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“Dangerous”

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Clevelander South Beach Hotel
Ranked #51 of 212 Hotels in Miami Beach
Certificate of Excellence
Reviewed October 25, 2013

Just had the worst experience of my life at this hotel . Came from CO for the Miami experience on a girls trip. When we checked in room was tiny, no safe, and no second lock on inside of door, furniture was beat up and gross. We were concerned but went ahead and went out for the night. On the way back I hurt my ankle. My friend went down to get ice but staff was too concerned with the line for the club. Then a girl was mad because my friend was "cutting" the club line to get back to our room. The security just laughed when my friend did not want the girl in the same elevator so she went up the stairs. When she arrived at our floor the same girl was waiting outside our room and hit my friend in the back of the head! We never saw this girl before and all we could gather is security told her our room number because the club is on the roof, not our floor. Just the fact that the hotel lets non guests go wherever they please is a huge issue in itself. After this occurred we called the police. They said they have many issues with this hotel and helped us get another hotel. I called the Manager in the morning and was hung up on many times. He finally said that he would have to check with his staff before he would give a refund. He never called back. Please, please, stay at another hotel and save yourself the trouble!!! The Marriot in downtown is beautiful, just take a cab to South Beach if you want to go.

  • Stayed: October 2013, traveled with friends
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5  Thank Amanda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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717 - 723 of 1,359 reviews

Reviewed October 25, 2013

I went here with a boyfriend and we had a blast! It is in the center of the party scene. The Times Square of Miami beach! The hotel was very stylish and fun and everything is walking distance. Just be advised they do have a pool but it is not one that ppl actually swim in!!!! It is for show. This is a party party party hotel. Not so much for relaxing!

  • Stayed: November 2012, traveled as a couple
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Thank Elizabeth24R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

My husband and I stayed here for two nights. We had a rockstar suite which was roomy and had great views with glass ceiling to floor windows. Chad was great taking care of us and making sure we had a great weekend. We ate elsewhere. We had dinner reservations at a couple nice restaurants so we did not eat here. But we did have drinks by the pool and our server, Barbie was so friendly and we would go directly to her every time. This hotel is located in the heart of Ocean Drive. Sure music plays and there is always a party but its festive and we found it great.

Room Tip: Go for the rock star suite!
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  • Stayed: October 2013, traveled as a couple
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Thank Marlene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

This is definitely the ultimate party hotel....pretty much like all the other reviews say. I just want to point out the great people we ran into during our stay. Ray, Reynier, and Paschal were awesome in the security department......I always felt very safe and secure when these guys were around. Jamal provided excellent customer when assisting with our bags, request, etc. He is very attentive. Marko was also very pleasant....always smiling. Kara and JJ at the desk were also nice. Chef Kadian was pleasant as well. Except for one or two employees that we had an awful experience with, the staff overall was nice, friendly, and attentive. I'd def go back here again.

  • Stayed: October 2013, traveled with friends
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Thank Kori W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

Stayed here a few weeks back and if it's a quiet stay in SOBE you want don't stay here!
If you want to party however, this is the place for you! Music is non stop at this place and it's a great location from other bars, loads of restaraunts and the club scene.
Guys downstairs are pretty well connected with promoters at LIV, Mansion and other well known clubs in Miami so if you want to sort out a reservation for table service then just ask!
Very friendly staff and nice girls 24/7 at this place. It really kicks off here at the weekend and be sure to check out the rooftop bar.
My only complaint if I had to bring one up was that the rooms were nothing special, but if you're there to party pretty hard you won't mind.

Room Tip: If you want a quiter room then don't choose one with a pool view
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  • Stayed: September 2013, traveled with friends
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Thank MarcoElBanditos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

My husband and I stayed at The Clevelander for three nights, October 10-13. We have visited many times to have lunch or dinner, and to have drinks, but we had been waiting for a chance to stay here and this time was it! We had an oceanfront King and it was in a perfect location, clean and beautiful. The service was amazing from start to finish, from check-in to check out. I would like to give a shout out to Juliana and Eric at the front desk, you two were great! Also, the concierge, Chad, gave us a great recommendation for dinner one evening. We were sorry to not see him before we left to thank him personally. We also had great service at the many bar areas during our stay. Everything is delivered quickly and efficiently, and you are checked on frequently. A couple of places we went to this trip could learn lessons in service from the Clevelander staff. We will be back and we always recommend Clevelander to friends traveling to Miami! Thank you!

Room Tip: If you prefer a little less noise, choose a room that faces the ocean.
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  • Stayed: October 2013, traveled as a couple
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Thank LDRCruiseDirector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013 via mobile

First time staying in South Beach. Went with a group to see the Ravens play Miami. Wow is all I can say! Had such a blast. South Beach is all it's is cracked up to be. Party non-stop. The Clevelander is the place to be! Prime location. Steps to the beach. The people/staff were so friendly. Food was good. Happy hours prices are reasonable for South Beach. One thing to note: party goes on til 5am so not much sleep. We had a room over the pool and we heard the music all night long. We expected this so wasn't that of a big deal to us. If you want quite this is not the place for you. Roof top deck was awesome. Our room looked over the ocean. Sports bar was good. Air conditioned and not as noisy as outside. Tons of tvs to watch sports. Everything was within walking distance: shops, restaurants etc.. You could sit outside and people watch all day. Beach was beautiful. I would like to give a shout out to all ofs the staff from the concierges desk to all the staff that worked the outside bar. Special thanks to Jessica, Lindsay, Des and Ralphly. You made us all feel at home! Great memories. We didn't want to leave!

  • Stayed: October 2013
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Thank coco08baltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clevelander South Beach Hotel

Address: 1020 Ocean Drive, Miami Beach, FL 33139-5014
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Romantic Hotel in Miami Beach
#55 Business Hotel in Miami Beach
Price Range: $198 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clevelander South Beach Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Clevelander brings an adult playground experience to Miami Beach being the only legendary party hotel. A 70-year tradition of fun is enhanced more than ever thanks to a complete renovation of its boutique hotel featuring 60 cozy rooms, Rock Star Suites, ground floor poolside bars, Game On Sports Bar, C-Level Rooftop Terrace and SPF4 Sundeck. Clevelander is known for being at the center of it all on South Beach in the middle of the famous Ocean Drive. Clevelander is a full-service nightlife venue featuring live entertainment 7 days a week. Clevelander is famous for epic bachelor, bachelorette, holiday and birthday parties. Clevelander is a large and versatile venue hosting groups for corporate meetings up to 1000 guests. Clevelander Hotel accepts Bitcoin currency for all products and services on property. ... more   less 
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Also Known As:
Clevelander Miami Beach

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