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“Nice stay after a cruise” 4 of 5 bubbles
Review of Courtyard Cadillac Miami Beach/Oceanfront

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Courtyard Cadillac Miami Beach/Oceanfront
Ranked #75 of 202 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersBronze level
Kent, Washington
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice stay after a cruise”
4 of 5 bubbles Reviewed April 18, 2013

I chose the stay at this hotel 1 night after my cruise I was traveling with 2 kids and 5 adults I was nervous about booking the room because i saw such mixed reviews I really liked this hotel our rooms were spacious and clean I had a room by the elevator which i do not recommend because it was noisy I knew the pool was closed but when we got there they said we could use the pool at a sister hotel which is the eden roc they provide a shuttle to the hotel but its not a far walk the pools at the eden roc were amazing ! There is a cafe across from the hotel to get good breakfast and yummy cuban coffee I liked the location of this hotel nice beachfront and away from the craziness of south beach but close enough to still be able to check it out I would def stay here again !

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, April 19, 2013
Dear Susan B,

Thank You for staying at our property during your visit to Miami Beach. We are all very excited to see the finished product once our historic hotel completes the addition of a beautiful new oceanfront tower. I appreciate your feedback as the cuban coffee's in the area are great. We hope to see you back in the near future.

Best Regards

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,034 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (419)
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Lerum, Sweden
Level Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed April 10, 2013

Stayed at the Oceanfront late March this year,read prior to our stay that there could be some construction work ongoing near the hotel that may cause some inconvinience. Hmmm.... the whole pool area was under construction, so there was no pool at all, so we were directed to swim at a another hotel if we wished to use a pool.Otherwise the hotel was good.Clean rooms and friendly staff. The breakfast was really good, lots too choose from.

Room Tip: As high as possible to avoid the sounds from the street
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  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rambam48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, April 19, 2013
Dear Rambam48,

Thank You for choosing our beautiful historic Miami Beach location. I apologize for any inconvenience you may have received as a result of the on-going beatification efforts on property. The notification is posted on our website and simply reads 'pool closed' with additional information. We are offering guests another offsite pool and provide transport service to and from. I hope to see you back as renovation work will conclude this summer.

Thank You,

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ripon, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 10, 2013

We chose the Courtyard Miami Beach Oceanfront for a one night stay prior to our Bahamas cruise. We had three rooms booked. We were aware prior to our stay that the hotel pool and deck were under construction so that was not an issue for us. The lobby was small but very nice and coffee was throughout the day as well as a Starbucks wich was open in the morning. The hotel rooms were clean and sufficient for all of us. We had no complaints. I asked for an upgrade as I am a rewards member but none were available.My room, although a "city view" was actually very nice and after settling in I was completely happy.We had drinks at the Tiki Bar and spent a small amount of time at the beach as we arrived in the late afternoon. The Tiki Bar is located near the pool and Im sure upon completion of the renovations will be a beautiful area. It was not as the pictures we had scene online but we had anticipated that due to other reviews. We did a little walking but there was not many places to eat nearby. The little store across the street had wraps and sandwiches as well as an outside dining area and we enjoyed a light dinner. The beach walk runs along the beach and it was nice to walk along and see the other hotels. Staff was very helpful when we asked questions and the bell service was great. We did not have a car but they were helpful with questions and even offered cold water as you entered and exited the lobby. Overall we had a wonderful stay. Location was good for us as we were only there a short time and being "Beachfront" was something we wanted to experience while in Miami. I would stay again if I returned to Miami Beach.

Room Tip: Oceanfront would be nice but it looks as if the new tower is going to block view from older balconie...
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  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lesalynm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, April 12, 2013
Dear lesalynm,

Thank You for choosing our property during your most recent to Miami Beach. We hope to see you back as our property expansion is drawing to a close. I appreciate your loyalty to the Marriott Reward program and sincerely apologize for the lack of upgradem however with the high volume it is challenging to manage the hotel inventory. lastly, I do appreciate the feedback and hope to see you back in the near future.

Best Regards

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed April 8, 2013

My husband, daugthter, and I stayed here after an amazing week-long cruise. When we prior to check-in time, but were put right up in a room. When arriving to the room, we noticed that it was not the room that we had paid for. The front desk moved us without a problem. This next room was on the third floor and though larger, had frosted over windows. You literally could not look outside. After that I was a little annoyed. We went outside and came upon an assistant general manager, who was VERY nice (Ivan). He assured us that he could get us into a better room. The room was not ready at that time, so he said he would have our bags moved to the new room, while we go explore the pool at the Eden Roc (the pool at the courtyard was under construction). A shuttle was available, however we decided to walk the short distance. After getting a call that our room was ready, I road the shuttle back to the hotel (which I waited almost an hour for) and got the new room keys. The girl at the front desk gave me two new keys and sent me to 901. The keys did not work. I went back down to the front desk and the girl there said the keys were fine, but then discovered that she sent me to the wrong room. I was supposed to go to room 906. This was a bit more annoying. The new room was nice, with a balcony and a view of the ocean. I waited and waited then for our luggage to be delivered. I got a call from the front desk saying they could not locate it. After almost 40 minutes, they figured out that our luggage was located in the manager's office (this was after another trip down to the front desk). My frustration level was at an all time high. The whole process was a fiasco. I did love the Eden Roc while there, so I will probably book with them again.

  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Pumpkinbuns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, April 10, 2013
Dear Pumpkinbuns,

Thank You for choosing our historic property after your cruise. I am dissapointed we failed to deliver your luggage on time and execute a a proper flow of service from the front desk. I sincerely apologize this confusion and will focus on retraining on the staff on proper luggage delivery and key delivery. I am glad we were able to get you into a room at 830am during this busy season and I will be sure to pass along your comments to Ivan. I hope you give us a second chance when you return to Miami Beach.

