We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fab”
Review of Chesterfield Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Chesterfield Hotel
Ranked #72 of 210 Hotels in Miami Beach
Reviewed November 23, 2013 via mobile

Stayed overnight in a huge suite room. It was lovely. The decor is just my style. The free bar (7pm til 8pm) was a very pleasant surprise and myself and 8 others made the most of it. I wasnt keen on the $100 deposit (but maybe that's the done thing in Miami?). The location is superb and is right by the beach and all the shops. Felt very safe as security are on site at all times. Would love to return some day - perhaps I might ;-)

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Yv0nne22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this reviewResponded December 1, 2013

Good Afternoon YvOonne22,

There is nothing that we love to see more then a wonderful 5 star review!! Thank you for taking your time to share it with us, and all of our future guests! I am extremely glad to read that you had such a "Fab" time with us! :) It seems like you enjoyed it all! From the suites itself, to the decor that we have, the complimentary cocktail hour from 7-8pm, and location. The majority of hotels take a hold for incidentals and we do release this the moment that you check out from the hotel. We hope to have you stay with us again soon!

Katrine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (3,278)
There are newer reviews for Chesterfield Hotel
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,951 - 1,957 of 3,278 reviews

Reviewed November 21, 2013

Great location. Cute rooms stocked with mini bar items. Lobby bar was fun. We ordered sushi rolls from the lobby bar and they were delish! Free drinks from 7-8pm! Great shopping and cool restaurants very close by.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank flipflopsandthongs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this reviewResponded November 22, 2013

Hello flipflopsandthongs,

Thank you for sharing your wonderful 5 star feedback with us, and all of our future guests! We are very glad to read that you had a great time with us and that you were content with the room that you booked! I see that you ordered Sushi to the bar and were able to take advantage of the complimentary cocktail hour from 7-8PM! :) Please come back for another memorable time with us! We would love to have you!

Katrine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2013

It was a great weekend. My brother and I stayed in this hotel and it was a grea time. Great location, great people and clean. Alex (front desk) on the lobby was attentive and friendly. Jose (the cuba guy) also, he was very friendly with us and very helpful. This is very important for me, the people who service us. Defitnately I want to stay again at this hotel.

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Carlos A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this reviewResponded November 21, 2013

Hello there Carlos A,

There is absolutely nothing that we love to see more then a 5 STAR REVIEW!!!!!!!!!! :) :) Thank you so much for taking your time to share it with us, and all of our future guests! We are very glad to read that you had such a great time this past weekend with us! The location of our property is in the heart of South Beach just blocks away from all the action that takes place here. I will definitely make sure to let Alex and Jose know of your kind praise! They are great assets to our team and all of our guests absolutely love them! Please come back soon for another memorable time!

Katrine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

Location: fantastic. Right on South Beach and walking distance to most restaurants in the area. 2min walking distance to the beach.

Hotel: nice boutique hotel for the young to mid-age crowd. AC was a bit loud in the room but we slept great anyway. Tasteful decoration.

Service: ranging from ok to really bad. Check-in took almost an hour and I had to convince the guy at check-in that I booked 2 rooms, not 1. He tried to convince me that the price was for 1 room which would have been ridiculous. Then he was chatting and servicing other guests at the same time. We had to remind him multiple times to finally get the check-in done. At check-out the same guy tried to put another $50 on my bill and I had to again produce evidence from my venere booking confirmation that all taxes and resort fees were actually included.

All in all: please train you service personnel. Otherwise, really charming hotel at a great location.

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank saintpanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this reviewResponded November 20, 2013

Hello saintpanda,

Thank you for sharing your feedback regarding your recent experience with us! I see that you were content with the location of our property. We are located in the heart of South Beach just blocks away from all of the action! I apologize about the negative experience that you received from our front desk agent. I am sure that there was an error with your booking that you made through Venere. Perhaps there was only 1 room put in when you had really booked 2. Unfortunately when booking with Venere 13% City tax and a $15 resort fee is not included in their final price, and it clearly states that on their site (It does not include City Tax of 13%, Resort Fee of USD 15 per accommodation per night. You'll pay City Tax, Resort Fee, directly at the hotel in local currency (USD). ) I apologize that you were not aware of this when placing your reservation with them.

