Okay, I'd read all the reviews below for this place and had even tried, last minute, to switch to another property in the South Beach area. But a quick review of all the top properties revealed they all have similar problems with service and attitude. Some more pronounced at Shore Club maybe, but check the others and you'll find some reviews that are doozies.
So my partner and I just decided to go on with it, make the best of it, know that we'd be treated like dogs, and be surprised by anything good we experienced.
And good experiences we surprisingly had.
I should mention also that we were at Shore Club during their peak week of the year -- during Art Basel Miami -- so the crowds were even more challenging to deal with during this insane onslaught of wealthy, rude, needy guests.
Things went well for us from the start. We were greeted kindly at the drive on arrival, same at reception (fresh lemonade immediately passed). We found though we'd booked an oncean front king we'd instead been ungraded to an ocean front apartment. Fabulous. So we had a view of the pool and ocean the entire trip, with plenty of space to relax in (two baths, sitting area, bedroom).
Through the rest of our 5-day stay, we encountered nothing but friendly, helpful, professional staff. That was true in the restaurants, the desk, concierge, pool, everwhere.
The only annoying thing was having to constantly run face-to-face into their austere security people at roped off entrances throughout the property. These people take themselves a little seriously. But showing your guest card gets you quickly past all of these roadblocks. The only inconviences were when there were private party areas roped off (and this happend daily) which required finding a new route to the room. Seriously, we felt like getting back to our room was like breaking into Fort Knox with the multiple security roadblocks you enivitably had to negotiate.
There was music at night certainly -- very loud music on some nights as there were nightly parties held at the hotel as part of the art fair festivities. But the music was excellent and we didn't mind. Besides, we'd brought ear plugs as a precaution. Still the music lasted til 2:00 or 3:00 in the morning, so if you're not into this, best request a room facing the opposite direction.
All in all, a surprisingly good experience at the Shore Club. I don't know if previous problems and reviews caused them to revaluate their service posture. Or whether there are just good and bad days there. But we at least fared quite well and would return there.
- Official Description (provided by the hotel):
- Designed by famed British architect David Chipperfield, with landscaping inspired by the rich Matisse-like palette of the Jardin Majorelle in Marrakech, Shore Club shimmers with intrigue and sensuality. Anchored by the original polished terrazzo floor, the elegant furnishings are an eclectic mix evocative of global marketplaces—including relaxed sofas, hand-woven tribal rugs and large patterned throw pillows from Kenya that invite mixing and mingling. The vibe is lively, the atmosphere intimate, the feeling electric. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Ctrip TA, TravelUp, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com, HotelsClick, HotelQuickly and Evoline ltd so you can book your Shore Club South Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Shore Club Hotel Miami Beach
- Shore Hotel Miami Beach
- The Shore Hotel
- Shore Club Miami
- Shore Club In Miami