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Courtyard Cadillac Miami Beach/Oceanfront
Ranked #86 of 210 Hotels in Miami Beach
GreenLeadersBronze level
Reviewed March 15, 2013

Sorry for the late review I stayed here with my fiancé for a quick getaway to South Beach. We are both 24 years old and this was not where we were trying to stay for our Miami out of the town trip. The room was very basic, no view etc but you get what you pay for. We did enjoy the beach and pool area but other than that we probably would not stay here again

  • Stayed: September 2012, traveled as a couple
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1  Thank A_Hatcher1319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this reviewResponded March 17, 2013

Dear A Hatcher 1319,

Thank You for staying with us last year. We do very much appreciate that you chose our property. I would like to learn more about your stay, if you have time I can be reached at 305-538-3373.

Thank You

Joseph LaFleur

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1,230 - 1,236 of 2,336 reviews

Reviewed March 15, 2013

Upon arrival, the hotel lobby is very nice which makes for a very optimistic experience. Once up the elevator to your room everything starts to change. There is a stench in the hallways that is "old beach hotel" smell. Then you get to your room, doesn't seem too bad...comfortable layout, average size bathroom and all the general things you would expect from the Marriott brand.

Come time for bed, you crawl under the covers only to find the world's most uncomfortable bed and pillows. We didn't sleep very much in the three nights we stayed and were so happy to check out and head home to our own bed. The bed is broken down on the sides so when you sit to put shoes on or just getting in and out of bed you notice there is absolutely no support. Overall it's like sleeping on a bag of rocks and truly the worst bed I've ever see at a hotel. We advised the front desk about the bed and they said they would make note. To be fair, we should have asked to have our room changed, but in checking with a couple of colleagues also at this hotel, they all reported the same problem.

Be aware there is construction at the hotel and were oceanfront rooms are now overlooking the new tower and there is no view. Also, there is no pool and you have to take a shuttle to another hotel if you want to use the pool.

The hotel staff is very friendly and they seem to try hard, but as my husband says you can't put lipstick on a pig. There are a lot of great hotels in Miami, but this is NOT one of them. Perhaps when the new tower is done, that will be the best bet, but for now, give this hotel a miss.

There is a Carrabba's restaurant on property but not worth going to...it smells like week old seafood and is nasty dirty from the floors, to the view into the kitchen as well as the tables and bathrooms. All surfaces seem to be covered in a layer of grease and dirt! ICK!!!

Room Tip: when the new tower is complete, make sure your room is it...the rest of the hotel is old and tired a...
  • Stayed: March 2013, traveled on business
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2  Thank itrvlfar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this reviewResponded March 17, 2013

Dear itrvlfar,

Thank You for staying with us during your recent visit to Miami Beach. We appreciate your feedback and hope you return to our property as the addition of the new tower will truly make this historic property even better. I apologize for any inconvenience you may experienced, we do want all guests to enjoy their stay. All of the bedding products meet current Marriott standard. I will be sure to pass along your comments to the team at Carrabba's.
Thank You Again

Joseph LaFleur

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Reviewed March 15, 2013

Im a bit late in writing this review, as it was last year we went. Have been 3 times now and have just booked to stay again next April. The Hotel is in a great location on Collins it is a great walk to SOBE along the Broadwalk, but will take about an hour. The staff at The courtyard were very accomadating, I would have given it 5 stars, but they thought it was okay to put us in a room with a king size bed for 3 of us, my Daughter is 14 and its been a long time since she slept with her parents! when i went to reception they told me "That is a family room"....really! However after a while they said the best they could do was bring up a camp bed, it made the room very cramped but we were only there a couple of days this trip so it was fine.The staff outside around the pool bar were extremely friendly and the food was delicious...Happy hour a must! cannot wait to go back in 2014.

  • Stayed: May 2012, traveled with family
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Thank loula99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this reviewResponded March 17, 2013

Dear Louloa99,

I Thank You for providing us your feedback. We appreciate that you chose our property and hope you return in 2014. I do apologize that we were not able to meet your requested room type. We look forward to your return.

Best Regards,

Joseph LaFleur

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Reviewed March 14, 2013

Beware! - Stayed Feb 23-27. I booked the hotel and paid a premium for an ocean front room. This was a mistake. I knew that the hotel was under construction but my room was on the top floor facing the ocean and there was a building with construction workers 20 feet from my window blocking the Ocean view. Construction guys right outside the window, all day long. Had to keep everything closed. This was not disclosed and no alternative was offered by front desk/check in staff. The room I had should have been discounted, not a more expensive and it was very expensive! The pool was completely closed and access to the beach was from the front doors. Very disappointed. Our disappointment could have been avoided easily with a more transparent disclosure of the construction and by some form of compensation - different room, reduced rate, future credit.. something? Nothing was offered.

That aside, the Hotel is really nice, room was fine, staff were attentive, location great. If that building filled with construction guys wasnt there, we would have been really happy with everything. Unfortunately, it was a dissapointing experience.

  • Stayed: February 2013, traveled as a couple
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Thank Jerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

The hotel is also known by the name Cadillac hotel. The location is in direct proximity of the beach with a nice walking area along the beach. There is no direct beach access. A bodega is in very close walking distance. The entrance is located multiple steps above the street level. There is another (almost hidden) step at the door, so entering the hotel is very inconvenient. The front door area does not make a good impression. The multiple men in dark not exactly clean blue shirts stand on the steps and do nothing most of the time. They are very helpful with luggage, though. Front desk staff is rude, but effective. There is a very small coffee-shop in the lobby and free coffee is served in the lobby area. The room was acceptable. However, one has to crawl into the closet to open the safe. Windows don’t open. The walls were somewhat dirty. Cleaning seemed generally acceptable, but there was dirt under the bed. There is a construction going on at the back of the hotel, so the “ocean view” rooms face the construction and – depending on the room – one may see not more than the construction (and no ocean). The swimming pool was closed due to construction. The hotel offered free pool in a place, which was few blocks away.

