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“Beautiful Exterior--Dorm Room Interior, Location Excellent, Staff Helpful” 2 of 5 bubbles
Review of The Colony Hotel

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The Colony Hotel
Ranked #178 of 202 Hotels in Miami Beach
NC
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Beautiful Exterior--Dorm Room Interior, Location Excellent, Staff Helpful”
2 of 5 bubbles Reviewed October 20, 2013

Based on the reviews & research I had done, I expected a nice, historical hotel in a great location. And, the website is beautiful, glossy, & full of modern images.
Valet parking was efficient. Food haukers at front door were annoying but expected in South Beach. Staff was helpful. Elevator was cute/quaint/historical but dirty. The room reminded me of a door room. Musty smelling, full size bed with creaky springs & without pillow top cushioning, the air conditioning NEVER took a break & there was no way to adjust temp or fan speed. Bathroom was very cute but very slippery, shower rod falls, and door did not close AND for when it was time to take a shower we were told the water in the ENTIRE hotel would be off for about 3 hours. Even though the water was off--the restaurant continued food service--ewww.
I was responsible for booking our girls getaway this year--they probably won't let me live this one down for years to come.
I

  • Stayed October 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ctskiier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Director of Sales at The Colony Hotel, responded to this review, December 21, 2013
Dear Guest, I apologize if the rooms were not to your standard - there should not be a "musty" smell in the rooms, nor should you not be able to adjust your A/C, if you would be so kind as to email us at carrie@colonymiami.com and tell us which room you stayed in and on what date we will do a thorough inspection to correct any of the issues you mentioned. Also as a quick note, the restaurant and hotel are two different entities/businesses, one can have running water while the other one does not and vice-versa, they each have separate water accounts, so don't be disturbed that during the water was shut off at the hotel the restaurant continued to operate.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (114)
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London, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 17, 2013

Nice hotel just a short walk from the Airport Flyer bus stop on Washington St, only stayed for one night so can't offer completely thorough review of all services.
Checked in with little problem, reception staff were very friendly. Stayed on the first floor where you have to climb a few stairs (pity there being no lift given I had a lot of luggage).
Room had a comfortable bed and was clean when I got there, bathroom was a bit small but everything was there. Air conditioner is a bit noisy. Room is on the smaller size but given the hotel is right by the beach it isn't too much of a problem at all. Right amongst the thick of it on Ocean Drive, lots of bars and restaurants nearby.
Cost is the main reason I stayed here and I certainly got great value for money.

Stayed October 2013, traveled with friends
Helpful?
1 Thank ketchupcatsup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Director of Sales at The Colony Hotel, responded to this review, December 21, 2013
Dear Guest, thank for you the positive review, the hotel does have a lift, but not for the first floor, unfortunately there are a few steps that you must take to get to the first floor since it is slightly above the lobby area - please stay a bit longer with us next time, there is so much more to do in South Beach, one night is definitely not enough!
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Longfield
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed October 14, 2013

We stayed here for one night on route to the airport. Very helpful staff. Rooms a good size although bathroom very tiny, but o.k. For what we needed. We were able to have our room for extra time and when we checked out the staff allowed us to leave our luggage in storage.
Just to let Roger, from Bristol, know that he wasn't ripped off for his beer. We were, at 530, they charged us in excess of $30 for a beer!!!!

Room Tip: Back rooms are quieter but no view.
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  • Stayed October 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank June W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Director of Sales at The Colony Hotel, responded to this review, October 15, 2013
Dear June, thank you for the review - we appreciate the kind words for the hotel, and we agree with you as well, the restaurant at the Colony Hotel (which by the way is not affiliated with the hotel) is not the only place in South Beach with ridiculous prices on their drinks, almost all of the places on Ocean Drive operate in the same manner, it is not worth going out for a drink on Ocean Drive, speak to hotel staff or some locals, they will give you the insight on the best places to go where they will not gouge you on food and drinks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 1, 2013

Wow! This hotel certainly looks the part, especially when lit up at night. It's spectacular, a true Art Deco classic. We were looked after well, the valet parking was efficient and the room was really nice. The cost of the room was very reasonable and I feel honoured to have been able to stay in such a jewel in the crown of a hotel in this wondrous vibrant location (where the hotel sits at its heart). Definitely recommended. Fabulous!

Room Tip: We did not specify a room type and ended up with a view of the neighbouring building. It would have...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MikeTorkington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Director of Sales at The Colony Hotel, responded to this review, October 15, 2013
Thank you Mike for the kind words, the review speaks for itself!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

I have stayed here 2 years in a row and I love it. The location is great its convenient to the beach, resturants, clubs, shopping, sight seeing and even people watching. The prices are great for the location. the staff is great and the manager Harold is very friendly and helpful. I am planning my next trip!

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Aj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Director of Sales at The Colony Hotel, responded to this review, October 15, 2013
Dear Aj, thank you for your review, we would be more than happy to host you again, please reach out to us directly in the future so that we can offer you a discount for being a repeat client!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

I love this hotel! This is my favorite place to saty in South Beach. The staff is extremely friendly, helpful, and welcoming. The location of this hotel is ideal, since it is just minutes from the beach. When I say it is in the heart of South Beach, I mean it!!! Great place to stay. I will ALWAYS come back. Wonderful management!

  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank liberiangirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Director of Sales at The Colony Hotel, responded to this review, October 15, 2013
Dear Guest thank you for the positive words, its always nice to read that you are the preferred location for lodging for any given guest, it confirms that the product we put out is something that the public enjoys, we hope to see you again soon, and in the future, please contact us directly should you wish to book, we guarantee that we can offer a better price than what you can find online!
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Doncaster, United Kingdom
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed September 13, 2013

Checked into room 201, an ocean view room. Nice room and well equipped for an older building. Good location, right in the centre of Ocean Drive but very noisy. Not a problem for a short stay but you wouldn't want to spend too long there. Large selection of restaurants and bars locally but do not buy a drink in the Columbus bar (the bar in the Colony Hotel) as it is staggeringly expensive. Two Vodka and cokes.......$50!!!!

Room Tip: If you are a light sleeper do not choose an ocean fro t room as the music goes on until about 4 am
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Stewart100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Director of Sales at The Colony Hotel, responded to this review, October 15, 2013
Dear Stewart, thank you for the review! Even though we feel that the Colony Hotel is very much a good choice for either a short stay or a long stay, we can sympathize with the noise that guests can encounter while staying in Ocean Drive, especially in the front of the hotel with all the people traffic that you must encounter. Ocean Drive is thee street where everyone tries to see and experience, so it can definitely get noisy, especially in the night during the weekend.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Colony Hotel

Property: The Colony Hotel
Address: 736 Ocean Drive, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#114 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Colony Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
One of the most photographed Art Deco hotels along famed South Beach, The Colony Hotel is a renovated 1939 hotel that offers an intoxicating ambiance and fun in the sun for guests who just want to get away to relax and enjoy all that Miami Beach has to offer. Guests are within walking distance to South Beach boutique shops, restaurants, nightclubs, salon/spas, other world-famous sites like the former Versace Mansion and much more. We cater to visitors looking to escape the structured corporate environment and the vacationer who wants to come to relax and enjoy sun-filled days and fun filled nights. Everything that people enjoy about South Beach is literally at the doorstep of the Colony Hotel. ... more   less 
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Also Known As:
Colony Hotel Miami Beach
Colony Miami Beach

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