Stayed here on business. Wrong place. First of all there is no parking at all. You have to pay $32 a day to park your car with the valet. When I first checked in at 5pm I waited 30 minutes. Then they wanted a personal credit card to put on file even though the room was booked by my company.
The doormen were not helpful at all and just watched me carry 4 bags to my room. My room wasn't even where I checked in it was next door in another building.
The room was DARK. I had to take the lamp shade off just to use my computer.
The coffee was $4 in the morning.
The front desk called my room at 530am by mistake and after waking me, they didn't even apologize. I woke up an went to the front desk and the girl that called me said there's nothing she could do now that she woke me up.
Overall just a pitiful example of management and how poorly a company can be run.
- Official Description (provided by the hotel):
- The Catalina Hotel + Beach Club is all of this and more. With a decidedly European jet-set vibe and a splashy beach club where you can get poolside manicures and pedicures, the Catalina Hotel + Beach Club also offers two restaurants, two pools, four bars, a media library, a rooftop terrace, a Japanese Koi fish pond and a Zen garden. In addition, the hotel boasts a dedicated library, which can serve as a meeting space for small groups. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, Hotels.com, Expedia, getaroom.com, TripOnline SA and Odigeo so you can book your Catalina Hotel & Beach Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Catalina Hotel And Beach Club
- Catalina Hotel Miami