Room Tip: Be careful with "ocean view", because all you may see is construction works.
  • Stayed: February 2013, traveled on business
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Thank szynka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this reviewResponded March 15, 2013

Dear Szynka,

Thank You for staying at our beautiful historic hotel. We appreciate your feedback and will certainly review your comments with the service team. We are actually located directly on the beach with direct beach access. Also, all Miami Beach hotels are located off the street and the step (just below the door) is coded with yellow caution tape, so guests will know to use the step before they enter. Our front entrance maintains the moid century modern charm of Miami Beach and will remain that way. Again, thank you for your comments, we hope you give a second try as our construction project will be completed this summer.

Best Regards

Joseph LaFleur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2013

We had a great stay at this hotel. We read many hotel reviews before choosing this hotel. The valet was efficient and welcoming; be sure to tip them! The check-in process was smooth. Efrain made a fantastic effort in helping us get settled into the right room. We had a nice beachfront room with a king-sized bed with a terrace, which overlooked the pool (which was covered and unavailable due to construction). Since the pool was unavailable, hotel patrons were able to use the pool at a Marriott property a few blocks down at the Eden Roc and because of the construction, patrons were given a free pass to use the beachfront chairs. The room was clean, the bed was comfortable, and the shower had good pressure and hot water at all times. There is a cooling unit, which is like a mini fridge, for drinks. There is a Carrabas in the lobby of the hotel, but there are many culinary delights not too far from the hotel. There is also a Tiki Bar, which is next to the boardwalk and overlooks the beach. That afternoon, there was a free popcorn in the lobby next to the Starbucks stand. We met Ivan, the assistant manager, who was friendly and walked out the front of the lobby to help point us to the direction of Walgreens. Across the street, there is Primo Cafe, which has sandwiches and breakfast offerings. Walgreens is just about 2-3 blocks away from the hotel to get forgotten essentials. You can easily walk, rent a bike (from bike stands), or take a cab to South Beach or to the heart of Miami Beach. Check out the Fountainbleu - a beautiful place with pricey restaurants. It was about a 5-10 minute walk on the boardwalk and we had dinner there, which was good, albeit very modest portions. Our waitress informed us that many of the staff were just hired for the spring break onslaught, so don't expect knowledgeable staff there. South Beach is a quick jog or a 20-30 minute walk in the opposite direction. As you approach South Beach, you'll start to notice hotels playing loud music in their pool areas. But, don't miss South Beach and all the fantastic restaurant offerings. We had brunch at the News Cafe (great prices for S. Beach). We also tried the Miami Culinary Tour, which was also a lot of fun. Visit Espanola Way and walk down Ocean Blvd. Overall, the construction didn't bother us b/c we didn't stay in the hotel during the day. There is a bit of dust on the terrace of our room, but that didn't bother us either. Try to reserve a room as high as you can. We were on the 6th level and we could still hear the din of either the ac/restaurant/hotel exhaust fans below when on the terrace.

  • Stayed: March 2013, traveled as a couple
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1  Thank annapolissailing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this reviewResponded March 15, 2013

Dear Annapolissailing,

Thank You for your concise and candid feedback. We appreciate the fact that you chose our property during your recent visit to Miami Beach. I hope you return in the near future and visit us again at our beautiful historic hotel.

Thank You Again

Joseph LaFleur

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Reviewed March 9, 2013

Stayed here during a conference and was very happy with the faccility. Beds were nice, staff was great and the location was easy to get around the area from. I had a room that overlooked the pool area and did not have any issues with excessive noise or late nights.

  • Stayed: March 2013, traveled on business
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1  Thank GaDawg44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this reviewResponded March 11, 2013

Dear GoDawg44,

Thank You for your feedback. I appreciate you choosing our property during your visit to Miami Beach. We hope to see you back in the future. I will be sure to review this message with the service staff.

Best Regards

Joseph LaFleur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Cadillac Miami Beach/Oceanfront

Address: 3925 Collins Avenue, Miami Beach, FL 33140 (Formerly Courtyard Miami Beach Oceanfront)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Family Hotel in Miami Beach
#54 Business Hotel in Miami Beach
#56 Romantic Hotel in Miami Beach
#68 On the Beach Hotel in Miami Beach
Price Range: $142 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Cadillac Miami Beach/Oceanfront 3.5*
Number of rooms: 356
Official Description (provided by the hotel):
Experience stylish art deco designs and accommodations at Courtyard by Marriott Cadillac Miami Beach/Oceanfront. Our Miami Beach hotel's location near the boardwalk is a refreshing destination for your Florida getaway. Nestle into one of our oceanfront hotel's cozy guest rooms or spacious suites and enjoy free Wi-Fi. The recently built Ocean Tower features upgraded rooms with balconies for exceptional views of Miami Beach. The Cadillac Tower is a Miami Beach landmark and offers a variety of rooms with City or Ocean views. Boasting a Collins Avenue address near the heart of South Beach, our hotel puts guests near world-famous shopping, entertainment and attractions, with the Miami Beach Convention Center just a short distance away. There's plenty of local attractions to explore - from the Art Deco Museum to the Miami Zoo. Break away from business as usual for your next meeting or social event, in our flexible indoor and outdoor function spaces and onsite restaurants. Come stay at Courtyard by Marriott Cadillac Miami Beach/Oceanfront. ... more   less 
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Also Known As:
Courtyard Miami Beach Oceanfront Hotel Miami Beach
Miami Beach Marriott
Miami Beach Courtyard

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