We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice place...great spa... but oh those extra fees!!” 4 of 5 bubbles
Review of Fontainebleau Miami Beach

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Fontainebleau Miami Beach
Ranked #41 of 202 Hotels in Miami Beach
Norwalk, Connecticut
Level Contributor
200 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
“Nice place...great spa... but oh those extra fees!!”
4 of 5 bubbles Reviewed November 21, 2012

Stayed here while Hurricane Sandy passed to the east. Was there on a business conference, so between the weather and meetings, really didn't have a chance to use the pool area, so I can't really comment on that. The beach is only a few steps away... either choice looked very inviting. My room was in the northern tower (Versailles?) where the meeting rooms where. The room was very clean and fresh, with a king size bed and flat screen. And a free Imac in the room for unlimited use!!

Cleaning and other staff were all uniformly nice and willing to help with any need.

I had brought my Verizon Mifi hotspot to avoid the $15 daily cost for wireless. It did not work on property without being reprogrammed, supposedly because there are so many wireless hot spots being used in the convention center area in the Versailles tower. So be prepared.

The spa is excellent, with two areas for hot soaking and two areas for rain style showers. Massage was excellent, and there are often discount coupons or specials to help bring down the very high costs.

All the food I had was well prepared and tasty, but oh so expensive. $15 for a pool panini? Really? Drinks in the lobby bar were also pretty steep. The only hotel I ever paid more for a glass of house merlot was the Wynn in Vegas. Valet parking was steep, and there was a $24 fee for a beach chair on the ocean beach. Cabanas at the pool were some of the steepest fees I can recall ever seeing. And be really careful around the weight sensitive snack tray in your room....

This is a nice hotel... but the only reason I gave it four dots is because they price their product at Bellagio type prices, but its not nearly of that kind of quality... its just because of the location.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank taxman53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, November 25, 2012
Thank you for taking the time to post a review regarding your recent business trip to Fontainebleau. I am happy to learn that despite the busy conference schedule you were able to visit our Spa and other facilities. We appreciate your honest feedback and will be reviewing it with my team in an effort to continue improving. We look forward to welcoming you back very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

11,906 reviews from our community

Traveler rating
    7,171
    2,361
    1,114
    631
    629
See reviews for
2,734
2,888
325
2,056
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2,266)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 21, 2012

This hotel went out of their way to make our stay amazing. We left the Perry South Beach due to horrible construction all over the hotel and came to the Fontainbleau. They were so nice and upgraded our room right away to a Jr. Suite with an ocean view. We were able to check in at noon and didn't have to wait until 4pm. The entire time we were there they so friendly and made everything wonderful. I can't wait to go back and stay longer.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LOVERS1020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, November 25, 2012
Thank you for your wonderful review! We are delighted you decided to cut your trip short and join us at Fontainebleau. I am so happy to learn that our team went out of their way to provide exceptional service. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
5 of 5 bubbles Reviewed November 21, 2012

I had an exceptional experience at this hotel! Hotel staffers Ezra (Front Desk Supervisor) & Leon (Housekeeping) were fabulous! During the conference and my down time was well spent in the hotel. I plan to visit again soon for a family vacation! Thank you!

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, November 25, 2012
Thank you for your review! It is great to learn that Ezra, Leon and the rest of our Team went above and beyond to make you feel at home. We are awaiting your next visit with your family with much anticipation!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin,Ireland
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed November 21, 2012

Myself and my husband spent 3 nights in the Fontainebleau hotel at the beginning of our honeymoon. I work in the travel industry and am really fussy when it comes to hotel stays but I really cannot fault this hotel. In my opinion that have got IT right. We had a beautiful room with balcony over looking the pool and views of the ocean. The staff really make this place, they could not do enough to accommodate our stay and really make it a trip of a life time. The chocolate dipped strawberries were such a nice surprise in our room.
The hotel oozes trendiness and its definitely a place to celeb spot!!! I cannot wait to return to The Fontainebleau.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jenbabe1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, November 25, 2012
Dear Jen, First of all Congratulations on your recent wedding and thank you for choosing Fontainebleau as your honeymoon destination. I appreciate your review as a fellow member of the travel industry, as I know your attention to detail is probably exceptional. It is very satisfying to learn that we were able to exceed your expectations and that the team provided a flawless experience. Come back and visit us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curitiba, PR
Level Contributor
78 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed November 21, 2012

