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“Heinous - Stay away” 1 of 5 stars
Review of Shore Club South Beach Hotel

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Shore Club South Beach Hotel
Ranked #62 of 206 Hotels in Miami Beach
Certificate of Excellence
Toronto
1 review
“Heinous - Stay away”
1 of 5 stars Reviewed May 1, 2008

Oh my, I do not know where to start. I had fairly high expectations of this hotel based on reputation and price. I had the opportunity to stay at The Shore Club as part of a business conference being held by my company. The experience was disappointing.

The lobby is lovely, I'll give them that. But it is the facade to the ugliness that lies within. Poorly insulated so that you can hear every noise, chipped Ikea furnature in the rooms, peeling paint in the hallways, sub par bathroom products and a view of the maids' quarters are just some of the things that you can look forward to, $350+/night. Not to mention, the service is brutal - slow and rude.

The pool is gross - human soup - sweaty and packed shoulder to shoulder with drunk teenagers who are the "guests" of the older, rich "gentlemen" they are hanging off of. It was funny to watch, but also a bit sad.

I would only recommed this hotel to you if you currently own one or more of the DVD series, "Girls gone wild", and watch it frequently. Otherwise, run... run away fast. There are many other, nicer hotels along the strip where you don't step in puddles of drunk sick, at 1pm on a Sunday afternoon.

Stayed April 2008
Helpful?
Thank superbird98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
new york
1 review
1 of 5 stars Reviewed April 29, 2008

Lasted one night. Check in started badly when they kept us waiting 3 hours as the original room was going to be noisy (their words not mine). After 3 hours they told us they only had the original room. Believe me, it was noisy!

Called reception and they moved us to a different room (thought they didn't have one right?) with apologies from the manager. It's now 5pm.

Went out for the evening then came back to the bar. Very cool place and just like numerous lounges that we frequent in New York. No problems there.

Been up since 6am due to flights so went back to the room at midnight. Tried to sleep. The floors, including the corridors are solid concrete and they echo, they really echo - no change that - they really really echo - especially when there is a continuos stream of idiots yelling down the corridors until 4am. The 2 inch gap at the bottom of the doors really doesn't help.

At 2.30 am I was up telling idiots to be quiet. They did quieten down, but then more arrived.

After getting a horrendous nights sleep we checked out and moved 4 blocks north to the new Gansevoort hotel. It is fantastic and in a different league to the Shore Club.

The Shore Club is living of its old reputation and with the Gansevoort and a new W Hotel arriving nearby it will soon find out customer service is expected at these prices.

To sum it up - a horrible experience from start to finish. Stay somewhere else, and go to the Shore Club for evening drinks if you want to experience it - nothing more.

  • Liked — Checkout
  • Disliked — Noise, charge for WiFi (it's 2008!), checkin was lousy, concentrate too much on the scene and not on the clients
  • Stayed April 2008, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Check in / front desk
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
    • 1 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank jimmyoscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delft, The Netherlands
Level Contributor
128 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed April 25, 2008

This hotel is one of those trendy places you like & love or you really dislike. It's more geared toward high level party people then actually being a good hotel. If you are into all night parties etc then you'll probably like it, if not go elsewhere. The rooms have airco but are small and there's sort of a concrete theme. It gives a kind of "stylish, jail-like hospital' feeling which i didn't like. Also the concrete is really loud if people just walk / talk in the hallway I woke up couple of times at night because of it. The bed in the room had a thin mattress and the closet is rather small, but it's equipped with a small safe. Wireless internet is available in the rooms. The pool scene is really nice, especially in the evening when the staff puts laterns and candles everywhere. but the prices of drinks etc are high. I would definitely rate this hotel as a "party place". Room prices are in the high ranges and bottom line is that you don't get value good for your money here. Personally I would not go back here, there is a doubletree two blocks down the same road if you are looking for an alternative.

  • Liked — Poolscene
  • Disliked — Room size / and concrete design
  • Stayed April 2008, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Check in / front desk
    • 1 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank Dutchman02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
1 review
5 of 5 stars Reviewed March 29, 2008

I stayed here for a week. The hotel's interiour is simply ambient, decadents and beautiful. Fron the flowing white muslin and large lanterns to the moorish sky bar garden with an infinity pool surrounded by Moroccan double beds. It is simply heavenly to be staying here.

Obviously it is not cheap in the bar/restaurat - but that is not surprising. The Grey Goose Martini's are mixed perfectly. The service could not be faulted and was conducted with unassuming class and professionalism.

I had a standard double room all in white decor apart from the the splash of tangerine orange of the bin and toothbrish holder. There was a minibar and basket of other Shore Club accessories such as t-shirts and bikini's wrapped into very small packages with a relatively reasonable price tag.. The floor was mable along with the bathroom so was nice and cooling.

The Shore Club is a haven during the day but at night the Sky Bar and VIP Red Room fill with 'A' list celebs and models - very tough to get in unless you look the part - but of course this is not as issue if you are a guest!

I am returning again this year and can not wait to expreience the Shore Club again.!

