I researched our stay at South Beach Miami, I contacted the manager, and booked through Expedia.com.au our booking was confirmed several times by the Manager and I have all the paperwork from Expedia. When we arrived we were told that they did not have a booking for us, and were not expecting us until next week. After several more phone calls they blamed Expedia's booking and found accommodation for us 2 blocks away. The accommodation was inferior to what i had booked and instead of 2 self contained units we had 3, except my husband and I had to walk up the street to reach our children who were in a room on the second floor. Until I phoned The Met back and complained about the accommodation, the then dropped the price, to the correct price of these units. The point is this part of our holiday was a disaster, due to the inefficiency.
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- Also Known As:
- The Met South Beach Hotel Miami Beach