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“Excellent Value, Perfect Location!” 5 of 5 bubbles
Review of Hotel Astor

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Hotel Astor
Ranked #69 of 206 Hotels in Miami Beach
Brussels, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Value, Perfect Location!”
5 of 5 bubbles Reviewed November 3, 2012

We stayed at the Astor for the third time when visiting South Beach.

The staff is simply excellent, really helpful and friendly! George and Andres, at the front desk, made our stay even better!

Rooms are really clean and spacious, and the beds are really comfortable (and huge, too!). The hotel even provides free shuttle to MIA Airport.

Location is excellent, you can walk to the beach and top spots on South Beach, and the hotel provides you with towels and beach chairs.

Wifi is free, sometimes difficult to catch, but works perfectly in the Lobby. We experienced some difficulties with hot water during the stay, but the staff was really efficient dealing with it.

Would we stay here again? Of course, really looking forward to it!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 4eyesBXL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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932 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (121)
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English first
Toronto
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed October 10, 2012

This was the second time I stayed in this hotel, and again the staff were extremely friendly and helpful, and the rooms were amazing. However, the day before I was leaving a bottle of expensive perfume that I purchased, went missing from my room. Nothing was done about it because, "the staff had been there for so long that, accusing any of them would be insulting."
I was very disappointed, as it became clear that I was not going to stay with them again.
It is unfortunate, but they failed me on the only customer service that counted.

  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank jamerrig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lta791, Manager at Hotel Astor, responded to this review, October 11, 2012
Dear Guest, Thank you for your recent stay with us. I was pleased to read so many positive aspects about your visit at the Astor hotel and honestly i regret that we were not able to assist you properly on resolving the lost perfume issue . The staff At the Astor take the Guests and our service very seriously. Our goal is to make happy every single guest but sometimes is very difficult to satisfy every single person. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 8, 2012

I was in Miami Beach for 2 days only, and my stay in Hotel Astor i can consider very good
The hotel is clean, the rooms are comfortable and the bathroom good also.
The elevator is very old, but I don't think it's a big issue.
The only point that was very bad was the wifi internet in the room. I could not use, only in the main reception.
THe very good point about the hotel was the staff, specifically the guy called Andres. He was so solicitous and could help me and my girlfriend since our checkin until our checkout. He gave us some recommendations for our trip, helped a lot with our luggage and was very fair when we complained about the wifi internet.
The location of the hotel was also very good, and the vallet service not so expensive (28 dollars a day).
The rate was good considering all the points above.
I definetelly recommend the Hotel Astor if you want to go to Miami Beach.

  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Joaomoretto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lta791, Manager at Hotel Astor, responded to this review, October 9, 2012
Thanks for taking the time to review the Astor Hotel . We are glad to read your comments on your recent stay at the Astor Hotel . We were delighted to read that you enjoyed your stay and you liked hotel location and service. The hotel staff special Andres is very happy to hear such a positive feedback. Looking forward to see you again during your future trips to South Beach.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 27, 2012

I have stayed at a few of the hotels on the Art-Deco tour of Miami Beach and this one is head and shoulders above the rest. Updated rooms, top-flight amenities, solicitous staff all combined for a comfortable and enjoyable refuge in the middle of the beach area. We walked to Lincoln Road and the beach strip. Luigi, the manager attended to all our requests, to include a wealth of knowledge about the local area and activities.

Room Tip: Big rooms and a quiet refuge in the middle of Miami Beach.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lta791, Manager at Hotel Astor, responded to this review, October 4, 2012
Dear Mike,Thank you for your feedback on your recent visit to Astor hotel in South Beach. We do appreciate your comments about the hotel and location . Looking forward to see you again during your future trips in South Beach.Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 27, 2012

My husband and I were pleased staying in the hotel. The service was excellent and the staffs are very nice. They provided guidance for us to check local activities. We stayed at the suite room (we are newly weds). First time get-in, it is clean and spacious. We had a great time enjoyed our times. Can't wait to come back when the weather is better. Got a lot of raining in Sept. Thanks for the beautiful hotel, we had good time enjoying our relaxing time inside.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TinaMikee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lta791, Manager at Hotel Astor, responded to this review, October 4, 2012
Dear Guest. we do appreciate your positive feedback and we are happy to hear that you liked the service and the accommodations. We are constantly working hard to improve the quality of the hotel and the service. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
168 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

I've stayed in Miami a few times, twice in Miami beach and this is the best Miami hotel I've stayed in outside of the big chains such as Marriott. Was here for at least a week and it's a great location, convenient for most attractions in the South Beach area. It's a short walk to the beach and there are plenty of eating places around. Had simple buffet breakfast here each day. Nothing spectacular but if you just want something to stave off the hunger until lunch then it does the job. Bedroom was clean and fresh and thought the bathroom was great. Would stay here again.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Adrian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lta791, Manager at Hotel Astor, responded to this review, October 4, 2012
Dear Adrian, We are glad to hear that you enjoyed the time at the Astor Hotel. Thanks for this wonderful review looking forward to meet you during your future stay. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdare, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed August 20, 2012

We stayed here for two nights after travelling down from Miami. My son, aged eight years was very impressed with the huge size of the room and bathroom. It was cleaned every day and fresh towels left. Could also have beach chairs and towels if you wanted to go to,the beach which was two blocks away. Excellent location for Ocean Drive and all the clubs and restaurants. The front desk receptionist was very helpful and the maid was very eager to get into the room each morning. Breakfast was offered to us, complimentary,coffee and Danish but we never took it up. Wi fi in the rooms and one computer downstairs in the lobby. The air conditioner was very good and fairly quiet. All,in all good value for money in such an expensive location.(we took advantage of the valet option for the car, as it was less hassle then parking on the street with a meter or in the parking lot.)

Room Tip: Ask for the top floor, as you can hear the people walking in the room above, the only negative!
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Starlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lta791, Manager at Hotel Astor, responded to this review, August 24, 2012
Dear Starlene, Thanks for taking the time to review the Astor Hotel . We are glad to read your comments on your recent stay at the Astor Hotel . We were delighted to read that you enjoyed your stay and you liked hotel location and service. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Astor

Property: Hotel Astor
Address: 956 Washington Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Best Value Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Astor 3.5*
Number of rooms: 42
Official Description (provided by the hotel):
A Classic Art deco True Boutique Hotel located in the heart of Miami beach. Original 1936 Vitrolite panels light the entrance to this Art Deco jewel in the heart of South Beach. Famous and well known by the locals the Hotel Astor has been part of the community from the beginning and is also home to the Astor Social Club. The 42-room hotel has been completely redecorated in March 2016 gbringing back the glamorous Miami Beach days of the 40's and 50's. Classic deco features mixed in with modern features colors and design. More simple but with a true soul unlike its flashier competitors. The expansive lobby has a terrazzo floor and dramatic lighting reminiscent of Hollywood glamour. The average size rooms 325SQFT and all the amenities and services of what is expected from a deluxe hotel. Ensuite bathrooms, laptop size room safes , mini are top of the range linen and towels etc etc The Astor Social Club is a speakeasy style bar with live entertainment very populars with the locals and visitors alike. The Terrace bar is another meeting point for the hotel. The location of the hotel is second to none , 2 blocks from the beach surrounded by shops , restaurants and miami beach famous nightclubs. ... more   less 
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Also Known As:
Astor Hotel Miami Beach
Astor Miami Beach

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