It’s not “The Ritz,” but it gets the job done if you want a true South Beach experience. Set across the street from the Raleigh and in between the Shore Club and Delano Hotels on Collins Avenue, The Catalina's location is perfect for a group of people who want to party hard but are on a budget. For my friend's bachelorette party we stayed in the hotel over Martin Luther King Day weekend. The convenient location really made all the difference--especially at 5 a.m. when we were walking back from bars in high heals.
The lobby oozed glamour, I'd love the fact when we arrived they were doing some sort of photo shoot not to mention the very cute wait staff.
I thought the service was generally good, especially for the price--for each person (four people to a room) paid $225 for three nights.
One person at the front desk said to our bachelorette party to let him know if there was ANYTHING we needed ( he particulary enuciated the word anything) and retrospectively we all pondered what he actually meant by that.
However, despite our good times we did have some complaints.
The shower did not have a sliding door and as a result after taking one, the entire bathroom floor was soaking wet.
TOWELS! One thing that did annoy everyone, especially since we had four people to a room, is the lack of clean towels. One day the maids just came in the room and folded our dirty towels without giving us new ones.
Checkout: Upon checkout, we the hotel tried to charge us for pistachios we did not eat and a long-distance phonecall. We got the phonecall taken off the bill but they refused to remove the pistachios. The whole episode was very bizarre since the guy at the front desk refused to credit us. The $3.00 is really nothing to fight over, but the principle of being charged extra at random was our beef. This particular individual at the front-desk was nice to us when we arrived and offered an array of passes to clubs, etc. But when it came to matters of billing, he was quite unprofessional. He called me "sweetie" in an argument we had over the bill, which I felt was inappropriate and intentionally demeaning.
All and all, however, the weekend was great. The problems were really minor. I realize that "we" ( i mean all eight girls in our party) are probably tough customers and none of are demure or afraid to speak our minds.
- Official Description (provided by the hotel):
- The Catalina Hotel + Beach Club is all of this and more. With a decidedly European jet-set vibe and a splashy beach club where you can get poolside manicures and pedicures, the Catalina Hotel + Beach Club also offers two restaurants, two pools, four bars, a media library, a rooftop terrace, a Japanese Koi fish pond and a Zen garden. In addition, the hotel boasts a dedicated library, which can serve as a meeting space for small groups. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more less
- Reservation Options:
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- Also Known As:
- Catalina Hotel And Beach Club
- Catalina Hotel Miami