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“Wonderful experience in Honeymoon !!”

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Z Ocean Hotel South Beach
Ranked #10 of 207 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersGold level
Columbus, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful experience in Honeymoon !!”
5 of 5 bubbles Reviewed May 4, 2013

Stayed there for our Honeymoon... it was a nice experience from every aspect
the room was really luxurious and the bed was awesommme... The bathroom was really clean and very nice...
The staff was friendly, and helped us planning tours in miami..... the breakfast was various and delicious.. and location is very close to the beach and in a very live area... the pool is small but nice... The rooms however don't have an ocean view
Overall... great experience

  • Stayed December 2012, traveled as a couple
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Helpful?
2 Thank Mizoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, May 7, 2013
Dear Mizoz,

I am so glad that you picked the Z Ocean to celebrate your honeymoon we are honored. Let's make it an annual tradition!!!

Thank you for taking the time to share your kind words, especially about our luxurious rooms and delicious breakfast! It is nice to see that you were able to experience the true Z Ocean Hotel South Beach experience!

Come back soon....

All the best.


Frank Fuentes
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (443)
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English first
Waconia, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 3, 2013

My exceptional experience with Z Ocean Hotel began with phone conversations with Kristin who worked at the front desk. We were fortunate to meet her upon our arrival -- great personality and attentive to every detail. This trip was with college friends - celebrating our 50th birthdays! Kristin surprised us by putting a bottle of wine and a personalized birthday note in our room! The room was FANTASTIC -- roof top suite - fantastic views - jacuzzi tub - bar area with speakers for an ipod - comfortable lounge chairs. We each felt pampered by all the room amenities!

The hotel location is ideal -- close to great shops and restaurants! The service at the beach was also exceptional! We enjoyed the fantastic food at the hotel -- highly recommend visiting the bar area for the daily happy hour -- super bartenders (Major, Gordy, and Steve) -- friendly service -- wonderful rum runners! The shrimp and fish tacos are fantastic -- only $5 during happy hour!! The bartenders also provided friendly service at the pool -- even providing new drink samples -- thanks Gordy! We also enjoyed the pool-side spa services -- relaxing massage!

The Concierge (Micky?) was friendly and directed us to some fabulous restaurants. We especially appreciated his recommendation to go to the Versace Mansion for dinner -- we enjoyed the "tasting menu" -- great experience.

Overall, what impressed us most is that everyone of the hotel team members seem to really enjoy making the guest experience - special and unique. Thank-you! Our four days were absolutely beyond our expectations!!

Finally, I would like to add that we picked this hotel because my husband and I stayed there for our 25th anniversary (using priority points) -- I can tell you that the experience is outstanding for both a romantic getaway or a trip with girlfriends!!

  • Stayed April 2013, traveled with friends
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Helpful?
2 Thank mmd035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, May 7, 2013
Dear mmd035

What an awesome review and thank you for choosing us to celebrate your special occasion! Your vivid descriptors of our home. We are excited that you enjoyed your stay here with us. The beauty and charm of the Z Ocean Hotel is why we call it home and proud to welcome our guests into it. Your detailed review of our hotel and location was spot on our location is perfect to everything South Beach has to offer. I am also sharing your kind words with Mickey and Kristen two awesome staff members who really love to go that extra mile to make our guests smile. We cant wait to have you back here at the Z Ocean.

All the best


Frank Fuentes
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlands
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 2, 2013

