While the list below will show far more negatives than positives, the bottom line is that I had a pleasant stay at the Catalina (Christmas break, 2005) and would gladly return - which I can't say about some other Miami Beach hotels I've stayed at. Guess I'm just being a bit hard on the hotel because it has potential to be so much better.
VERY comfortable beds
Nice stark interior in rooms
Pretty lobby and pool areas
Great location - across street from Delano, National, etc.
Good restaurant meals (though the lamb was very seasoned - bad breath for 24 hours!)
Personable staff (but see below)
Free happy hour (again, see below)
Basic continental breakfast (coffee, bread, yogurt)
Towels and beach chairs at beach
Housekeeping - the room was quite clean, but a couple lights were burnt out when we checked in; each day fewer towels were left in the bathroom (on the final day housekeeping left no washcloths, hand towels or bath mat); once removed the soap from the sink and shower without providing replacement soaps; etc.
Staff (waitresses, bartender, check-in) - while quite friendly, all seemed as if they had just been hired the day before. None of them were able to answer a question without first asking a supervisor.
Happy hour - while free, consisted of one "house" vodka or rum and a mixer of soda or juice per person. Beer, wine and mixed drinks not included.
Hi-speed internet access - a WHOPPING fifteen dollars per day. I can justify this rate over the length of one's stay but per day is ridiculous.
Parking at $22/day - understand parking is limited in SoBe but this seemed kind of high, especially when it took over 30 minutes for them to bring around my car. Instead, park yourself in the public lot on Collins and 8th(?) for $8 a day - a bit of a walk but you'll be at your car in half the time it takes the Catalina to bring it to you, for far less money.
Resort fee - $5 non-negotiable charge per day. This is just a form of gouging as far as I'm concerned. If there are inherant costs in "free" happy hours, continental breakfasts, etc., either add them into the quoted room costs or don't offer them - don't suprise guests with a "resort fee" at time of arrival.
- Official Description (provided by the hotel):
- The Catalina Hotel + Beach Club is all of this and more. With a decidedly European jet-set vibe and a splashy beach club where you can get poolside manicures and pedicures, the Catalina Hotel + Beach Club also offers two restaurants, two pools, four bars, a media library, a rooftop terrace, a Japanese Koi fish pond and a Zen garden. In addition, the hotel boasts a dedicated library, which can serve as a meeting space for small groups. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more less
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- Also Known As:
- Catalina Hotel And Beach Club
- Catalina Hotel Miami