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“Perfect location, friendly staff” 4 of 5 bubbles
Review of Z Ocean Hotel South Beach

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Z Ocean Hotel South Beach
Ranked #11 of 206 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersGold level
Copley, Ohio
1 review
“Perfect location, friendly staff”
4 of 5 bubbles Reviewed April 1, 2014

My kids and I stayed in this hotel on March 23rd-March 28th, 2014.
Pros: The hotel is in a perfect location. The room is clean (But a little on the small side). Particularly liked the bathroom layout. With Toilet in the center and one sink on each side of the Toilet. The sink and Toilet area are separated, so three of us can use the bathroom in the same time.
The staff are friendly. Domingo who works at Concerige desk was extremely helpful. He went out his way to make sure the trip he helped us booked to everglades went smoothly. His friendly smile, his patience to my endless questions made our trip much more enjoyable.

Cons: The cleaning staff forgot to reset the alarm o'clock, It woke us up early in the first morning twice. We had trouble open the patio door. It gets noisy in the hallway.

But in general, we enjoyed our stay and would recommend this hotel to people.

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Spelic2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, April 2, 2014
Good Afternoon Spelic2014,

Thank you for taking the time to write such a lovely review! We are extremely thankful for having Domingo as an associate and that he was able to assist you with the everglades tour and all your questions. The bathroom is loved by everyone. It is true that 3 individuals can use the bathroom at once which is the best part of the design. We are extremely saddened to hear that the alarm clock woke you up early twice. Please be assured that our Director of Housekeeping has been informed and is in the process of following up with the housekeeping staff to avoid this issue with any other guest. Your comments and feedback are extremely important to us! Hopefully we see you back at the Z Ocean Hotel soon!

Warm Regards,
Z Ocean Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,853 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (439)
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English first
London, United Kingdom
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed March 31, 2014

This is not a cheap hotel. Not as expensive as some in this area, but still not cheap.
Room was a good size with large balcony but i would have traded most of that for not hearing every conversation or door closing in the corridor - it is as if the walls to the corridor were made of paper. Between the rooms nothing, but from the corridor - every sound.
Location here is great.
Staff very helpful.
Pool is nicely designed but not huge amounts of seating area around it.
Overall would not return unless deal very good to do so.
Brunch was slow and incorrect from restaurant.
Bar has zero atmosphere but bar tenders very friendly and helpful.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stuman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, April 2, 2014
Good Afternoon Stuman1,

Thank you for taking the time to review the Z Ocean Hotel. Your comments and feedback are extremely important to us. We are happy you enjoyed the friendliness of the bartender and we will make sure to inform the Restaurant of that positive comment. We are thrilled to find out that you thought the staff was helpful and that you liked the location. We are located in a perfect spot. We do apologize for any inconvenience that the noise from the corridor caused. Our Director of Engineering has been informed and will look into the matter. The restaurant will be informed of the brunch service as well. We do hope you return in the future. Anything we can assist you with please do not hesitate to contact elen.terzis@gmail.com or a manager on duty.

Warm Regards,
Z Ocean Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, Canada
Level Contributor
6 reviews
4 of 5 bubbles Reviewed March 30, 2014

My boyfriend and I decided on staying at Z Ocean after reading through so many mixed trip advisor reviews for hotels in South Beach. While initially put off by the entrance to the hotel, we did find that it was really well situated for getting around South Beach. The hotel isn't directly on the beach but there was beach access quite literally 3 minutes walk away and great beach services that were shared with the Betsy hotel. The hotel itself had a good restaurant for breakfast and lunch (not too pricey either) and had a nice calm pool area with very friendly and attentive staff. In general, we were very impressed by the level of service offered by everyone at the hotel. The hotel concierge, Mickey, was great for finding tickets to the Miami Heat and for suggesting other things to do in the area. The rooms themselves were nice and clean, with balconies offering sun loungers. The bathroom, which wasn't perhaps private enough for our own liking all the time, did have a lovely wet room/shower. The few minor issues (one unclean pillowcase at arrival and a fellow guest talking loudly by the pool area at 2am) were dealt with very quickly and professionally by the staff. Having never stayed in South Beach before, I can't really comment on the value of the hotel with regards to price but I think it was fair with regards to rooms and services and would definitely recommend the hotel strongly based on our experiences with its staff.

Room Tip: We had a room overlooking the pool area which was mostly very quiet.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NoName311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, March 31, 2014
Good Afternoon NoName311,

Thank you for taking the time to write such a great review for us. We are extremely thrilled that you found our staff to be excellent. We are glad Mickey was able to help with the Miami Heat tickets. Hopefully we see you soon here at the Z Ocean. We hope we were able to create fond memories of your stay with us.

Warm Regards,
Z Ocean Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Cayman
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 30, 2014

fantastic hotel and friendly, helpful staff. also recommend the front porch café for a lazy breakfast (French toast =om nom nom)
the room was really cool, great size and the hot tub was like icing on a cake. the view from our room wasn't amazing (a/c units) but the morning parrots made up for that!!

