Just had the worst experience of my life at this hotel . Came from CO for the Miami experience on a girls trip. When we checked in room was tiny, no safe, and no second lock on inside of door, furniture was beat up and gross. We were concerned but went ahead and went out for the night. On the way back I hurt my ankle. My friend went down to get ice but staff was too concerned with the line for the club. Then a girl was mad because my friend was "cutting" the club line to get back to our room. The security just laughed when my friend did not want the girl in the same elevator so she went up the stairs. When she arrived at our floor the same girl was waiting outside our room and hit my friend in the back of the head! We never saw this girl before and all we could gather is security told her our room number because the club is on the roof, not our floor. Just the fact that the hotel lets non guests go wherever they please is a huge issue in itself. After this occurred we called the police. They said they have many issues with this hotel and helped us get another hotel. I called the Manager in the morning and was hung up on many times. He finally said that he would have to check with his staff before he would give a refund. He never called back. Please, please, stay at another hotel and save yourself the trouble!!! The Marriot in downtown is beautiful, just take a cab to South Beach if you want to go.
- Official Description (provided by the hotel):
- The Clevelander brings an adult playground experience to Miami Beach being the only legendary party hotel. A 70-year tradition of fun is enhanced more than ever thanks to a complete renovation of its boutique hotel featuring 60 cozy rooms, Rock Star Suites, ground floor poolside bars, Game On Sports Bar, C-Level Rooftop Terrace and SPF4 Sundeck. Clevelander is known for being at the center of it all on South Beach in the middle of the famous Ocean Drive. Clevelander is a full-service nightlife venue featuring live entertainment 7 days a week. Clevelander is famous for epic bachelor, bachelorette, holiday and birthday parties. Clevelander is a large and versatile venue hosting groups for corporate meetings up to 1000 guests. Clevelander Hotel accepts Bitcoin currency for all products and services on property. ... more less
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- Also Known As:
- Clevelander Miami Beach