I stayed here 3 weeks ago and came back since my previous trip was cut short. The staff was very kind and they even honored the lower hotel rate after booking. The exceptional service came from the rooftop pool at the Dorset hotel. Jorge and Keith were very accomodating with drinks, towels, and I couldn't ask for better hospitality. I will definitely recommend other guests to this hotel and appreciate the experience I had. Thank you!More
We decided to stay at the Catalina on our most recent visit to Miami Beach before going on The Groove Cruise. It was right across the street from the SLS Hotel where they have Hyde for pool parties and was in a good location on Collins Ave for walking Lincoln Road, etc. The room we were given was lovely, we enjoyed the daily free drinks at happy hour and also enjoyed the rooftop pool. A+ for the tempur mattress as well
Good Afternoon PhillipFiona,
Thank you so much for taking your time to post your positive review on Trip Advisor for all of our future guests to read! We are very glad to read that you had a great time while staying with us! I see that you were content with the room that you were given! I am glad that you were able to take advantage of our amenities. All of our guests love them and we are glad that you did too! :)
Please come back and create more great memories!!
Have a wonderful day!
Katrine
I booked 1 night through a travel agent with a large group of people. I was a little skeptical at first because last time I booked with this travel agency the hotel was horrible, but I can definitely say I was pleasantly surprised. I never write reviews, but from the moment we stepped out of our car service we were greeted by the bellhop, he brought in our bags and we were helped right away at the front desk. The gentlemen at the front desk was very helpful and knowledgable. We needed to print out boarding passes and Tyrell (the concierge) helped us without any hesitation and was very generous with drink tickets.
Pros: cocktail hour (amazing), sleek/modern rooms, comfortable beds, rooftop pool, quick service
Cons: small shower, but manageable
I'm going back to Miami in April and will definitely be staying at the Catalina!!
Hello FirstTimer26,
We are so glad that you chose to leave a 5 star review on Trip Advisor for all of our future guests to read! Thank you so much for choosing to stay with us!! We are very glad to read that from the moment that you stepped out of the car you were given great service!! Everyone that works at The Catalina is well trained to provide outstanding customer service and I am glad that is what you received!! I will let Tyrell know of your kind words! We are also very glad to read that you were able to take advantage of our lovely amenities!!
Please come back and stay with us again !
Katrine
Stayed for three days for the conference in Miami Beach convention center. Big advantage of the hotel is location - two blocks away from Convention center, one block away from the beach. Otherwise, everything is quite average. Friendly staff at the reception. Rooms are appointed in the Art Deco style, but overall are run down. My room had no drawers (lots of clothes had to stay in the suitcase). Bathrooms are okay, but shower has very strange open configuration (also the shower head was not in a great condition). If you are looking for quiet stay, you need t make sure you will get the room away from the bars, as the place gets very noisy.
I would recommend this place if you are in Miami for a short stay and can get a good rate.
Hello TravelerFromStamford,
We look to see our feedback from our recent guests! Thank you for sharing it with us! We are glad that you chose to stay with us for the conference at the Miami Beach Convention Center!! Our location is great! We are 2 blocks away from the Convention Center which makes it very convenient for guests staying with us, that are going to go over there. We are proud to read that you were given good service by our front desk staff!! They are always eager to serve you, and always with big smiles!!
Your feedback is greatly appreciated!
Katrine
I love this place im goin back next year first off the service is excellent from the moment the cab drops you off at the airport the workers take your baggage out and take it in for you, and also when you check in they assist you to your room. :), i love how they have happy hour every day, and that they have three hotels next to each other that you can go back and forth too however many times you like, they have a little car thingy that can take you too different streets close by. You can also use the bikes for free which is great just go over to the lovely guy named Tyrell (concierge) , hes a nice young man who will show you the robes when you want to borrow one, and he helps with many other things as well :) hes very very pleasant two thumbs up for him. I have photos that i would love to upload but my cpu is not acting right lol sorry, if you love to see photos they have alot listed already. They are great examples of photos of the experience youll have at the Catalina. Loved my experience cant wait to go back next year!
tee ;)
Good Afternoon Tee1987tee,
Thank you so much for taking your time to post your honest feedback for all of our future guests to read! Thank you so much for choosing to stay with us! We are extremely glad to read that you had such a great time while staying with us!! Our staff is always eager to serve you from the moment you step foot on our property! Our complimentary cocktail hour is a great way to mingle with your temporary neighbors and get to know them. Our beach cruisers are a great way to get around South Beach and really explore our wonderful city! There is so much to see and so much history! Tyrell is such a great asset to our team and we are glad that you thought the same! I will let him know of your wonderful feedback!
We look forward in having you stay with us as a 2nd timer! :)
Katrine
Very nice hotel for the price. Well located, but with 3 different buildings: reception in one, rooms in another, and breakfast in yet another building!!! they are not far from each other but it is not very pleasant to have to switch from one to the other... very noisy in the evening and at night, even though we enjoyed the live music, I trust this is not the kind of hotel for a quiet, calm weekend !!! The room even though quite simple and with only enough furniture was sapcious with a very confortable king bed.
Good Afternoon Jackal83,
Thank you for sharing your kind feedback with us!! We love to hear what our recent guests have to say!! We are glad that you had a nice time while staying with us!! The location of the property is great! We are located in the heart of South Beach within walking distance to almost everything.
Please come back and stay with us again!
Katrine