Thank you again for staying with us during your visit to Miami Beach

Best Regards,

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, Kentucky
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 3, 2013

We stayed March 3rd for just one night before our cruise out of the Port of Miami. As soon as we arrived, everyone was so helpful. At check-in, they immediately explained the construction (we were already aware) and offered an alternate location if we wanted use of a pool (we didn't care, wouldn't have time anyway). My husband & I were upgraded to a room with a balcony and a view of the beach, so that was a nice surprise since we weren't expecting it.

It's not modern, but an older 'art deco' style hotel, and we liked that about it. Our room was nice and comfortable, not huge, but about what we expected. Parking was high, but I'm sure in-line with any other hotel in this area. This hotel is not right on South Beach, in case you're looking to be in the middle of the action, but we were perfectly happy with the location.

Unfortunately, our first time visiting Miami was during a cold spell, so we didn't get a chance to hang out at the tiki bar, which we were looking forward to. We did have a great time hanging out at the bar in Carrabbas and also had dinner there, which was very good! That evening, depsite the cool temps, we took a walk on the boardwalk and beach (we were the only dorks out there, haha). Had it been warmer, we probably would've walked all the way down to South Beach, just to see it. We would definitely like to come back and stay a little longer once construction is finished, so we can enjoy everything this hotel has to offer and explore the area.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JPPMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, April 10, 2013
Dear JPPMP,

Thank You so much for choosing our wonderful property in Miami Beach. I appreciate your feedback and hope to see you back during your next visit to South Florida (our work is expected to be completed in August of 2013). I will be sure to pass along your comments to the staff.

Best Regards,

Joseph LaFleur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed March 29, 2013

I stayed here in December 2012 for a few days on business; while the hotel was clean and pleasant, the construction that started early in the morning was a bit of a surprise. I'd double check on the status of the construction and renovations before booking this place if you are planing on sleeping in. In fairness, at check in they offered me some additional Marriott reward points to compensate for the construction and they did upgrade me to an ocean front room (with a clear view of the construction).

The rooms were clean and pleasant, typically what you would expect of a Marriott Courtyard. The lobby and front entrance are still classic art deco (this was originally the Cadillac Hotel). There is a decent size pool with a hot tub, and the Hotel is right on the beach with access to the board walk. It is a bit north of the SoBe scene and there are not a lot of bars or restaurants within walking distance. But if you are looking for a good value right on the beach (where you can earn or use Marriott reward points) you could do worse than this.

  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Malcolm_NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, April 1, 2013
Dear Malcolm NYC,

Thank You for staying with us during your most recent visit to Miami Beach. We appreciate the feedback and hope yo return soon especially after the conclusion of our beautiful property expansion. The construction work you mentioned in your review has been posted on our website for over 1 year and is drawing to a close this summer. We appreciate your loyalty and hope to see back with us again in Miami Beach.

Best Regards,

Joseph LaFleur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eatontown, New Jersey
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed March 26, 2013

The staff was incredibly friendly and accommodating. Housekeeping department was extremely friendly. The location was north of South Beach. The rooms were comfortable. They neglected to inform us of the construction that was going on at the building directly in front of the existing hotel in front of the ocean. They are building an expansion of the existing hotel with a whole new building. The pool area was closed off and there was noisy construction the entire visit. The outside tiki bar restaurant was very very good. Happy hour prices at the tiki were attractive. There's a wonderful boardwalk to walk or jog that is directly along the ocean. I would highly recommend this hotel if you're not interested in a pool for the moment. A bit noisy.

Room Tip: Choose a south exposure and a higher floor room and you're able to see the ocean from the small...
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  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jerzee13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, March 27, 2013
Dear Jerzee 13,

Thank You for visiting with us during Spring Break. I am excited to see you had a great time. We are now closing in on full completion of our new tower addition, which has been posted on our website since early 2012. I will be sure to inform the Tiki Bar staff and Housekeeping team of your feedback. We truly appreciate your feedback and hope to see you back in Miami Beach.

Best Regards

Joseph LaFleur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Cadillac Miami Beach/Oceanfront

Property: Courtyard Cadillac Miami Beach/Oceanfront
Address: 3925 Collins Avenue, Miami Beach, FL 33140-3711 (Formerly Courtyard Miami Beach Oceanfront)
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Family Hotel in Miami Beach
#54 Business Hotel in Miami Beach
#56 Romantic Hotel in Miami Beach
#58 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Cadillac Miami Beach/Oceanfront 3.5*
Number of rooms: 356
Official Description (provided by the hotel):
Experience stylish art deco designs and accommodations at the Courtyard Cadillac Miami Beach/Oceanfront. Our hotel's location near the boardwalk, is a refreshing destination for your Florida getaway. Nestle into one of our oceanfront hotel's cozy guest rooms or spacious suites and enjoy free Wi-Fi. The recently built Ocean Tower features upgraded rooms with balconies for exceptional views of Miami Beach. The Cadillac Tower is a Miami Beach landmark and offers a variety of rooms with City or Ocean views. Boasting a Collins Avenue address near the heart of South Beach, our hotel puts guests near world-famous shopping, entertainment and attractions, with the Miami Beach Convention Center just a short distance away. There's plenty of local attractions to explore - from the Art Deco Museum to the Miami Zoo. Break away from business as usual for your next meeting or social event, in our flexible indoor and outdoor function spaces and onsite restaurants. Come stay at the Courtyard Cadillac Miami Beach/Oceanfront. ... more   less 
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Also Known As:
Courtyard Miami Beach Oceanfront Hotel Miami Beach
Miami Beach Marriott
Miami Beach Courtyard

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