Upon entering the room, they had a view of the back alley. Nice! The flooring looked fine but it is not carpeted any where so whenever anyone moves a chair or goes down the corridor with a case it makes a lot of noise.
The shower wouldn't drain. When the guy came to the room, he barely spoke english. He eventually got out that there was no maintenance on duty and they would be unable to fix. Then the toilet wouldn't flush. We were informed the same thing. We were moved to another room and in that one the sink wouldn't drain very well so there is trouble with their pipes.
My girlfriend wasn't happy that there was only one mirror in the whole room which was in the bathroom. While the rooms are decent size, it takes longer to get ready with no second mirror.
The customer service was poor. One of the night staff was pretty good but other than that it was poor. We weren't asked on check out how our stay was. I wonder why?
In comparison, we stayed in Orlando for half the price. The place had a restraunt, gym, and jacuzzi. This place had none of that and the customer service was far superior. Avoid this place like the plague.
- Official Description (provided by the hotel):
- Collins Hotel was officially opened to the public in August of 2011 after undergoing a 12 month renovation. Collins Hotel offers visitors to Miami Beach a modern hotel room with contemporary decoration, where everything is brand new. Enjoy plush beds, flat screen plasma TVs and high speed wireless internet, all at an affordable price. Located on Collins Avenue between 66th and 67th streets. ... more less
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- Also Known As:
- Bay Breeze Motel
- Bay Breeze Miami