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“Not quite what we expected”

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Found Places Clifton Hotel South Beach
Ranked #155 of 212 Hotels in Miami Beach
GreenLeadersPlatinum level
Reviewed December 19, 2013

I promise you don't want to stay here. The rooms are small with poor lighting. The bed is a boxspring on the floor. The lobby is small, the bathroom is small. We checked out and stayed at another hotel. The photos on the website are enhanced. Don't fall for it.

Now the location is good. Two blocks from the beach and close to Lincoln Road but that's about it. Oh they also say they are the only ecco friendly hotel. That's a plus if you care. These rooms should be $89 a night and even then I'm being generous.

There's also road construction going on right in front of the hotel. The staff says it's been going on for awhile.

  • Stayed: December 2013, traveled with friends
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1  Thank L T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 - 32 of 299 reviews

Reviewed December 8, 2013 via mobile

We used hotel points to stay here. We were not impressed. It's trying to be cool hotel but doesn't quite achieve it. The rooms were poorly lit, beds were low platforms with hard mattresses, the led strip lights were exposed so lights shone in our faces- plus it had exposed metal conduit with drywall showing. Curtains had limited function. The ac was super loud but it drowned out the early morning dumpster noise. The ceiling fans were overly complicated with special buttons and the motion sensor turned the light on in the middle of the night. The tv had a poor signal- especially when my husband was trying to watch a football game- had to leave to go to a bar to finish the game. Staff was courteous but did not seem genuine in helping you.

Stayed: December 2013, traveled as a couple
2  Thank Hummingbirdgirlll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Manager at Found Places Clifton Hotel South Beach, responded to this reviewResponded December 13, 2013

Hummingbirdgirlll,

Thank you for your recent review. I'm sorry to hear that our property was not a good fit for you and your husband's recent visit to Miami Beach. The Asian inspired decor and minimalist design of our rooms are quite often what we're complimented on most. I would like to have had the opportunity to address your concerns during your stay, however I do appreciate the time you've taken to share your opinion.

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Reviewed November 21, 2013

The location was great! It was a very fun trip and near everything except the stadium. There are great nearby restaurants and clubs. The staff is very nice and friendly. It was also very peaceful to sit outside and watch cars go by and yell Roll Tide or Go Irish. It was great experience and I'd love to go back.

Also it is very cool how the beds are basically on the ground I've never experienced anything like that.

  • Stayed: January 2013, traveled with family
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Thank jmgriffin9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Manager at Found Places Clifton Hotel South Beach, responded to this reviewResponded November 22, 2013

jmgriffin9,

Thank you so much for your 5 star review! I'm so happy to hear that we were able to meet or exceed your expectations so completely. We are proud to be your destination of choice here in Miami Beach and are looking forward to your return trip.

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Reviewed November 19, 2013

Green Hotel, everything is solar energy, Eco friendly so don't expect it to be bright and cheery, I could not see my face in the mirror to shave in the bathroom, the sink in the bathroom is so small that I did not have room to place my bag with my personal hygienic belongings. Our room was very noisy from the sound of our air conditioning, the hallway and the next door rooms. the TV is not easy to get it to work because of the solar system you have to wait for it to warm up for about 3 minutes, complicated when you don't know. Rooms are clean and OK for the price. after we complained about the noise and the size of the room we were given a larger room for the same price, and it was better, but the bathroom was the same, very tiny 5 X 4 and the bedroom is approximately 11 X 10 OK for one bed, too small for two beds,and there is no bed, only a box spring on the floor and the mattress. Overall for the price in the area, its OK. I do not want to discourage anybody from staying in this Hotel, just want to give more info.

  • Stayed: November 2013, traveled with friends
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1  Thank Luistr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Manager at Found Places Clifton Hotel South Beach, responded to this reviewResponded November 22, 2013

Luistr,

Thank you for your recent review and for taking notice of all of our eco-friendly features. As a LEED certified property and a member of GreenLeaders at the Platinum level we are committed to doing everything possible to operate at the highest level of sustainability. I'm sorry to hear that you were inconvenienced in any way by other guests in the hotel but am happy to hear our staff was able to offer you a free upgrade in consideration.

