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“Aaaahhh!!! The Best Yet!” 4 of 5 stars
Review of Delano South Beach Hotel

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Delano South Beach Hotel
Ranked #42 of 206 Hotels in Miami Beach
Certificate of Excellence
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Aaaahhh!!! The Best Yet!”
4 of 5 stars Reviewed July 17, 2014

I didn't get to stay long...only 2 nights, but i must say i felt very well taken cared of. The lobby is beautiful and unique. the all white rooms give you a feel of tranquilly, the exceptional pool and pool staff...actually, ALL STAFF MEMBERS make you feel welcomed.
I really, really, really can't wait to book my next stay in South Beach here.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank PanamaZM24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review, July 26, 2014
Dear PanamaZM24,
Thank you for your review. Our staff are among some the most talented individuals in Miami Beach and definitely Delano’s strongest asset. Whenever you are planning your next trip to Miami please feel free to reach out to me directly at Dwight.Palacious@mhgc.com. I am more than happy to help with you with your booking! I “really, really, really” look forward to hearing from you.
Warm regards,
Dwight
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,279 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (340)
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Balneario Camboriu, SC
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 16, 2014

I am here to drop a few lines about the Delano Hotel in South Beach...
First of all, I would like to thank the whole crew that works by the pool.: Stephanie, Soledad, Mariano, Diego, Katie, Julie , Ana, Jay and Kevin. My special thanks to the greatest barman of all times: JEREMY. ( u rock) tks to PJ and Marvin as well.
Even though my favorite manager , Dwight Palacious was on holiday , Stacey is always the sweetes and I am a great fan of The Delano because of them.
Last , but not least ...thank you Natalie for making me feel at home every time I walkl in. Also DeMichael and Pedro at the concierge are great people.
see u all again soon ,
Alexandra Horn

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
1 Thank alexandra horn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review, July 26, 2014
Dear Alexandra a,
Thank you so much for your review and for being an amazing guest. I am sorry I was not able to see you this trip, but I know we will see you again. I will make sure to send everyone you mentioned in this review your thanks and praise. We look forward to having you return very soon.
Warmest regards,
Dwight
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
127 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed July 16, 2014

I stayed at this hotel for a business meeting and stayed 2 nights. We usually have these type meetings at Marriott hotels. All similar brand Marriott hotels look and feel the same, now this hotel is something very different! The rooms were all white and had intesesting features and furnishings. It was refreshing to stay somewhere that was different. A few of our people had slight problems with their rooms but when they brought it to the staff's attention, they were quickly moved to acceptable rooms. We ate at the hotel many times and the food and staff was good. The outside grounds include a park like area and wonderful pool. Then when you add in the people watching it completed a very nice stay.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank Holdosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 15, 2014

Overall my hotel experience was wonderful. Me and my friend went on a girls weekend trip. The hotel is stunning, the rooms are south beach white, the lobby is decorated with beautiful unique furniture.

The only thing I have to complain about is the beds are uncomfortable for the price per night I'd expect to sleep on the equivalent of a cloud. Many people would complain about the lack of free amenities and price of drinks and food. This is a very posh high end hotel so if your on a budget don't stay here.

If you appreciate good food, beautiful people and relaxing with a cocktail by the pool this is the place for you.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Aiden12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle
Level Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed July 15, 2014

I stayed at The Delano July for a full week , it is one of my favourite hotels , it has a great ambience , nice restaurant good staff and a lovely pool area in fact one of the best locations for a relax.
We arrived from London and had booked an ocean view room with 2 double beds which is exactly what we got plus the bathroom was a bigger size than you normally get here.
The staff were great especially D'Michael Haas at concierge , Anna , Solas and Jay at the pool , and Stacy front office.

The concierge was particularly helpful and booked all our restaurant reqs etc he even arranged a shooting trip.

I have always loved this hotel and I will def be back , it does need a little care and attention in places like round the pool could do with a renew plus some of the carpets are well worn ( check out the 14th floor guys) but I wouldnt like them to change it any.

Room Tip: ask for a high room and ocean view if available. check the bathroom size as some are extremely small...
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank NewcastleFilmmaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review, July 24, 2014
Dear NewcastleFilmmaker,
Thank you for taking the time and completing this review. I would also like to thank you for your continued loyalty. I have noted the points you mentioned regarding a few things that could use a little extra care. I will also be sure to forward your kind words to all the staff you mentioned. It was a pleasure to have you stay with us and please feel free to reach out to me directly whenever you are interested in returning. You can reach me at Dwight.Palacious@mhgc.com, I look forward to hearing from you.
All the best,
Dwight
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 14, 2014

Not that I thought south beach was the best place I've been too, but the Delano is just super trendy..every piece of furniture is beautiful and made me wish I had it.. comfortable rooms, v nicely designed.. great staff, it's simple with just the right amount of edge that keeps it comfortable in every way.
The location is superb walking distance to everything. Lincoln road just a few steps away.. the service is excellent..
This was my first Morgans Hotel Group stay and I will definitely stay in others thanks to this experience.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank Nataly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leawood
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

Just got back from the Delano. The staff was very attentive, and they went above, and beyond to take care of us. This was everyone from the: Valet, Front Desk, Falvio in Bianca, and Jeremy in the outdoor bar. I read all of the bad reviews, and please realize these are not accurate. They do not charge for half of the things that are claimed. Some pricing is a little high even for Miami beach. A Coke is $7.00 at the pool. I feel $5.50 for a coke is reasonably obscene, but $7.00? The food at Bianca is great. The hotel even smells great. The scent is amazing. Managing over 100 people in the hospitality industry myself I was very impressed with the training and hospitality of the Delano . We will be back !

-M Sutton


  • Stayed July 2014
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Msuttoninkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delano South Beach Hotel

Property: Delano South Beach Hotel
Address: 1685 Collins Avenue, Miami Beach, FL 33139-3136 (Formerly Delano Hotel)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Miami Beach
#16 Business Hotel in Miami Beach
#22 Spa Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
#30 Luxury Hotel in Miami Beach
#31 Family Hotel in Miami Beach
#33 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Delano South Beach Hotel 4.5*
Number of rooms: 194
Official Description (provided by the hotel):
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami

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