I'm a loyal IHG guy, and used my reward points for this 7 day stay. From the moment we arrived to the time of checkout, the staff has been amazing. I'm used to amazing staff, experienced by my frequent stays at Indigo Hotel in NYC (400,000 points worth), and this staff rivals theirs. Accommodating, friendly, helpful, going that extra mile means a lot.
This was a vacation trip for me, and I couldn't have been happier with t he room: spacious, very well appointed, the ABSOLUTE BEST SHOWER IN THE UNIVERSE, and a wet bar with a Nespresso machine (coffee and unlimited refills are complimentary). The package we had included beach amenities (chairs, umbrella, towels, etc), which we used every day.
Now, the unsung heroes; the housekeeping staff. They're engaged, friendly, cheerful, and VERY GOOD AT THEIR JOB. We saw them two or three times a day- running into them in the hall, cleaning the room, and turn down service. They literally anticipated our needs without a mention (they saw we drank a lot of coffee, and added extra coffee each time they came in the room).
I strongly recommend this property to anyone visiting SOBE. I don't have a single negative to say about the Z
- Official Description (provided by the hotel):
- Experience true luxury at our Miami Beach resort, Z Ocean Hotel South Beach. Offering much more than other suite resorts in Miami Beach, Florida, Z Ocean Hotel is ideal for your escape to SoBe. ... more less
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- Also Known As:
- Crowne Plaza Miami Beach
- Miami Beach Crowne Plaza
- De Soleil South Beach
- Vincci South Beach
- Regent South Beach