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“Vacation”

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Delano South Beach Hotel
Ranked #41 of 208 Hotels in Miami Beach
Certificate of Excellence
Eynon, Pennsylvania
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Vacation”
Reviewed June 26, 2014

Great hotel right in the heart of S Beach, easy access to the beach, night life, shopping etc. If your looking for a great experience in S Fla this is exactly the place to stay. Can use a few upgrades but overall a good place to stay.

  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
Thank thomas s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (378)
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New York City, New York
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 16, 2014

When you think of South Beach, you think of parties, loud music, attitude, eclectic style and indeed there are a lot of hotels on Collins Avenue like that. But my recent stay at the Delano was amazingly good. While I was there for business and did not have to pay out of pocket for the hotel, I gladly would have.
It can be quiet when you need it to be, or hopping when you want it. The staff are friendly and concerned which in itself is a departure from the South Beach indifference of most hotels. Food presentation and quality in Bianca was top notch. Room service was fast. The room itself was spacious, had a real closet with safe, ironing board, bathrobes and extra pillows, linens were divine. The bathroom was a bit small and could have used a brighter light, but the rainfall shower head with signature soaps and shampoos made up for it.
You are within walking distance of shops, other restaurants, the beach and the convention center. Bikes are available to those brave enough to want to use them in that traffic. I would absolutely recommend this to all except those with very young children.

  • Stayed June 2014, traveled on business
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Helpful?
2 Thank Portia26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
milano
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 15, 2014

In Italy we say: "Tanto fumo e poco arrosto". Delano is a wonderful, but empty, box. Amazing hall, but in my opinion no high standard services. Rooms are totally white and you see every stain: our room was not well clean, with black stains on the matress topper, shock of hair in the MINI-MINI bathroom (I saw it for 6 days in the same place...), broken courtains and a fastidious smell of fresh paint.
The staff is so and so: there are few of them really professional (concierge and the front desk woman) but many of them, especially at beach and pool, improvised or helpful only if you give tips.
If you like appearance without substance, Delano is the right hotel. But luxe is another thing.

  • Stayed June 2014, traveled as a couple
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Helpful?
1 Thank Toangi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayer, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 10, 2014

We just recently celebrated our 20th wedding anniversary at the Delano. What a beautiful hotel! What made it even better was the staff. The pool staff was incredible, friendly, attentive and great! Thank you to Soledad, Diego, Roberto, Marco, Henry and Ana for making our time at the pool second to none! You are truly wonderful employees and the Delano is lucky to have you. A huge thanks to Nick the bartender at the pool bar in the evening. Thanks for being personable, friendly making us laugh. You are truly great at your job! I would definitely come back next year for another vacation!! We had a fabulous time.

Room Tip: Definitely choose an ocean facing room, much quieter than facing the pool.
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  • Stayed June 2014, traveled as a couple
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Helpful?
Thank Nancyp1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, Virginia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 9, 2014

I had been in Delano many times during my trips to Miami Beach but this was my first time staying here. The service was excellent, especially from the doorman Sam. Location is pretty good on Collins Ave, close to Lincoln Road Mall for shopping and dinning.. though it's about 10 blocks from the spots on Ocean Drive (Wet Willies, Mango's, Fat Tuesday's). Rooms are decent size for Miami Beach, though the double beds are small... they can only sleep one adult comfortably, bathrooms are quite small too. The pool area is great with direct access to the beach, and at the beach you get two beach chairs included in your reservation.

  • Stayed May 2014, traveled with friends
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Helpful?
Thank Ron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 5, 2014

We didn't actually stay at the Delano but went there for drinks and dinner. Lovely atmosphere in a beautiful setting, a little shabby in places but the food was beautiful. Ideal setting for for a holiday n Miami, central to all the best areas.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
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Helpful?
1 Thank Sensate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, New Hampshire
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 3, 2014

My beloved Delano - here I go again! You are indeed,'Simply the best' - and your personalized professional world-class guest care has never been less than stellar......so again, you deserve Kudos and recognition!
Last month I returned home to beautiful New Hampshire after yet ANOTHER remarkable stay at my beloved Delano, South Beach. I've had to wait until now to post another beautiful review because I stay there so regularly during each long cold New England winter and always write I glowing review with every visit-there are time constraints for Trip Advisors hotel postings- but I always take the time to do a detailed review because Delano is so consistently FABULOUS and I want to share it with the world. I'm not sure how you can improve upon 'already top-notch ' accommodations and guest services.... but Delano just gets better every time. Believe me, I notice every detail, and Delano has never failed to impress me since I was first introduced to this property after seeing Travel Channel's RAVING review years back. Since then, in late 2009, I have been hooked! The meticulous attention to detail, constant upkeep of the lovely property and most of all, the world class guest services are amazing ! Start with beautiful surroundings in iconic, yet updated Art Deco design, you'll find this hotel very pleasing and glamorous-it maintains a consistent flavor of opulence throughout. The soaring lobby with magnificent billowy, sheer draperies and dark floors , grand decor and multiple dining options, and comfortable seating eclectic areas are breathtaking- far exceeding all other South Beach hotels. The crown jewel for foodies here is the beautiful restaurant authentic Italian restaurant 'Bianca' , boasting an extremely interesting menu designed by brilliant Executive Chef Luciano Sautto- all selections do wonders for the palate and the soul, so be sure to try the scrumptious signature pasta dish Truffle Tagliatelle, King salmon, Squid Taglioni , Halibut T-bone, Big Eye tuna pizza,Risotto al Funghi, the Burratta Prosciutto and the Heirloom tomatoe salad with fresh creamy goat cheese. Led by its talented Director Mahmood Abousalem and wonderful Manager Rosario Magrelli, Bianca's dining experience is sure to please -see my 'Bianca at Delano' posting......Another big thank you to Bianca's Tyler, Flavio, Jason Theo, Claudia, Julia, Chris, Ludovic, Michel, Bradford, Lazarro, Stephanie, Gigi, Miguel, Fernando, Lacey, Cassandra, Kim, Milica, Paulo, Jason, Jana! You all are the reason that I dine at Bianca every single evening! Delano's guest rooms are spectacular in all white -typical Philip Stark design, and the beds are completely luxurious. Gorgeous marble/glass bathrooms top off the mood. Most importantly, the staff at Delano must be recognized....they are highly professional, yet friendly and knowledgeable, and they have a wonderful flair for personalized and exclusive customer service. Outstanding consistent, customer service pleases even the most discriminating guest, and that, for me, starts with Guest relations Manager Dwight Palacious - brilliant, personable and talented .....he will ensure a perfect stay with his natural, friendly skillful management skills. GM Aziz Bendriss is absolutely charming, very knowledgeable and talented. Also, my 'new' friends Front office manager Jennifer and Leisure manager Dawn! Front desk- Stacy, Zulfiya, Jose, Nataly, D'Micheal, you pleasantly and professionally start off my trips of delight and indulgence with thorough, pleasant and complete ease every single time! Willy, Sam, JeanClaude, Cesar, Sebastian, Aldo up front are helpful, thorough and personable. Poolside- Iman, Soledad, Diego, Lorena, Anna, Julie, Jeremy, Marco, Mariano, Katy, Laurie,Jay, Camilo, and Roberto all out at the ridiculously fabulous infinity pool (with perfect menu,good music and convenient, secure beach access) -these folks continue to amaze me with what they accomplish! Thank You- you make every day perfect for me!
The hotel is in a perfect location on the beach, and if you long to leave the property, it is within walking distance to a bustling, eclectic beach or city walks. Honestly though, if you are so inclined, there is no reason to leave the Delano property, it has all that you will need.
I cannot wait to get back to my home away from home ! I love you guys, and so respect all that you accomplish at Delano, South Beach.

  • Stayed April 2014, traveled solo
    • Value
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Helpful?
1 Thank Dja D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review, June 8, 2014
Dear Dja D,
Thank you for taking the time to compose such a wonderful and detailed review. This review (as all your others) is really heart filled and we greatly appreciate your continued loyalty. As always, it was truly our pleasure having you stay with us and we look forward to welcoming you back very soon.
Warmest regards,
Dwight
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delano South Beach Hotel

Property: Delano South Beach Hotel
Address: 1685 Collins Avenue, Miami Beach, FL 33139-3136 (Formerly Delano Hotel)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Miami Beach
#16 Business Hotel in Miami Beach
#19 Spa Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
#29 Luxury Hotel in Miami Beach
#31 Family Hotel in Miami Beach
#34 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Delano South Beach Hotel 4.5*
Number of rooms: 194
Official Description (provided by the hotel):
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami

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