This was the second time I stayed in this hotel, and again the staff were extremely friendly and helpful, and the rooms were amazing. However, the day before I was leaving a bottle of expensive perfume that I purchased, went missing from my room. Nothing was done about it because, "the staff had been there for so long that, accusing any of them would be insulting."
I was very disappointed, as it became clear that I was not going to stay with them again.
It is unfortunate, but they failed me on the only customer service that counted.
- Official Description (provided by the hotel):
- A Classic Art deco True Boutique Hotel located in the heart of Miami beach. Original 1936 Vitrolite panels light the entrance to this Art Deco jewel in the heart of South Beach. Famous and well known by the locals the Hotel Astor has been part of the community from the beginning and is also home to the Astor Social Club. The 42-room hotel has been completely redecorated in March 2016 bringing back the glamorous Miami Beach days of the 40's and 50's. Classic deco features mixed in with modern features colors and design. More simple but with a true soul unlike its flashier competitors. The expansive lobby has a terrazzo floor and dramatic lighting reminiscent of Hollywood glamour. The average size rooms 325SQFT and all the amenities and services of what is expected from a deluxe hotel. Ensuite bathrooms, laptop size room safes , minibar, top of the range linen and towels. The Terrace bar is another meeting point for the hotel. The location of the hotel is second to none , 2 blocks from the beach surrounded by shops , restaurants and miami beach famous nightclubs. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Travelocity, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hotel Astor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Astor Hotel Miami Beach
- Astor Miami Beach