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“Nice experience” 4 of 5 stars
Review of Room Mate Waldorf Towers

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Room Mate Waldorf Towers
3.5 of 5 Hotel   |   860 Ocean Drive, Miami Beach, FL 33139   |  
Hotel amenities
Ranked #56 of 206 Hotels in Miami Beach
Certificate of Excellence
MADRID EU
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Nice experience”
4 of 5 stars Reviewed November 29, 2012

Although rooms are pretty small, this brand new hotel deserves a visit. Setting is perfect, in the heart of the Art Deco District and facing the beach, but what makes this place really special is its outstanding staff, particularly Ana who was very helpful, lovely and professional. Thanks for an awesome stay!

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ximimixi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, December 4, 2012
Hello Friend,

Thank you so much for taking the time to complete a review. We are so happy to hear that inspite of the rooms not being large you still enjoyed your stay. I will be sure to tell Ana that you appreciated her hospitality. We hope that the next time you are in Miami you will stop by and visit
your new friends.

Best Regards,
Natalie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

874 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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English first
New York City, New York
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 29, 2012

We've been to South Beach a few times by now, and have gotten used to paying too much for small, somewhat run-down hotels just to be close to the beach. Luckily, this time, we found a real gem. What a fantastic experience! We loved it so much we came back again a week later, and had an even better experience.

Pros:
- Location can't be beat, right on Ocean drive, and walking distance to everywhere
- Service was great - nice, helpful, and fast
- The entire hotel looks almost brand new, with nice decor
- The restaurant right downstairs had good food for incredible deals, $5 breakfasts, $9 lunches, and a great 2-for-1 deal on cocktails (unlike some tourist trap places where it's 2-for-1 but you pay $50+ for each one)

Cons:
- At times we noticed a line at check in/out when there was only one person at reception


Full story:

We got a good rate on a room, and were happy just with the location. When we asked at check in, they offered an upgrade to an ocean view suite for a small fee, and we took it. We absolutely loved the room. Spacious, new, great view of the beach, and a nice bathroom. We knew we were coming back to SoBe the following week, and asked at reception if they have the same room available. After checking with the manager, they agreed to let us book a room for the same fee, and said if they have the suite available we'd get the same offer to upgrade, so we made the booking, and cancelled our other hotel.

The following week we called ahead, and confirmed that the suite was available for us to upgrade. When we arrived, Ana at reception already remembered us from last time. She told us she had some news - the same exact suite was not available. "BUT.... and I need a ta-da-da-da for this... we're giving you the presidential suite instead!". We were indeed happy - this one was even bigger, and apparently we were getting the best room in the house.

Then Ana even went above and beyond, with helping us with some odd requests (we arrived too early to check in, and needed some help organizing for our day that she was happy to assist with).

Feeling happy, we settled in for lunch and cocktails with friends, and had a wonderful rest of the stay. When we later needed some ice in our room, we called reception, and in less than 15 seconds, someone had run up the stairs to grab our bucket and fill it for us.

Overall, our best stay in SoBe so far. We'd be happy to return here, and glad to recommend this place to our friends.

Room Tip: Get the suites - the ocean view and larger rooms make it worth the little extra. Be aware that Ocea...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank itaileibo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, December 4, 2012
Dear Friend,

We want to first of all say THANK YOU for taking the time to review our Hotel. We are so happy to hear that this has been your best stay in South Beach. Comments like these is why myself and my team wake up every morning with dedication and a smile. We love what we do... We hope that you will be coming by to see us again the next time you are in Miami.

Thanks and see you soon,
Your Frirends at Waldorf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 21, 2012

The hotel is just across from Miami Beach in the middle of the Art Deco district. The bed was nice and soft, and our room was further back in the hotel so we didn't hear the partying on Ocean Drive at night. Valet parking is your only option and it was $25 night.

Stayed November 2012, traveled as a couple
Helpful?
1 Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, November 27, 2012
Dear Guests,

We want to give a huge THANK YOU for taking the time to write about your stay with us.
We are so happy that you enjoyed the location of our hotel. The parking of South Beach is challenging and there is not to many options. There is a public garage a couple streets over however you can not enter once you leave, you would have to pay again. However I am really happy to hear everything else was great.

We hope to see you again when you vist Miami from beautiful Houston...

Best Regards,

Natalie and staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid
Level Contributor
124 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed November 21, 2012

Had such an amazing stay here! we arrived at this lovely art deco building earlier than expected but were accomodated anyway, the room was large and spacious, beautifully clean (even under the bed where most hotels fail) and all done in a cool modern look! definitely recently overhauled and I hope it will stand up until I can visit again. The reception area was great and full of life, the reception team were full of smiles and relly helpfull, reminded me of my trip to New Zealand! no breakfast available but no need as it is in a stones thow of some great eateries. And last but not least LOCATION! right on the beach, literally out the front door! These guys have hotels in Madrid but I never thought they were anything special, might have to go and check them out when I get home.

