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“CONSTRUCTION!”

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Courtyard Cadillac Miami Beach/Oceanfront
Ranked #81 of 207 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersBronze level
Saint Louis, Missouri
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“CONSTRUCTION!”
2 of 5 bubbles Reviewed June 25, 2012

Very loud demo and pile drivers as we sit by the pool right now. It will be under construction for months. Nice pool and beach. Not close to so beach hot spots.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zamdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, June 27, 2012
Dear Zamdog,

I apologize for the noise you are experiencing at the hotel. We are attempting to control the amount of noise and alleviate any possible disruption. The construction is currently in a phase where we are dismantling the old structure in order to erect the new oceanfront tower. I am available at any time to talk about this (if you are still at the hotel). As always I appreciate you choosing this property and want you to return.

Thank You,

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,202 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (445)
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English first
United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 23, 2012

Vacation Conditions: This was a family trip with two young teenagers. We found out the week prior to going that we had booked the hotel during Urban Beach Week. The hotel manager sent out an email that warned us that this hotel was private property and damage was unacceptable and we would be evicted after two noise complaints or damage to the property. I've never received anything like this before after a little Internet work, found out that every single Memorial Day in Miami Beach is Urban Beach Week. We were using this hotel as a base for a couple of days prior to taking a cruise.

Hotel: If you are looking for a mega resort, this is not it, go down the street to the Hilton. This hotel is a first class (for a Courtyard) hotel that provides exceptional service and has premium grounds and rooms. The front staff were excellent. The pool staff went well beyond anything that I have experienced on vacation. I didn't catch their names but there was a young lady and gentleman who worked extremely hard ensuring that guests needs at the pool were met fully. They should both get raises. The pool was small but fit the needs of this hotel very well and was very nice. There is one hot tub. One thing that I though was very nice was that Carrabbas served as the hotel on site catering service and bar. This was much better than the normal hotel attempting to also be a restaurant experience. Carrabbas made breakfast, lunch and dinner and did the pool side service. This was very nice. The hotel was on the boardwalk and beach.

Urban Beach Week experience: This hotel is on 39th street. Urban Beach week occurs between 5th and 15th street. If you are going to Urban Beach week in the future, this is not your hotel. It is a long, hot walk down to 15th street. The hotel had staffed a Miami Beach police officer at the front door permanently during the weekend. The hotel did not seem to be aggressive with the party crowd but there was an undertone that crap would not be tolerated and would be handled quickly. It was a quiet experience and I believe this hotel is designed for a nice quiet vacation up from South Beach but in walking proximity if that is what you are looking for. I would not hesitate visiting this hotel again regardless of what festival is occurring at the time.

The hotel downside: It is expensive. The hotel is somewhat expensive. The area is somewhat expensive. The food is pretty expensive. The parking is truly expensive.

The upside: a fabulous boutique hotel with great service and people, good food and a truly beautiful beach. Thank you Marriott.

Room Tip: Pay for the beach room upgrade with balcony. It is worth it.
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed June 21, 2012

We planned this stop so that we could have a couple of days at the beach and be within a commute of the new Marlins Stadium. We had tickets for the Tampa Bay Rays and the Miami Marlins. The hotel is under construction and will be for another year. They told us this was disclosed on their web site. If it was, I missed it. At any rate, that was the only problem. The rooms were very nice (except for the view of the construction area). We had a balcony with an ocean view (beyond the construction). Service was good within in the hotel, but no beach service because they were short handed. Carrabas is within the hotel and has pretty good food. They also provide a breakfast buffet in the mornings (for a fee). The second day it rained so we chose to stay close to the pool. Pool service was very prompt. Valet parking is required (with a fee). It took about 20 minutes to have the car brought around from a parking lot 2 blocks away. On the day of the baseball game our car was brought around with a flat tire. You park at your own risk, even though you pay a pretty hefty fee. They sent us to a station 2 blocks away to get air telling us they could fix our tire. This station could only provide air.. The tire had a large hole in the side wall so it would not hold air. My husband put the spare on and we went looking for a tire store to buy a new spare. Long story short, we found a tire store and purchased a new tire. The hotel was not helpful at all with this problem. Did I mention that we did all of this in a tropical storm ! And we made it to the game on time. Their new stadium is beautiful. Our Rays won! Will we stay again, not likely.

Room Tip: Take the city view. The construction noise will be less.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julyernie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, June 23, 2012
Dear julyernie,

I apologize that we could not assist in providing a fix for your tire; we take pride in assisting all of our guests so we will use your comment as a training tool moving forward. I would like to thank you for staying with us and hope you give us a second chance especially after our beautiful historic property is completed in building its newest addition.

