place is more like a tired old YMCA. The rooms are small and cramped, the furniture is scratched and worn out, and the staff is more concerned with talking to each other than taking care of guests. And crazy expensive...when we arrived we sent to the outside bar area to have a drink and a snack....$230 for four! Add in all of the Florida state, local, and county taxes and a "resort fee" which is also taxed and you you a perfectly miserable experience.

  • Stayed December 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Tucker140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian v, General Manager at The Raleigh Miami Beach, responded to this review, January 4, 2014
Thank you for your review. I'm truly sorry that the hotel itself was not to your liking. We are an original Art Deco property and we are widely known for maintaining and staying true to the classic Art Deco arhcitecture and streamline design; hence the hotel might seem a little more vintage and quaint, especially when compared to chain properties. Regarding our prices, both for the hotel and food & beverage, we find that they are comparable to other hotels that offer the same location and amenities(beachfront service, 24 hour rooms service, pool, etc.) The taxes as well are standard for businesses in Miami and do add up to 13%. For your consideration, we would love to have you stay with us again and ensure a more than wonderful and carfefree experience. Please feel free to contact me directly if you would like discuss your stay in more detail.

Warm regards,

Brian Vujnovic
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Miami, Fl
Level Contributor
3 reviews
5 of 5 bubbles Reviewed December 30, 2013

Our wedding at The Raleigh was absolutely magical! The staff & the accommodations were exceptional. We had the ceremony and reception outdoors in The Oasis. A beautiful & intimate area of the hotel nestled amongst gorgeous palms and seagrape trees. It was just a beautiful affair from beginning to end..We will cherish all the memories of this truly special moment in our lives and we are so thankful to The Raleigh Hotel for making us feel so welcome.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Neilg3465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian v, General Manager at The Raleigh Miami Beach, responded to this review, January 3, 2014
Thank you kindly for sharing the memories of your wedding and your stay at the Raleigh with us. We are very grateful that of all the options out there you chose The Raleigh to celebrate such a momentous and special day. We are thrilled to be part of the memory of the beginning of your life together. We look forward to welcoming you back for your honeymoon and continuing to be party of your story. We wish you all the happiness and the love in the world.

Warm regards,

Brian Vujnovic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed December 30, 2013

Came down for a quick stay and it was a total, perfect fit! The setting and decor were charming, romantic and classic. Felt like a time machine took you back to when everything was simple and easy, there is no other place like this in Miami Beach; not even close. I have never seen a pool like theirs! Really unique and beautifully designed and maintained over the years. The drinks at the bar were delicious and you have to check out the cool little bar in the lobby. Super cozy and the bartender made the best cocktails. Overall this hotel was just right for a relaxing getaway and the charm inside is one of a kind.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katalina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian v, General Manager at The Raleigh Miami Beach, responded to this review, January 3, 2014
Thank you so much for amazing review. We are delighted that your stay at the Raleigh was just what the doctor ordered. We love your description of our property for we feel it is a little bit of a time capusle and retreat into nostalgic charm and simplicity. The hotel is classic versus modern and intimate versus grand. Our pool is our defining physical attribute and we'd like to think that it is one of the loveliest and most original pools out there. We would love to have you stay with us again and to continue to be your getaway destination of choice when in Miami. Please feel free to contact me directlly to assist you with your future visit.

Warm regards,
Brian Vujnovic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed December 30, 2013

I had the pleasure of staying at the Raleigh on a recent business trip. As we arrived, the building exterior is very charming and stylish, and set the tone for the rest of the experience.
The interior is very sumptuous and comforting and full of art deco details.
There is a strong sense of history and character to the hotel which I really appreciated.
The hotel feels quite small and intimate, and the service reflects this. The staff were consistently polite and friendly without being overbearing in any way. We were made to feel very welcome, and as though we were free to do as we please.
The pool is amazing. Quite a unique design and a joy to sit by especially with a drink.
There are 2 bars by the pool. It's lovely to swim in. There didn't seem to be any restrictions about when we could or couldn't use the pool, so I was able to swim before work, even at 5am.
You can exit the pool area directly onto the beach which is a nice touch. We watched sunset one morning, before coming back to pool side for a wonderful breakfast.
There is a 24hr coffee bar, which does really great coffee and bagels, muffins and fruit; this was really handy for a couple of mornings when we had early starts, and no time for a proper sit down breakfast.
If I had to find anything negative to say, it would be that the walls of the rooms are very thin, owing to the age and design of the building, and sound travels; I could even hear people in the lift late at night. This did not disturb me at all, but may be an issue if one is a light sleeper.
The food was wonderful and the cocktails brilliant.
This was one of the most pleasant hotel stays I have ever had.

  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Simon-Sorted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian v, General Manager at The Raleigh Miami Beach, responded to this review, January 3, 2014
Thank you so much for your review. We are so happy that you had a wonderful stay and a great experience. Despite that you were travelling for business I am glad that you were still able to enjoy a nice swim before work each morning and enjoy an early breakfast at our retro coffee bar. As you stated, The Raleigh is a smaller and older property, dating back to 1940, and the style and look of the Raleigh today is for the most part what it was back then, of course this is one of our defining attributes. It also allows for a more intimate and familiar setting. I am glad that our staff provided warm and friendly service a I am thrilled that this is one of the most pleasant hotels stays that you have ever had and we hope that it is the first of many stays at the Raleigh. Please feel free to contact me driectly to assist you with arrangements for your next visit.

Warm Regards,

Brian Vujnovic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed December 29, 2013

Our family (two adults, two teens) stayed in rooms 508 & 510 recently for four nights. This was our third stay at the Raleigh in the past five years. Driving off at the end of our stay, we all agreed that the hotel was a disappointment this time & we won’t be returning.

Pros :

Location, location, location! You can’t do much better in South Beach than Collins & 18th Street.

Beautiful pool & pool area, great beach accessible out the back gate (must buzz for re-entry)

Shaded outdoor dining under broad-leaf, twisting gnarly trees

Classic Deco style

Many friendly & helpful staff : for example, when I was shown to my room, it turned out to be the wrong type (Queen rather than King, as I had reserved). The front desk clerk immediately corrected the mistake, putting me into a King room.

Cons :

Cramped bathroom with no electric outlet

Old bathroom fixtures

Zero privacy in rooms with adjoining interior doors. In 508, even with the interior door closed & locked, I could hear every word spoken on the other side of that door in 506, even the people's tone of voice! Their crying toddler woke me up two nights in a row at 5 am .. even when I was wearing earplugs!

Weekend brunch isn’t buffet-style

Many rude staff lacking basic manners

1) I didn’t hear a “thank you”, either on the phone after making our reservation, or at the front desk when checking out.
2) I was falsely accused of smoking in my room. Shortly before checking out, I got a call in my room from the front desk. A guest had complained of smelling smoke by my room. I was therefore going to be charged an additional $250 cleaning charge. I denied the accusation & asked that a manager come to the room to personally inspect. I waited 20 minutes & had to call twice before a security guard finally showed up & agreed there was no smell or trace of smoke in the room. To his credit, he apologized for the inconvenience. On my way out, I asked the front desk clerk to confirm that there would be no additional charge. She made no apology for the false accusation, nor did I ever hear from a manager. Disgraceful!

Room Tip: If you're not reserving two adjoining rooms, make sure to ask for a room without an interior con...
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  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank EuroAmerican773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian v, General Manager at The Raleigh Miami Beach, responded to this review, January 3, 2014
Thank you so much for taking the time to share your experience with us. We truly value your thoughts and feedback, especially as a returning guest. We are so sorry that you experienced any issues. I will personally look into these and ensure that they are addressed accordingly. Please know that above all our aim is to provide a memorable experience for our guests, and the Raleigh culture among our staff is to ensure a friendly and service-oriented interaction and dispostion; from what you are describing it seems like neither of these principles were conveyed. I would love to be able to discuss your stay in further detail if you had a moment. We would also love the opportunity to have you stay with us again and redeem your impression of the Raleigh.
Warm regards,