  • Liked — The Chic Decadent design and feel
  • Disliked — it is not cheap
  • Stayed July 2006, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank MissyQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 26, 2008

My husband recently had a conference in Miami so I tagged along to enjoy a hotel on his company's bill. He had reserved a standard room, but was upgraded to an oceanview with balcony. It was pretty big, clean, and comfortable enough. There was no sheet on the bed (just plain white down comforter) which I thought was odd. I can't comment upon front desk service as he checked in before I arrived, but the bellhops were always extremely friendly and helpful. The pool and beach staff were okay. The people getting chairs were helpful, but the beach waitress forgot our order and I had to chase her down. She was not remotely apologetic, and people right next to us that ordered at same time got food about 30 min before. So not worth it for a $25 chicken wrap and fries! Next time I'd run the the French bakery down the street and pack a picnic before heading to the beach. We didn't eat at either restaurant, as we have a Nobu where we live and wanted to explore South Beach anyways. The Sky Bar was fun, and noise didn't bother me in our room because I always wear earplugs anyways. Overall, I think the negative reviews seem a bit harsh, but again, I wasn't paying out of my own pocket.

  • Stayed March 2008, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank elladallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
1 review
5 of 5 stars Reviewed March 21, 2008

We stayed at the Shore Club for a week in February 2008 for our wedding and honeymoon. We had a fantastic stay and cannot fault the hotel. Our original room did not have the best view (and overlooked an extractor fan!) but we were moved to a better room ,next door to my sister ,on the day of asking.
The service in all areas was very good,especially the front desk, who dealt wth our travel company for us on a number of occasions. We always managed to get a lounger by the pool or on the beach, and found the hotel to be well located. We used valet parking a few times, especially when we needed unlimited take-outs, but tended to park in the nearby public parking garage if we weren't taking the car out that day, as it was $16 opposed to $40- a considerable saving.
The atmosphere and ambience makes this feel like a special place to stay, and we would say that at night we heard no unwanted noise from the bar, as previous people have commented. Around the pool was a little pretentious, which is what some people want I guess, but we tended to get a lounger around the smaller pool or on the beach, which was more chilled out, and were even frequented by a number of children with their Shore Club beach balls!
I would recommend staying here for a special stay or if money is no object.

  • Liked — The spacious bathrooms with fabulous showers.
  • Disliked — All the items for sale in the room.
  • Stayed February 2008, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 4 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank UkBride2Be
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 18, 2008

The main reason to stay at the Shore Club is for easy access to the pool scene and the Sky Bar. For certain people, this should be enough reason to stay here over other hotels on Collins.

However, if you are looking for good service, high quality food, and a nice quiet room, look elsewhere.

The service staff is not attentive. Some are too busy trying to fit into the scene and look cool to actually do their job - which is to cater to your needs. Others seem jaded and annoyed.

Additionally, they don't have a service elevator so you have to wait for cleaning staff to get on and off the elevator with their paraphenalia. I observed one housekeeper roll her eyes in annoyance as a packed elevator arrived at her floor, preventing her from bringing her cart on board. You shouldn't be made to feel like you are in the cleaning staff's way.

Everything is overpriced. The pool staff will try to sway you to get the pitcher of drinks, when it is actually cheaper to get individual drinks. And, there is a mandatory 18% tip written in for every order. I'm not sure why this is the case here and not at the Delano (their sister hotel).

All of the ocean facing rooms are noisy. The Sky Bar, an outdoor club around the pool, stays open until 2am during the week and 3am on the weekend, so you will hear the music during those times.

I will say that the crowd at the Shore Club is still very attractive. The pool is filled with 20 somethings posing to look their best. You will often see celebs lounging at the pool with a bottle of changagne. Chairs are close together so guests mingle and drink together throughout the day and into the night (at Sky Bar). If you are into this, there is still no better pool scene in Miami.

I hope this is helpful.

  • Liked — Pool scene and the Sky Bar
  • Disliked — Service, price
  • Stayed March 2008, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Check in / front desk
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
    • 2 of 5 stars
      Business service (e.g., internet access)
Helpful?
1 Thank TopShelfTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shore Club South Beach Hotel

Property: Shore Club South Beach Hotel
Address: 1901 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Miami Beach
#27 Spa Hotel in Miami Beach
#38 Family Hotel in Miami Beach
#40 Luxury Hotel in Miami Beach
#45 Romantic Hotel in Miami Beach
#49 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shore Club South Beach Hotel 4*
Number of rooms: 309
Official Description (provided by the hotel):
Designed by famed British architect David Chipperfield, with landscaping inspired by the rich Matisse-like palette of the Jardin Majorelle in Marrakech, Shore Club shimmers with intrigue and sensuality. Anchored by the original polished terrazzo floor, the elegant furnishings are an eclectic mix evocative of global marketplaces—including relaxed sofas, hand-woven tribal rugs and large patterned throw pillows from Kenya that invite mixing and mingling. The vibe is lively, the atmosphere intimate, the feeling electric. ... more   less 
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Also Known As:
Shore Club Hotel Miami Beach
Shore Hotel Miami Beach
The Shore Hotel
Shore Club Miami
Shore Club In Miami

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