Beyond disappointed. Dirty amenities (guest room floor was visably dirty, bathroom as well, pool area, beach chairs and towels were threadbare at best). Hotel staff seemed to feel that they were being inconvenienced by simple guest requests, very arrogant/borderline rude. The front doorman actually told us to flag a cab ourselves in the street. Beachside the servers were nowhere to be found, took 90 minutes to get a fruit salad and a bottle of water.
We've travelled the world over and stayed in MANY luxury hotels- would not ever stay at the Delano again.
- Official Description (provided by the hotel):
- Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more less
- Reservation Options:
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- Also Known As:
- Delano Hotel Miami Beach
- Delano Resort Miami Beach
- Delano Miami