Katrine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2013

I spent great time in this hotel, i had 1 night, but i can say it was very comfortable room with big terrace on the roof and jacuzzi. There is bar and sushi restaurant on first floor, hotel with very solicitous staffs, price was amazing for my room, special gratitude i want to say Ray, Roberto and Daniel Estevez(front Desk).

  • Stayed: November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Aliluyla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this reviewResponded November 16, 2013

Good Evening Aliluyla,

There is nothing that we love to see more then amazing 5 STAR FEEDBACK!!!!!!!!!!!! We are very glad to read that you had such a great time with us, but you were only with us for 1 night. We hope that when you return to visit Miami your stay with us will definitely be longer! We would love to have you again! I will definitely make sure to inform Ray, Roberto and Daniel about your wonderful praise!

Katrine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2013 via mobile

Thanks Chesterfield for giving me the worst experience in Miami Beach.

You should give better support for guests stolen in your dependence.

My feeling is that guests are not in safe staying in this Hotel.

I would not recomend for anyone because since nothing happens they will be ok, little bit rudge, but if somente just need anything the will not support.

The hotel is ok, far away from a good hotel. The staff is not prepared well.


Stayed: November 2013, traveled solo
Thank Guga W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this reviewResponded November 16, 2013

Hello there Guga W,

We value all of our guests feedback and would like to thank you for sharing yours with us! I am extremely sorry to read that you stay with us was less then enjoyable! I wish that you could have been more specific in stating what went wrong with your stay, so that we could have addressed your issue more accordingly. Every guest should feel safe to stay with us. We have security at all hours of the day/night that walk the grounds of the hotel, as well as the hallways of each floor to make sure that all is safe and sound. We also have security cameras all along the premises for your safety as well.

Katrine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2013

Sooooo....the location of this place is ideal, right in the heart of south beach. Walked in and the lobby was draped in black chandeliers and curtains (it was noon) ...definitely a party hotel that caters to that clientele. Room was a bit small and bathroom was a bit smaller. If you are looking for luxury this is not the place for you. If you want the Miami scene close to the action at a decent price than this is a good spot ....beware bathroom floor was slippery even when dry

Room Tip: Avoid the room on the first floor behind the bar you will never sleep
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anj1028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this reviewResponded November 14, 2013

Hello there Anj1028,

Thank you for sharing your feedback with us, and all of our future guests! The location of our property is in the heart of South Beach just blocks away from the beach and all the hottest spots here. We are indeed a boutique hotel therefore our rooms/bathrooms are a bit smaller then your average hotel. We do offer larger rooms for those guests who need more space. Perhaps the room that you booked was one of our smaller ones.

Katrine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Miami Beach hotels
Catalina Hotel & Beach Club
#91 of 210 in Miami Beach
4,684 reviews
City Center
Riviera Hotel & Suites South Beach
Hotel Croydon
#47 of 210 in Miami Beach
1,935 reviews
Show Prices
Show Prices
Show Prices
Hilton Cabana Miami Beach
#89 of 210 in Miami Beach
2,276 reviews
Whitelaw Hotel
#68 of 210 in Miami Beach
1,534 reviews
Hotel Shelley
#80 of 210 in Miami Beach
1,555 reviews
Show Prices
Show Prices
Show Prices

Been to Chesterfield Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chesterfield Hotel

Address: 855 Collins Avenue, Miami Beach, FL 33139-5807
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#55 Family Hotel in Miami Beach
Price Range: $84 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chesterfield Hotel 3*
Number of rooms: 92
Official Description (provided by the hotel):
The Chesterfield Hotel & Suites is located on Collins Avenue at the center of South Beach's Art Deco District. By merging the former Lily, Leon and the Chesterfield Hotel, the combined 90-room hotel now offers a wide range of room types and services. Want to lounge outdoors and enjoy a drink? Grab a cocktail at either of the hotel's two bars. Want to chill in an intimate alcove? Relax at the discreet and cozy outdoor lounge - a great vantage point to spy on hipsters walking by. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Cancelon, TripOnline SA, Hotwire, HotelsforEveryone, Evoline ltd, getaroom.com and HotelQuickly so you can book your Chesterfield Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chesterfield Hotel Miami Beach
Chesterfield Miami Beach

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing