I just got here, so perhaps this review is a wee bit premature, but I just needed to give a shout out to the positively lovely Gwendolyn at the front desk who completely made my night.
After getting in from a late flight, her absolute professionalism, patience, and warmth was exactly what I needed. Not only did she make sure that my room was the perfect place to get some R&R, she also walked me all the way to my building in an entirely different section of the resort and showed me to the elevator just so I wouldn't get lost!
I was utterly bowled over by how she went above and beyond the call of duty to make my check-in experience an overwhelmingly positive one. At this point, I could have checked into a hovel and still given this place a great rating simply based on my interaction with this delightful gem of an employee and I am happy to recommend a place that exhibits such high standards in its staff.
- Official Description (provided by the hotel):
- A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus – a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. We invite you to enter a world where you are free to play, shop, dine, spa, meet or simply relax – however you define your perfect day. Express yourself in an environment that surrounds you with every kind of pleasure and invites every sort of adventure. Following a $1 billion renovation, the 22-acre oceanfront hotel features signature restaurants by award-winning chefs; two chic nightlife venues; a two-story, 40,000-square-foot spa, expansive poolscape, a pristine Atlantic Ocean beach and state-of-the-art conference and event facilities. A landmark since its debut in 1954, Fontainebleau has been restored and transformed by a team of renowned architects and designers to create the most dynamic destination resort on the eastern seaboard. ... more less
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- Also Known As:
- Fontainebleau Miami Beach Hotel Miami Beach
- Fontainebleau Hotel Miami Beach
- Fontainebleau Resort Miami Beach