The hotel has great services and impecable facilities! Beautiful pools, a great gym and perfect food (special compliment to the Solo Cafe)! Just be ready to pay... The hotel charges a "resort fee" of US$ 19/ day + parking of nearly US$ 35/day + beach umbrellas. Internet access is already included in the amount paid as resort fee, though (which is good) and each room has an Apple Desktop available. All and all, a great luxury hotel with wonderful facilities, but a bit too expensive!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mitsumi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, November 25, 2012
Thank you sincerely for acknowledging Fontainebleau’s exceptional customer service, beautiful property, and impressive amenities and restaurants. It is so important to us that you found high value in our offerings. We appreciate your review and hope you will stay with us again in the very near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 20, 2012 via mobile

The staff an other guest were so polite and respectful they treated me with the up most respect when i come to miami i will always stay at the fontainbleau. A hotel manager who's name is eli kostbar helped me with anything that i needed done in he did with as much speed as possible if i needed a rental car he was already calling the company to bring me one.if i wanted to go to an italian restaurant he would print out a list of the best ones on south south beach.their will never be a hotel that will treat me better then the fontainbleau.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tyrell2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, November 25, 2012
On behalf of Fontainebleau, I would like to thank you for your loyalty. We are looking forward to sharing your rewarding feedback with our entire team. Eli will definitely be recognized for ensuring your stay was most enjoyable. Come see us again soon for yet another impressive stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed November 20, 2012

Key Points.
1. huge resort property-thus lots of amenities but also lots of people and lots of noise.
2. beautiful property-nice pools and beach
3. despite the size of the property, most of the staff were professional and friendly BUT- the hotel is understaffed at almost every point-long lines and waits everywhere-check-in, at the bar, at the coffeeshop, check out etc etc.
4. Expensive-ok, so you already know this before you get there so thats not a surprise BUT, on top of that, they nickel and dime you nearly to death-there is a separate charge for everything... and everything, even a bottle of water gets an 18% service charge added- not a huge deal i guess, but it is just annoying on principle.
5. It is away from the shopping and night-life areas of south beach but this is not a huge problem as a cab ride is only 10-12 dollars from the hotel.
6. Great restaurants on the property
7. Overall, I can recommend staying here although I prefer some of the botique hotels in the deco area for the ambiance, convenient location, and relative quiet.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bigpain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, November 25, 2012
We are so pleased to learn that your overall stay at Fontainebleau was to your satisfaction! Thank you kindly for recommending for others to stay with us as well! We are glad to hear that you were impressed with our property offerings and very friendly team members. We hope you will choose to stay with us again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Miami Beach hotels
The Confidante
#22 of 202 in Miami Beach
4.5 of 5 bubbles 2,070 reviews
City Center
W South Beach
W South Beach
#6 of 202 in Miami Beach
4.5 of 5 bubbles 3,188 reviews
COMO Metropolitan Miami Beach
#4 of 202 in Miami Beach
4.5 of 5 bubbles 1,193 reviews
Show Prices
Show Prices
Show Prices
City Center
The Ritz-Carlton, South Beach
The Ritz-Carlton, South Beach
#29 of 202 in Miami Beach
4.5 of 5 bubbles 2,578 reviews
Loews Miami Beach Hotel
#63 of 202 in Miami Beach
4.0 of 5 bubbles 5,773 reviews
Grand Beach Hotel
#52 of 202 in Miami Beach
4.0 of 5 bubbles 4,576 reviews
Show Prices
Show Prices
Show Prices

Been to Fontainebleau Miami Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fontainebleau Miami Beach

Property: Fontainebleau Miami Beach
Address: 4441 Collins Avenue, Miami Beach, FL 33140-3227
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Miami Beach
#10 Business Hotel in Miami Beach
#18 Romantic Hotel in Miami Beach
#19 Spa Hotel in Miami Beach
#21 Family Hotel in Miami Beach
#33 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Fontainebleau Miami Beach 3.5*
Number of rooms: 1504
Official Description (provided by the hotel):
A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus – a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. We invite you to enter a world where you are free to play, shop, dine, spa, meet or simply relax – however you define your perfect day. Express yourself in an environment that surrounds you with every kind of pleasure and invites every sort of adventure. Following a $1 billion renovation, the 22-acre oceanfront hotel features signature restaurants by award-winning chefs; two chic nightlife venues; a two-story, 40,000-square-foot spa, expansive poolscape, a pristine Atlantic Ocean beach and state-of-the-art conference and event facilities. A landmark since its debut in 1954, Fontainebleau has been restored and transformed by a team of renowned architects and designers to create the most dynamic destination resort on the eastern seaboard. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Hotels.com, Odigeo, Cancelon, Travelocity, Orbitz, Cheap Tickets and Jetsetter so you can book your Fontainebleau Miami Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fontainebleau Miami Beach Hotel Miami Beach
Fontainebleau Hotel Miami Beach
Fontainebleau Resort Miami Beach

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing