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“Good hotel” 4 of 5 stars
Review of Holiday Inn Miami Beach

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Holiday Inn Miami Beach
Ranked #118 of 206 Hotels in Miami Beach
media, pa
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good hotel”
4 of 5 stars Reviewed August 12, 2013

This hotel is in a great location on Miami Beach and only 15 min. to downtown South Beach. In general everything was fine. I do think they nickle & dime you. To use the business center computer was $1 for 4 min. which I thought was ridiculous and we were waiting for someone to arrive to have breakfast at their buffet & they wanted to charge us extra for having a cup of coffee while we waited. You are more or less forced to have meals at the hotel if you do not want to travel by car somewhere else because there is nothing else close by. the staff was pleasant and the rooms were clean. all in all I would stay there again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank thealinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,720 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (215)
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English first
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 12, 2013

Overall this hotel was really quite nice, although the bathrooms were a little run down, but the rest of the room and hotel was quite good. Little bit further down than the main action near collins and lincoln blvd, quite a walk, but only a cheap cab ride

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ShutTheFrontDoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 1, 2013

These hotel is a 3 star but we knew that from the start so we did not expect more . Two years ago we stayed next door at the Sheraton Four Points which is a step up . Found out that both Hotels are owned by the same person ... this is important to know and I'll let you figure out why ??? .. anyways , Liliana is exceptional at Front Desk but the guys need to smile . I read a few reviews and thet are correct !!! .... the front desk needs to smile . They act as if they could not care less. The pool guy ( some older gentleman ) is great as he takes control of the towels and the chairs . Now the beds .. OMG !!! , the beds are Double and not Queen ... they are small .. we were 2 adults and 2 teenagers and we were falling out the bed . But you do sleep comfortably . The rest of the staff is great and everyone was helpful. ... oh yes , the girl at the Tiki Bar could smile a little more as she seems bored doing what she does . Would I stay there again ...if the Sheraton is available I would book the Sheraton . If not I would gladly stay at the Holiday Inn Miami Beach . Thank you !

Room Tip: use the Bus service to go to Southbeach .
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Ser64Dan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Miami Beach, responded to this review, August 17, 2013
Dear Ser64Dan,

Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. Your willingness to spare some of your time to relay your comments is genuinely appreciated. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not fully satisfied with the beds you received during your stay. Please be assured that all comments are acted upon and used to improve the products and service we provide to our guests.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 23, 2013

This was my second visit to the Holiday Inn Oceanfront. I also stayed back in September 2012. My experience was very much the same. Friendly Staff, efficient service.. everything from Valet to the Restaurant. Breakfast servers were very friendly and cheerful. One small hiccup, when our room was cleaned, they didn't leave us any new towels, but a call to the front desk corrected that in less than five minutes. The rooms are a bit dated and look like they are on the verge of needing a renovation, but they are well maintained and functional.

Room Tip: Try to get a beach view. Rooms on the side just stare at the adjacent buildings.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Paolo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 22, 2013 via mobile

Great service and friendly staff at the valet parking. Nice room, but smal beds in a twin room with to adults and two children. Booking.com stated breakfast included, the hotel stated it was only for 2 persons, and we had to pay for our son who is 13 years old. Free breakfast for children under 13 - egg and bacon with no toast, bread - nothing. This is not god!
We were allowed to keep the room until 1pm the day we checked our, wich was nice!

  • Stayed July 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank TER42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toulouse, France
Level Contributor
156 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed July 21, 2013 via mobile

This was my 2nd stay in the hotel. First time was during a business trip during November 2012, this time was family holiday during July . It is amazing how 2nd views can change your opinion. The check in this time was slow.

The hotel is extensively carpeted throughout but the carpets are very dirty, especially around the buffet area in the restaurant.

The complete breakfast is good value at around 18 usd per person, but I was disappointed to see they still offer the "plastic" processed cheese, and have not yet considered to offer the better quality sliced real cheddar.

British travellers should note that if you bring traveller cheques, the front desk will only cash 100usd per day, and even that may be difficult.

Internet is available at no cost, but it is extremely irritating that you need to re-enter the username and password every time you open the iPad , even if it goes into standby mode for short time.

Pool towels (some very old/ smelly) are available at no extra cost, and you may take them to the beach. We found hotel towels lying on the beach at night so we returned them. It is not fair when people do that, as it eventually spoils it for other guests. It is a pity that the hotel does not negotiate a good rate for beach beds and umbrellas, which tend to be about 10 dollars each per day . One entrepreneur on the beach (turn right on boardwalk, then first entrance to the sand , then look right for the yellow white umbrellas) offered a 10 dollar reduction for holiday inn customers when taking 3 beds and an umbrella.

The pool area has a definite lack of sunshades. There are about 40 poolside beds, and only 6 sun umbrellas. The 5 tables and Chairs each had an umbrella.

We found the restaurant staff and bar staff to be great fun and so friendly. Unfortunately I can't say the same for the check in desk staff , as they gave me the impression that they didn't care.

I would still use this hotel for business purposes, as the location is great, but doubt I would come back for a vacation.

Stayed July 2013, traveled with family
Helpful?
1 Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Miami Beach, responded to this review, August 6, 2013
Dear Simon P,

Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually. Rest assured that your comments will be reviewed by our team and take actions accordingly.

Once again, thank you for staying with us and providing us a candid feedback.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 19, 2013

We enjoyed our stay at this Holiday Inn. Right on the ocean with a view of the ocean and boardwalk. You do have to pay for parking but it is a small price to pay considering you are right on the ocean. We went in late November and the water was turquois and warm. Nice restraint on site.

Room Tip: Be sure to ask for an ocean view. Well worth it. Also ask about the parking so you are not surprised...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank 0213viking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Miami Beach

Property: Holiday Inn Miami Beach
Address: 4333 Collins Avenue, Miami Beach, FL 33140-3212
Phone Number:
Location: United States > Florida > Miami Beach > Oceanfront
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#81 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Miami Beach 3*
Number of rooms: 253
Official Description (provided by the hotel):
Miami Beach hotel has a premium oceanfront location! Welcome to the tropically inspired Holiday Inn Miami Beach - Oceanfront, where our 1950's Miami Modern exterior blends seamlessly with vibrant contemporary South Beach style to wrap you in modern comfort. Eleven miles east of Miami International Airport, our Miami Beach hotel is located where I-195 meets A1A at the Atlantic Ocean.Our hotel in Miami Beach offers you an unparalleled location, with the Atlantic Ocean's sandy beaches as our backyard. Follow the South Beach Boardwalk into the Art Deco world of South Beach for shopping, dining or the vibrant nightclubs. Take a moonlit stroll on the beach by night and play in the surf by day, or simply relax by our large pool overlooking the beach and our lush, tropical garden with its hammock oasis; it's a great way to spend a sunny afternoon. Families will find it easy to get to Miami's museums and attractions, as many are within 15 miles of our hotel.Business guests appreciate the close proximity of our hotel to the Miami Beach Convention Center, two miles away. Our Miami Beach accommodations are within 10 miles of Sony, Mt. Sinai Hospital and the University of Miami. The free wireless Internet access will help you stay in touch while you travel.Our non-smoking hotel is perfect for a Miami Beach trip. You can enjoy a delicious meal at our Paradise Cafe, dine in your room, or have a yummy Mojito at our Blue Parrot Bar. We have it all. ... more   less 
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Also Known As:
Holiday Inn Miami Beach Hotel Miami Beach
Miami Beach Holiday Inn

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