We stayed for 3 nights in April in a rooftop/Jacuzzi suite.This trip was taken as part of an anniversary celebration and we were really pleased to find a very nice bottle of wine on ice in our room on our second night. The room itself was large, clean and well equipped, including a mini bar plus an additional fridge, sink, coffee machine, microwave and crockery/cutlery etc. The bathroom was huge with two separate sink areas and a fantastic '3 jet' shower and the room offered a separate seating area, two t.v's and a good sized furnished balcony as well as the rooftop area accessed via a spiral metal staircase. The only criticism I have of the room was the rooftop area which was disappointing. There was a fridge and sink area, sun loungers, table and chairs and a Jacuzzi in a large open space with good, partial sea view ( we weren't expecting 'full' ocean views as they don't advertise any of the rooms as offering this-although we could see that some rooms would). Firstly we felt that perhaps something could be done to make each of these rooftop spaces more private/screened from each other (they do provide a curtain around the Jacuzzi itself). Mainly though, all of the equipment and furnishing just looked tired and not especially clean, especially the Jacuzzi itself and the fridge and sink area. The pool area was of a good size for the the hotel, was never crowded during our stay and had really attentive bar service. The Porch cafe at the hotel, overlooking Ocean Drive provided really excellent breakfast and lunch options and was clearly very popular with locals as well as tourists. Where this hotel particularly shone was their fantastic location at the quiet, northern end of Ocean drive (with an entrance on Collins Avenue) and the really great service from consistently friendly and efficient staff. They give the impression that they are all just genuinely happy to be working there and have all the time in the world for their guests. I have rarely come across a more caring and considerate group of people in any hotel anywhere in the world. Definitely recommended and I would stay here again but would probably not choose the rooftop suite again unless they have a refurbishment !

  • Stayed April 2013, traveled as a couple
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Helpful?
1 Thank elaine-nicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, May 3, 2013
Dear elaine-nicki,

Thank you for sharing your detailed review on your recent stay with us here at the Z Ocean Hotel. Also thank you for choosing our hotel to celebrate your special anniversary.

Your detailed review of our location and our services was spot on... as for our staff we really like working here, there are many hotels here on South Beach but we've genuinely become a family here at the Z Ocean and our family philosophy is "make the guests happy and our top priority."

Our apologies that you did not find the condition of furniture on your rooftop satisfactory during your visit. Currently management is looking into a capital project that would replace some of the furnishings on our rooftops so on your next visit (which we hope is soon) you'll be seeing a refreshed looked on your rooftop.

Thank you again for the candid feedback and warm regard. Looking forward to seeing you soon.

All the best,


Frank Fuentes
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nice
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 2, 2013

We (my husband, son and I) stayed here for 2nights at the end of a recent visit to Florida. We chose the hotel for a relaxing couple of nights, close to the beach before flying home and because we were able to use Priority Club points for it. We are so glad we chose this hotel as it was a great end to a lovely family vacation. The room was super - we loved the Nespresso machine, comfortable bed, the huge balcony and large shower. The only slight problem we had was on the first night we had to call and ask for our sons bed to be made up, but this was done promptly. We also had a bottle of wine left in our room that evening with a note "to the newlyweds", which clearly wasn't for us - we were honest and informed the staff who I hope were able to deliver it to its rightful recipients!! The location was great - right across from the gorgeous beach and also close to shops, restaurants etc. Although the hotel is in a central location the room itself was very quiet. All the staff in the hotel were very friendly and helpful and always greeted us when we passed. Overall we had a very enjoyable time here and if we return to Miami Beach would definitely like to stay here again, an upgrade to a rooftop suite next time would make it even more special!

  • Stayed April 2013, traveled with family
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Helpful?
1 Thank NiceKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, May 3, 2013
Dear NiceKate,

I am so glad that you and your husband and son had a great getaway on your visit to the Z Ocean! Let's make it an annual tradition!!! Also I want to thank you for being a Priority Club Member.

Thank you for taking the time to share your kind words, especially about our incredible location and the size of of our rooms. It is nice to see that you were able to experience the true Z Ocean Hotel South Beach experience!

My apologies for the confusion on the wine.... it was meant for your during your visit (we provide all our Priority Club Members with a welcome bottle of wine) but the team switched the note cards.

We hope you visit soon and enjoy more of South Beach.

All the best

Frank Fuentes
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 1, 2013

I just want to say that this hotel is the only hotel I will go to in Miami. The generous staff are always helpful and have a good attitude when it comes to taking care of you during your stay. For three years straight, I have stayed in the penthouse suite and I cant settle for anything less than that. I just went last week and may come back again closer to the end of the year. This hotel is located at a great location for the nightlife as well as the beach..Thanks Z Ocean hotel for making my stay always welcoming..Thanks for my wine Chris A ;-) -"NEGRITA"

Room Tip: rooftop-penthouse suite
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  • Stayed April 2013, traveled with friends
    • Value
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Helpful?
1 Thank gill20100113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, May 3, 2013
Dear gill20100113,

From all of us here at the Z Ocean, thank you for continuing to make us your destination of choice here in South Beach! Having been a guest of ours several times over the past years, as perhaps you've noticed quite a few changes over the years here on the beach. However, one thing that remains constant is our commitment to providing an enjoyable experience for each of our guests time and time again.