Sincerely,

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed June 21, 2012

Rooms are clean but I found them to be very out dated for a Marriott on Miami Beach, they definitely need a make over and the layout is a bit confusing but that's all the bad things I have to say about this hotel. Staff is awesome, extremely helpful and on top of your needs. My oceanfront room didn't have a balcony so they upgraded me to a suite at no charge and had a great view as well with balcony. Food was great at the Tiki bar or restaurant and the beach is right at the end of the boardwalk.

Nothing bad to say other than remodel, remodel, remodel...you're hotel will be sold out if you do. There is some construction going on next store to the hotel you can see in the pictures but doesn't seem to bother anything.

Room Tip: Make sure you "ask" for a balcony...
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jbellon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, June 23, 2012
Dear jbellon,

Thank You very much for staying with us, I appreciate your comments and will share them with the team. We are in the midst of transforming our property with the addition of a new oceanfront tower, new lobby, and new exterior common areas. We hope to see you back soon in Miami Beach.

Sincerely,

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, NY
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed June 20, 2012

I stayed at this hotel for two nights while attending a conference in Miami. The rooms need to be renovated. The lobby is fine. I did not have any meals or breakfast there, I only used the hotel for sleep. The wifi is on the slow side but the room is alright. The staff was very courteous and professional.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brkln71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, June 23, 2012
Dear brkln71,

Thank You for staying with us during your business meetings. We just upgraded our wifi capability and are excited about its benefits. I apologize for the inconvenience. We hope to see you back on your next visit to Miami Beach.

Sincerely,

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
2 reviews
2 of 5 bubbles Reviewed June 16, 2012

There where major renovations at this hotel when we stayed here on 19th May for a few days. Where breakfast was normally served had been demolished and we had to eat breakfast in Carrabbas. Not nice! there was always a bad smell and floor was sticky, it was also dark and dingy. Staff at breakfast area also did not look clean even early in the morning. The construction work was being carried out right next to the pool, so was very loud, although screened off it was not the best. Moving on to the rooms, not as clean as I would expect from a marriott. The windows where so dirty you could not see out. Very far from most of the attractions so would not stay there again.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annie16684
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, June 18, 2012
Dear Annie16684,

I apologize for the noise caused by construction during your visit;
we are very excited about the prospects of adding a brand new 93 room oceanfront tower and want each guest to enjoy their stay in Miami Beach. I will also follow-up with the breakfast team to ensure we have a great experience for each and every guest. Lastly, I want to apologize if the cleanliness of the windows were not up to standard, we use a cleaning schedule for our exterior windows and value this type of feedback as we strive to improve performance each day.

Thank You for your feedback and we hope to see you back in Miami Beach.

Joseph LaFleur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 15, 2012 via mobile

Staff was above average, and room was small but impeccable. Balcony overlooking pool was relaxing and fun. Beach was very nice very clear water. Beach patrons appeared to be Midwestern such as ourselves, no super models here! The Carrabba's Restraunt was excellent. Mid range priced, $30/ meal. Service great. Construction on motel ongoing, was awaken by crane truck pile driving within 30' of pool. Windows very well insulated so was not overwhelming disturbance if inside.$30 parking each day was unexpected, no close eateries or shopping other than Carrabbas

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank crcwd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Cadillac Miami Beach/Oceanfront

Property: Courtyard Cadillac Miami Beach/Oceanfront
Address: 3925 Collins Avenue, Miami Beach, FL 33140-3711 (Formerly Courtyard Miami Beach Oceanfront)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Family Hotel in Miami Beach
#54 Business Hotel in Miami Beach
#56 Romantic Hotel in Miami Beach
#63 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Cadillac Miami Beach/Oceanfront 3.5*
Number of rooms: 356
Official Description (provided by the hotel):
Experience stylish art deco designs and accommodations at the Courtyard Cadillac Miami Beach/Oceanfront. Our hotel's location near the boardwalk, is a refreshing destination for your Florida getaway. Nestle into one of our oceanfront hotel's cozy guest rooms or spacious suites and enjoy free Wi-Fi. The recently built Ocean Tower features upgraded rooms with balconies for exceptional views of Miami Beach. The Cadillac Tower is a Miami Beach landmark and offers a variety of rooms with City or Ocean views. Boasting a Collins Avenue address near the heart of South Beach, our hotel puts guests near world-famous shopping, entertainment and attractions, with the Miami Beach Convention Center just a short distance away. There's plenty of local attractions to explore - from the Art Deco Museum to the Miami Zoo. Break away from business as usual for your next meeting or social event, in our flexible indoor and outdoor function spaces and onsite restaurants. Come stay at the Courtyard Cadillac Miami Beach/Oceanfront. ... more   less 
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Also Known As:
Courtyard Miami Beach Oceanfront Hotel Miami Beach
Miami Beach Marriott
Miami Beach Courtyard

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