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Shore Club South Beach Hotel
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Reviews (3,728)
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1,843 - 1,848 of 3,728 reviews
Reviewed January 24, 2014

Enjoyed a wonderful time at the Shore Club with family. Their service is the best! Thank you Juan Carlos for the smooth check-in and friendly welcome! The pool and beach area were wonderful. A big thank you to Lucy for our surprise - you are the best! We look forward to our next visit.

Room Tip: Ocean views with a balcony are wonderful!
  • Stayed: January 2014, traveled with family
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Thank LadyW56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this reviewResponded January 27, 2014

Dearest "LadyW56,"

Thanks dear! Juan Carlos is such an amazing front desk agent and Lucy is the queen of the Shore Club! Glad you had a great time... Come see us again soon!

Genie Wishes,
Dorothy Jean "DJ"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2014

We had a great first visit to the Shore Club. We stayed the weekend of January 17th. We did a lot of research on SoBe hotels but still it’s kind of a crap shoot when you’re doing it from a thousand miles away. We settled on the Shore Club for its mix of exclusivity, features, location and still being the most hotel that we could (mostly: ) afford.

Pros:
We got an early check in as we arrived a bit before 1pm which was great.
Latoya at the front desk also offered us an upgrade on our room. We went from a small room to a roomy suite overlooking the courtyard. We appreciated her assistance and attention.

The pool area and grounds are fantastic. Many terrific picturesque and colorful areas to relax and hang out. Warm Mediterranean blues and bold colors during the day that give way to intimate and romantic candle lit areas at night. We loved the DJs and music and ambiance at the main pool.

Sandra the front desk manager was superb. We had an issue with sound coming from an adjoining suite both nights. Once at 4 am and the second night at 2:30am a bachelorette party returned to their suite and woke us up. They weren't crazy loud but we could hear their entire conversations as if they were right in our room. Which is kind of surprising as the doors throughout our suite were so solid and heavy.

We phoned the front desk and politely complained (we’ve been on the other side of that door 20 years ago!) and literally within minutes security was there shushing the party (we know this because we could hear security clear as day as well : ) And the second night when it happened, Sandra offered us a late checkout so we could get extra shut eye and slipped two passes for free breakfast under our door. So nice!

The bathroom was spacious with separate toilet, separate glass shower for two people and a nice Jacuzzi tub.

We loved the in-room Keurig machine!

Terrain, our pool attendant was also awesome.

Kudos to Ken, our concierge, who gave us excellent tips on everything down to what shoes to wear and not wear in the clubs!

Here is a video of our trip featuring shots of the Shore Club:
https://vimeo.com/84637129

Cons:
The noise that came from adjoining rooms. If you have quiet neighbors you’ll be fine. And the hotel staff dealt with it so professionally and promptly it didn’t affect our stay, but something to be aware of.

The room design is extreme minimalist. Like concrete and Ikea minimalist.

Thanks for a great visit!

-T Fust

  • Stayed: January 2014, traveled as a couple
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Thank T F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this reviewResponded January 27, 2014

Dearest "TF,"

We are thrilled you had a fantastic, romantic and relaxing getaway!!! That warms our heart. xo

Genie Wishes,
Dorothy Jean "DJ"

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Reviewed January 22, 2014

My family and I stayed in January before our cruise and I do not have enough words in which to compliment the staff at the Shore Club. They incapsulate the word "service" and make you feel like you are the only guest staying with them. Thank you to Reo for assisting with transportation for my family from the FLL airport, for Robert and Juan Carlos(?) at the Front Desk for a smooth and quick checkin, and to DJ, Emily, and Lucy for the lovely and very thoughtful amenities. It was the perfect way to start our family vacation and I wouldn't dream of staying anywhere else when in South Beach!

  • Stayed: January 2014, traveled with family
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Thank HotelGirl811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this reviewResponded January 27, 2014

Dearest "HotelGirl811,"

Well you know you are a part of our Shore Club family and we wouldn't want you staying anywhere else but here with us!!

Genie Wishes,
Dorothy Jean "DJ"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2014

Stayed here for a week with some friends for a spontaneous holiday. Excellent hotel and the Nobu on site was an absolute treat.

Near all the clubs, collins + restaurants. Perfectly located.

Pool area is great can get a busy - not as a "club" as well at night.

  • Stayed: April 2013, traveled with friends
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Thank Rohan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this reviewResponded January 27, 2014

Dearest "Rohan N,"

Thanks for the sweet feedback! We think you are lovely too...

Genie Wishes,
Dorothy Jean "DJ"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2014

Had stayed at both Shore club and Delano over the past 10 to 15 years and always enjoyed the two hotels except for the last time, someone had gotten into my room and stole my watches worth over $7000 in total now yes it is my fault for not putting them in the safe but only left my room to go have breakfast. When we contacted the hotel security they said this has never happened before, so we called the local police to make a report and when the officer came down he said it was a regular occurance at most of the hotels in SB Shore club as well, the hotel notified their insurance company but they said considering i had a safe in my room it wasnt covered, never heard from hotel again, i considered going back and called hotel to see if the would offer us any kind of special deal for what we went through, and we were offered the same rate we normally paid, contacted The Fountain Blue and told them our experience, and someone got back to us with a great deal, looking forward to going back to SB

  • Stayed: February 2013, traveled with family
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2  Thank tom a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this reviewResponded February 21, 2014

Dear "Tom A,"

This is an unfortunate situation and we apologize that this has happened. We take all incidents extremely important. We do advise all guests to lock personal items in their safe to avoid any potential issues such as this. I do apologize for this inconvenience... Please contact 305-695-3231 if you have any other concerns regarding this.

Kind Regards,
Dorothy Jean "DJ"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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