Room Tip: Ocean view rooms are the best but also more expensive. As we were going to see the ocean all day eve...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TraveladdictMadrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, November 27, 2012
Dear Friend,

We want to give a huge Thank You for taking the time to tell us about your amazing stay with us.
We are so happy that you found the room spotless, our housekeeping department takes great pride in what they do. You should really checkout the other Roommate Hotels as they are amazing as well. We are opening more locations in 2013 so keep an eye open.

Thanks
Natalie and Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campinas, SP
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed November 15, 2012

The hotel is cute and really well decorated. Our bed was great and the service is very friendly. It's good located too, as it's just in the middle of Ocean Drive. If you want to stay in a historic Art Deco building, you may like to stay there.

But, it's very noisy (believe me), mainly in the weekends, when some drunk people hang out and yell in the corridors. If you want a hotel to relax, there's not the place. If you need park your car, you'll also have problems from thursdays 'till sundays, unless you pay $25 per night for a third valet service.

I'd recommend for young people who want to stay in the middle of the crowd, but I, personally, wouldn't stay there again.

Room Tip: Ask for a quieter room. All of them should be noisy, but some of them should be worst.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank janabevilacqua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, November 27, 2012
Dear Valued Guest,

We want to take a moment and say Thank You for taking the time to write about your stay with us at Roommate Waldorf. We are so happy that you found the decor of the rooms nice and that the staff was great. I am sorry to hear that there was to much noise during your stay. We are working on changing the windows in the rooms to better instalate the sound from Ocean Drive.

We do hope that you come and visit us again...

Best Regards,
Natalie and Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Hessen, Germany
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 12, 2012

I've found this very cute hotel randomly and fall directly in love.
The Hotel located directly at the famous Ocean Drive is furnished very classy and the rooms and the foyer were renovated very nice. So it fits perfectly into the Art Deco environment of South Beach. Even though that I was there for _only_ one night it was my best hotel experiance I've ever had.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Markus W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, November 27, 2012
Dear Friend,

We are delighted to hear that you had such an amaaing stay with us here at Roommate. Comments like this is why we have passion it what we do everyday. We hope that you return again soom. Again a Huge Thank You...

Hugs,
Natalie and Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed November 8, 2012

We arrived around 10am and booked a junior suite. It wasn't ready on arrival, so we had breakfast (not at the hotel) and came back in a few hours and it was ready. We were on the top floor (level 3) and had the corner room. Good views of the beach.

The room was large with free wifi. I think it may also be used as an accessible room, judging by the railings in the bathroom. The bed was lumpy and lopsided. Husband was sleeping lower than I was, kind of odd, so we just kept to our own sides. Lol. At night we could hear music thumping from across the road - there were also earplugs on the bedside to help you with that problem.

I'm not sure if I enjoyed staying in South Beach, the strip is full of expensive restaurants, with annoying waitresses trying to get you in. It was better to walk on the other side of the road and then you get to see the Art Deco buildings. Don't get sucked in by those huge cocktails, they say it's happy hour and it ends up being $50!

I wouldn't stay in this area again however this hotel was good for our first visit.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank island085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, November 16, 2012
Dear guests,

Thank you for your very kind review. We appreciate you taking the time to do this. I am delighted you enjoyed your stay at the Room Mate Waldorf Hotel and that you found the hotel was very comfortable and modern. We are currently changing most of the mattress in our rooms, I am terrible sorry that you slept uncomfortable.

I am very pleased to hear that our team was helpful. It is always our aim to make our guests feel like they are in a home away from home.

I do hope we will have the pleasure of welcoming you back to Room Mate Waldorf Towers on a future visit.

Best regards,
Lazaro Flores
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Room Mate Waldorf Towers

Property: Room Mate Waldorf Towers
Address: 860 Ocean Drive, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#25 Business Hotel in Miami Beach
#39 Family Hotel in Miami Beach
#40 Romantic Hotel in Miami Beach
#44 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Room Mate Waldorf Towers 3.5*
Number of rooms: 44
Official Description (provided by the hotel):
Room Mate Waldorf Towers is a historic property that has been recently renovated achieving the green building design certificate, situated next to the beach that offers a perfect balance between a historic building and a modern hotel. The hotel is ideally located in South Beach, within walking distance of trendy shops, nightclubs and restaurants. ... more   less 
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Also Known As:
Room Mate Waldorf Towers Hotel Miami Beach
Roo Mate Waldorf Miami Beach
Roo Mate Waldorf Hotel

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