Stayed March 2014, traveled with friends
Helpful?
Thank cavyclaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, March 31, 2014
Good Afternoon cavyclaire,

We are extremely happy you enjoyed that French Toast at the Front Porch Cafe. It is absolutely delicious! Thank you for taking the time to write such a lovely review. The room with the hot tub is a very enjoyable room. Hopefully you return to the Z Ocean in the future to enjoy it once more!

Warm Regards,
Z Ocean Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 29, 2014

This hotel does not have the greatest entrance ,which is not helped by the road repairs ongoing when we visited .However once inside the Z hotel is wonderful . Very well staffed ,who are helpful and knowledgeable .the rooms are superb, make sure you are at least on the second or third floors . One thing you simply must do is visit the hotels cafe/restaurant and have a plateful of their green eggs ......delicious with super service.

Room Tip: Get a high room
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ellen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, March 31, 2014
Good Afternoon Ellen1331,

Thank you for taking the time to write a review for the Z Ocean Hotel. We are hopefully the city of Miami finishes the road construction sooner rather then later. The Front Porch Cafe is such a treat and those Green Eggs are one of the best selling plates they have. Hopefully we see you soon here at the Z Ocean Hotel.

Warm Regards,
Z Ocean Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 27, 2014

My fiancé and I stayed at the Z Ocean Hotel for 4 nights Fri 03-21 to 03-24...we had never stayed here before but as a IHG platinum member I wanted to give it a try. We had a partial ocean rooftop suite and it was absolutely fantastic! Your own patio off the bedroom and a spiral staircase to a spacious rooftop area with a hot tub and sun beds overlooking the ocean and city-the most unique hotel room we have ever stayed at and we have stayed at some very nice ones. In addition to the room the entire staff was friendly every day and greeted you with a warm smile and friendly hello. The Front Porch Cafe was very nice and convenient...very good food...great happy hour with drink specials and half priced appetizers. They close around 11pm but if you want to grab a drink there are numerous places within a short walk if you want to head out or go up and enjoy a drink in your room. We walked the beach a lot and checked the other hotels down the beach and we were so glad that we picked the Z Ocean Hotel-we thought it was by far the nicest hotel with the best location. When we come back to South Beach we will stay here again without question!

Room Tip: Choose the rooftop suite!
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, March 31, 2014
Good Afternoon Mark H,

We are extremely thrilled to hear that your fiance and yourself considered the Z Ocean Hotel as a "Great Hotel". First , thank you for taking the time to write a review on your past stay with us. Second, thank you for being such a loyal IHG Platinum Rewards Member. We are glad you enjoyed our best seller room the partial ocean view rooftop room. Hopefully when you do return to South Beach we are going to be your number one choice! Please be assured that your review will be shared with the entire staff. Anything we can assist you with in the future, please do not hesitate to contact a representative of the Z Ocean Hotel! Welcome to the Z Ocean family!

Warm Regards,
Z Ocean Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 26, 2014

Cool little boutique hotel right in the middle of all the South Beach drama.
But you would never know it if you just wanted to hang out in your cozy King bed or sit out on the Lanai and take a quick dip in the pool a few steps away.
Kudos to whoever designed the walls.
Aside from a few doors closing about the only thing I ever heard was one screaming pi**ed off little infant who wanted his breakfast ... NOW. As you know the little ones can approach decibel levels on par with your average jetliner when motivated lol. Aside from that blissful peace and quiet.
Even had a party going in the room next door most of one night. Barely even heard the base from the stereo.
And when you're ready to plunge into the mad circus that is South Beach it is literally steps outside your door.
What's not to like ?
... well the minibar is very well stocked with enough alcoholic beverages to stage your very own "club nite" but it could benefit from a few Diet Cokes for the sundrenched beachgoer to come home to .... and puh-leeze make sure you keep ahead on restocking those made for midnight snacking Peanut M&M's
I'll be back to check ... thank uuuuu ....... ;)

Room Tip: Lanai suite. Check in to your room and be at the pool in five minutes flat.
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, March 31, 2014
Good Afternoon Michael C,

We would like to thank you for writing such a wonderful review for us! We truly do hope that you return to see if the minibar is stocked to your liking! Hopefully next time there will not be a screaming little infant. We are glad you enjoyed your King Suite room and the pool. Welcome to the Z Ocean Family. Anything we can assist you with, please do not hesitate to contact the hotel directly.

Warm Regards,
Z Ocean Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Z Ocean Hotel South Beach

Property: Z Ocean Hotel South Beach
Address: 1437 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Miami Beach
#4 Family Hotel in Miami Beach
#4 Business Hotel in Miami Beach
#8 Spa Hotel in Miami Beach
#10 Luxury Hotel in Miami Beach
#11 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Z Ocean Hotel South Beach 4*
Number of rooms: 58
Official Description (provided by the hotel):
Experience true luxury at our Miami Beach resort, Z Ocean Hotel South Beach. Offering much more than other suite resorts in Miami Beach, Florida, Z Ocean Hotel is ideal for your escape to SoBe. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Cheap Tickets and Jetsetter so you can book your Z Ocean Hotel South Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
De Soleil South Beach
Vincci South Beach
Regent South Beach

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