I want to give this hotel 5 stars for customer service. The staff here is amazing. They go above & beyond to satisfy the customer and that's important.
The hotel is still undergoing construction so it has some challenges. We had issues with our room and we were moved due to privacy issues & tiny annoying bugs. We also had some housekeeping issues, but the GM offered accomodations etc. for the misunderstanding. So we were pleased.
If you are looking for new..this isn't it. This an old hotel, but it has some new bells. The new side looks like it will be very nice & modern. The older side, needs some updgrades. Some of the rooms are either very small, with little walking room or too big with space that makes no sense. They do have flat planel tvs. Also, the gym needs to be upgraded. I used it one day and on the other days, I opted for running down to Sobe & back. The restaurant is okay as well. If you don't feel like walking out to grab a bite, you can feel satisfied ordering from the hotel.
- Official Description (provided by the hotel):
- Experience stylish art deco designs and accommodations at Courtyard by Marriott Cadillac Miami Beach/Oceanfront. Our Miami Beach hotel's location near the boardwalk is a refreshing destination for your Florida getaway. Nestle into one of our oceanfront hotel's cozy guest rooms or spacious suites and enjoy free Wi-Fi. The recently built Ocean Tower features upgraded rooms with balconies for exceptional views of Miami Beach. The Cadillac Tower is a Miami Beach landmark and offers a variety of rooms with City or Ocean views. Boasting a Collins Avenue address near the heart of South Beach, our hotel puts guests near world-famous shopping, entertainment and attractions, with the Miami Beach Convention Center just a short distance away. There's plenty of local attractions to explore - from the Art Deco Museum to the Miami Zoo. Break away from business as usual for your next meeting or social event, in our flexible indoor and outdoor function spaces and onsite restaurants. Come stay at Courtyard by Marriott Cadillac Miami Beach/Oceanfront. ... more less
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- Also Known As:
- Courtyard Miami Beach Oceanfront Hotel Miami Beach
- Miami Beach Marriott
- Miami Beach Courtyard