Brian Vujnovic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed December 29, 2013 via mobile

Stayed with hubby and 6 year old son for 5 days in August 2013. Loved the room - vintage furniture and vibe. Small but functional. Bed was very comfortable. Terrazzo tile floor great for sandy feet. Bathroom was small and very nice. Only complaint was that the hallways were very dark and the hallway carpet was in need of refurbishing, as was the elevator. Excellent restaurant on site - Restaurant Michael Schwartz. Breakfast, lunch and dinner all very good to excellent - but be prepared for bigger portions so it might be a bit much to eat there everyday. Service was uneven - ranging from friendly and professional to distracted and uninformed depending on server. Very family friendly pool with quite a few kids so we didn't feel out of place. Great poolside drinks, moderately priced (think 6 USD beers and 12 USD girlie drinks). Location on Collins was great - walking distance to Lincoln and Ocean streets if you can brave the August heat, which we did. Tip: head out along the beach boardwalk along the back of the hotel. Beach club and loungers very nice and ocean was bath water warm in August. Fantastic people watching. Loved it! Would recommend.

Stayed August 2013, traveled with family
Helpful?
Thank TorontoLoveTheBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian v, General Manager at The Raleigh Miami Beach, responded to this review, January 3, 2014
Greetings and thank you for taking the time to share your experience at the Raleigh. Your feedback and comments are indeed appreciated and extremely valuable to us. We're thrilled that you enjoyed our own Restaurant Michael Schwartz and that the pool, beach and our hotel and room amenities were to your liking. Thank you for pointing out the lighting situation in the hallway, carpet and elevator, we will certainly look into this with promptitude. We would love to have you stay with us again on your next visit. Please feel free to contact me directly to assist you with your arrangements.

Warm regards,
Brian Vujnovic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed December 23, 2013

First they tried to put us in a room that literally in the stairwell with a full size bed when we had requested a king size bed. Then they put us in a room that had grasscloth behind the bed, later we noticed mold was growing up the grasscloth. The valet stole items out of our car and the "house detective" said he would handle the situation. He basically did nothing to resolve the theft except put on a good show. the hotel manager was not helpful either. The paint on the pool was peeling and stuck to your hands, the pool attendant wouldn't lift a hand to help with chairs etc (he was "selective" about who he would help). I read about this hotel in Southern Living but what a let down! I was incredibly disappointed with our week stay! Only thing positive was the location.

  • Stayed August 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian v, General Manager at The Raleigh Miami Beach, responded to this review, January 3, 2014
Greetings and thank you for your review. We are sorry to hear that your experience at the Raleigh was disappointing to you. Please know that our guest satisfaction and experience are the most important things to us and whenever these are not met, of course, we look to remedy and address the situation to the best of our ability. We would love to have another opportunity to ensure that you have a true Raleigh experience and I will guarantee nothing short of excellence. Please feel free to contact me directly to assist you personally with future arrangements.

Best regards,
Brian Vujnovic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Raleigh Miami Beach

Property: The Raleigh Miami Beach
Address: 1775 Collins Avenue, Miami Beach, FL 33139-2006
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Miami Beach
#15 Family Hotel in Miami Beach
#20 Luxury Hotel in Miami Beach
#23 On the Beach Hotel in Miami Beach
#31 Romantic Hotel in Miami Beach
#34 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Raleigh Miami Beach 4*
Number of rooms: 105
Official Description (provided by the hotel):
Hailed as a "grand dame" of South Beach Art Deco by Conde Nast Traveler, The Raleigh Miami Beach is a perfect blend of style and comfort. It's chic yet unpretentious, and historic while tastefully modern. The Raleigh offers guests world-class luxury hotel service at a prime oceanfront location on Collins Avenue with exclusive access to the award-winning sbe Miami Collection. ... more   less 
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Also Known As:
Raleigh Hotel Miami Beach

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