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Reviewed November 17, 2013 via mobile

Definitely not a four star hotel. Room was a little dirty, window was cracked, curtains were broken and falling down. The bathroom was nice but that was about it. You can also hear pretty clearly through the walls and down the hall from the lobby.

Also the person at the front desk did not make me feel comfortable. He was mumbling a lot of strange things.

Stayed: November 2013, traveled on business
2  Thank Akupec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Manager at Found Places Clifton Hotel South Beach, responded to this reviewResponded November 22, 2013

Akupec,

Thank you for your recent review. I'm sorry to hear that we were not able to meet your expectations and although the Clifton Hotel, South Beach does not claim to be a 4 star property, it is truly our priority to ensure the service you receive from all of our staff is 5 star and I understand that was not your experience.

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Reviewed November 17, 2013

Good quality hotel overall. Fantastic location. Only 2-3 minutes to South beach. Room was very eco friendly. Good Wi-Fi internet connection. Room basic but just what you need if you are only sleeping in the hotel and going to be travelling around during the day. This is one of the best value for money hotels in Miami, especially considering the location on South Beach.

Free breakfast is very basic and starts too late. Think it starts at 8pm. Which is far too late for some travellers. Shower head is very annoying. Water leaks from the bottom of the shower because their are small gaps. Reception staff seem to always be on their phone or laptop watching videos. Not enough attention when someones walking to their desk. Valet parking at the hotel is expensive. There is a parking lot next door with 5-6 floors. They do parking for $20 per day. This is cheap for Miami.

This is overall a good quality hotel, with a fantastic location, and good quality room. Would recommend to friends.

  • Stayed: November 2013, traveled solo
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1  Thank DeepakTailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Manager at Found Places Clifton Hotel South Beach, responded to this reviewResponded November 22, 2013

DeepakTailor,

Thank you for taking the time to submit your recent review. As a Top Contributor, travelers appreciate your opinions and insight. The difficulties you've experience with maintenance issues in the bathroom and breakfast beginning at 8:00 am daily are unfortunate, but the lack of attention you've described from our staff is inexcusable. We look forward to an opportunity to leave a better impression in this regard during your next visit.

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Reviewed November 12, 2013

Room was tiny, bathroom was ok with a good shower, wifi good, two bottles of water good, 12,50 $ resort fee good compared to other hotels. Paper thin walls no good (if you have a hot couple in the room beside, you can imagine how funny it can be...), bed hard like a stone no good, no swimming pool, no exercise room. Location is great, close to Ocean Drive and Lincoln Rd., and not noisy as you think. Overall a decent choice for the price you pay (but South Beach has crazy hotel prices...)

Room Tip: Away from lobby and the street
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  • Stayed: November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Workinp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Manager at Found Places Clifton Hotel South Beach, responded to this reviewResponded November 22, 2013

Workinp,

Thank you for your review! We believe the feedback of each of our guests is imperative to our growth and therefore truly appreciate you taking the time to share your opinions. Due to the property size at the Clifton Hotel we do not have a gym on site however, we have daily guest passes to the David Barton Gym which is considered to be one of the best in Miami Beach. Equally, we offer use of the pools at our sister property only two blocks away for those guests who prefer it over the beach only one block away.

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Additional Information about Found Places Clifton Hotel South Beach

Address: 1343 Collins Ave, Miami Beach, FL 33139-4204
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#104 On the Beach Hotel in Miami Beach
Price Range: $99 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Found Places Clifton Hotel South Beach 2*
Number of rooms: 35
Official Description (provided by the hotel):
We are located in the absolute heart of South Beach! One block from the beach in one direction, and one block from the city's nightlife in the other direction! All rooms have two double beds, perfect for sharing with a friend or loved one. We offer amazing value in the country's hippest location. Parking is readily available in the city lot adjacent to the hotel. Our team is bilingual - Spanish and English. Rental cars and sightseeing tours are available from the concierge and tour desk located in the lobby. We look forward to welcoming you to South Beach. ... more   less 
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Also Known As:
Clifton Hotel Miami Beach

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