Each day at Z Ocean our focus on providing our guests with a clean, well maintained facility with superb food and beverage – all provided by a friendly and attentive staff. Consistency is an incredibly important part of this mission, and reviews like yours show that we continue to succeed in this endeavor.

Thank you again for your continued support. It’s been our pleasure providing you with the experience you've come to enjoy, and we look forward to being of service in the coming years.

All the best


Frank Fuentes
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed April 28, 2013 via mobile

I would have never noticed this nondescript white stucco building had a friend not suggested it. We booked one of the poolside suites and the website does it no justice! This room is huge by Miami standards. Beautiful dark woods, huge shower and his and hers bathrooms. I have no complaints about the room. The pool area is great. Plenty of seating both shaded and sun. Easy access to Ocean Drive from the pool deck. Food and drink service is available from the pool. The music at the pool is a bit loud and starts at 10am. Just something to think about if of choose a pool suite. I'm an early riser so it didn't bother me.

There is an open air deck and bar off the lobby that is beautiful! Complimentary cucumber water in the lobby is a great touch when coming in from the heat.

The only complaint I have are that my room was not ready at check in time. Luckily I was there with friends and was able to relax with them in their suite. It took over an hour past check in to get our room. The front desk was courteous but not very apologetic about the wait.

HIGHLY RECOMMEND!

Stayed April 2013, traveled as a couple
Helpful?
1 Thank RitaRoams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, May 2, 2013
Dear RitaRoams,

Thank you for your gracious feedback on your recent visit to the Z Ocean Hotel.. On the outside this building doesn't really give you the WOW that you get once you step inside (we like that element of surprise).

Very nice to read of your wonderful experience and enjoyment with the decor of the rooms and common areas, the attentive and friendly staff and the engaging staff.

Our sincere apologies for the excessive noise being generated by the pool music we've spoken to the pool attendant and have decided that 11am is a better time to start the music on pool deck. As for your arrival wait time we are also sorry for the inconvenience in wait time sometimes this is something we cannot control and we always offer to store luggage and let guests have use of facilities (including pool and beach areas) while your suite is being prepared..

Hint to Readers - Always place your arrival time to the hotel when making your reservations, this way when front desk begin to assign rooms the day of your arrival they try and assign rooms by arrival time.

Hope to see you back here soon.

All the best

Frank Fuentes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
1 review
5 of 5 bubbles Reviewed April 27, 2013

Stayed to celebrate my sister's birthday, its a beautiful hotel in the perfect location close to everywhere you want to go but not where it's loud and crazy. The rooms are spacious and stunning, the sevice was outstanding, great staff and the concierge was fantastic he read our minds when it came to find the perfect place to celebrate her birthday! Great Hotel!

  • Stayed April 2013, traveled with friends
    • Value
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Helpful?
Thank mguerra27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, May 2, 2013
Dear mguerra27,

Thank you for your gracious feedback on your recent stay with us here at the Z Ocean Hotel to celebrate your sisters birthday. It was great to hear about the engaging service, especially, for mentioning Mickey our concierge for his attentiveness and friendliness.

Looking forward to your next visit.. noticed you were from Miami no TSA or airplane delays for you....

See you soon

Frank Fuentes
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Z Ocean Hotel South Beach

Property: Z Ocean Hotel South Beach
Address: 1437 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Miami Beach
#4 Business Hotel in Miami Beach
#4 Family Hotel in Miami Beach
#7 Spa Hotel in Miami Beach
#9 Luxury Hotel in Miami Beach
#10 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Z Ocean Hotel South Beach 4*
Number of rooms: 58
Official Description (provided by the hotel):
Experience true luxury at our Miami Beach resort, Z Ocean Hotel South Beach. Offering much more than other suite resorts in Miami Beach, Florida, Z Ocean Hotel is ideal for your escape to SoBe. ... more   less 
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Also Known As:
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
De Soleil South Beach
Vincci South Beach
Regent South Beach

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