1- Hotel rooms feel cheap, quality of TV signal was bad, bed mattress was not comfortable, bathroom is dark and looked like prison cell. Floors are too cold and slippers are the cheapest quality. Bath robe was humid and very cheap.
2- At night, the music from Sky bar can be heard. We had to sleep with ear plugs (which thankfully we took with us)
3- Valet parking service is probably the worst I’ve experienced in my life. Normally, it takes at least 20 mins for your car to be brought even if you call in. One day it took them 1 hour and 15 mins (I had called 15mins earlier from my room). I sat 1 hour outside in the heat and crowded place. They had lost my car. The hotel manager came out as there were at least 3 more guests who have been waiting more than 30 mins. However, the hotel manager never even apologized. The person in charge of valet responded with 1 night free of charge of valet parking. On the same day I had to wait another 40 minutes, they had lost my car again.
4- There are many bellmen and parking staff outside but no one really helps you. I had to open the door for my wife every single time.
5- Reception staff is not friendly, they hardly smile.
6- What´s with the pet allowance. It looks like a zoo!
7- I had planned to have dinner with my wife at Nobu. Impossible! They don’t take reservations for 2 and tha wait time would be 1hour and 40 mins!!!! So we had dinner at Ago and we never had chance to dine in Nobu, even if we stayed in the hotel (Absurd!)
8- “state-of-the-art fitness equipment”, is a joke. It looked like a basement gym for prison. No TV’s , no bottled water, equipment was rundown and ill maintained. It was also dark and creepy.
9- Overall Service is really bad and the place just looks dirty.
10- I have stayed at the Mondrian and Delano, and I can say it is quite difficult to understand why the Shore Club cannot be on same level. I travel a lot around the world and this one is quite one of the worst hotel experiences ever.
11- At the price I paid, (also with SkyBar VIP package which I couldn’t use as reservations were necessary and it was all booked!), I would’ve preferred staying at Delano, Loews, Ritz down the street.
- Official Description (provided by the hotel):
- Designed by famed British architect David Chipperfield, with landscaping inspired by the rich Matisse-like palette of the Jardin Majorelle in Marrakech, Shore Club shimmers with intrigue and sensuality. Anchored by the original polished terrazzo floor, the elegant furnishings are an eclectic mix evocative of global marketplaces—including relaxed sofas, hand-woven tribal rugs and large patterned throw pillows from Kenya that invite mixing and mingling. The vibe is lively, the atmosphere intimate, the feeling electric. ... more less
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- Also Known As:
- Shore Club Hotel Miami Beach
- Shore Hotel Miami Beach
- The Shore Hotel
- Shore Club Miami
- Shore Club In Miami