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“Not a good value”

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Delano South Beach Hotel
Ranked #46 of 212 Hotels in Miami Beach
Certificate of Excellence
Reviewed November 13, 2012

Rooms are small. Bathrooms are smaller. Service does match the price tag, but just not worth the premium.

It is quite an atmosphere they have created at the hotel...like a bleached out Cirque du Soleil set. I'm too boring.

Room Tip: Rooms are small, so upgrade if it's in your budget.
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  • Stayed: September 2012, traveled on business
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2  Thank EverettRainier1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,398 - 1,404 of 2,703 reviews

Reviewed November 13, 2012

if you want to experience Miami at its fullest, and budget is not a constraint, this is the place to stay. The hotel's location is unmatched, you have the beach at the backyard, and you're walking distance to Lincoln Rd, and the South Beach shops, restaurants, and clubs.

My only problem was that the hardwood floors got very cold and they did not have slippers and the bathroom, although chic is not too big. however, it's amazing when you don't even need to leave your hotel for a great meal or night out. This is the place to start every party in Miami.

  • Stayed: March 2012, traveled on business
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1  Thank katiuska15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

The lobby & pool area of this hotel are stunning - worth seeing even if you're not staying there! The room "upgrade" offered with the American Express FHR (well worth the annual fee for a platinum card) was still a VERY small room. There is no way two adults could come close to getting anything out of the bathroom at the same time. Keep in mind, you're paying for the "see & be seen" South Beach feel - the pool is gorgeous, the beach lovely, and the staff extremely pleasant. Brittany at the pool bar was delightful, as were the front desk staff. We weren't able to use the pool deck as it was being stained the day we were there - not a pleasant smell for relaxing by the pool, but the front desk was apologetic. Nothing is complimentary here- even a small bottle of water will not be found in the room. There is a "box" on the small room table to buy gifts from, and full-sizes of the bath products are for sale wrapped on the small amount of shelf space in the bathroom. It felt like a "hotel mall." I'm glad we stayed here - it is truly a beautiful property, however the prices are way over the top. Even with the $100 credit from Amex FHR, a small plastic cup with a lot of ice & very little "margarita" is not worth $17, no matter how lovely the setting. The staff really do try to be extremely kind & gracious, even when your car is brought from the $39 per night valet. Lovely to see, don't believe we'll visit again.

  • Stayed: November 2012, traveled as a couple
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1  Thank Baltimoretraveler615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012 via mobile

Awfully expensive for what you pay to stay here. Service was great. Pool and beach great. Laundry, valet, and food were outrageously expensive. Social scene could be better. I'd save money and stay somewhere else equally as cool on the Strip (Shoreclub or W).

  • Stayed: November 2012
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Thank avidgolfer2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012

The Delano is a truly beautiful place, full of beautiful things and people (both staff and clientele), with truly excellent food at the Bianca restaurant, and very switched on service. I loved the heated pool and the endless towels. Mojito recommended.
Rooms very bright and smart.

Room Tip: Do ask for ocean view
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  • Stayed: October 2012, traveled solo
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Thank celeste059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012 via mobile

We have been coming to the Delano for years and we have always had a wonderful visit. This last visit was much different though, the service in the restaurant downstairs was overpriced for the amout of service we received. Food took ALMOST 45 mins for eggs! The waitstaff did not seemed concernd at all. After we complained, the server was acting like he could not find the manager. What happen to Blue Door? Never again!

  • Stayed: October 2012
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1  Thank CBCttI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

So for 600 a night you would think the room would be great... My college dorm room was better. Phone didn't work, iPod player didn't work, toilet was broken, we had a room with double beds and I thought I was in a European railcar. The partial ocean view was also blocked by construction, not to mention the work that commenced at 7am - great after a night out in miami.

Save your money and get a nicer room anywhere else in south beach.

  • Stayed: October 2012, traveled on business
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1  Thank jlang816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delano South Beach Hotel

Address: 1685 Collins Avenue, Miami Beach, FL 33139-3136 (Formerly Delano Hotel)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Miami Beach
#16 Business Hotel in Miami Beach
#21 Spa Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
#31 Family Hotel in Miami Beach
#33 Luxury Hotel in Miami Beach
#38 On the Beach Hotel in Miami Beach
Price Range: $320 - $1,467 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Delano South Beach Hotel 4.5*
Number of rooms: 194
Official Description (provided by the hotel):
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami

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