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“everything we wanted”

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Congress Hotel South Beach
Ranked #136 of 208 Hotels in Miami Beach
long island, ny
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“everything we wanted”
Reviewed April 3, 2012

My boyfriend and I stayed there during the Winter Music Conference and the Congress was the perfect locale. Everyday they had something going on at the pool...Great room with kitchenette and balcony (stayed in C407)...fantastic rooftop pool overlooking Ocean Drive and the beach. Great service from the staff. I have zero complaints about it. Also, the bed was super comfy.
I highly recommend this hotel if you are going to stay on Ocean and want to be in the middle of South Beach

Room Tip: Stay in newly renovated building...the main building. "c"
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank bubbalicious515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
congressmanagement, General Manager at Congress Hotel South Beach, responded to this review, April 12, 2012
Thank you so much for staying with us during the Winter Music Conference! We are happy to hear you enjoyed our daily activities at the Pool during your recent visit to South Beach.

We are so grateful for your feedback and for the 4 & 5 Star ratings ! Thank you for taking the time to review your experience at The Congress Hotel South beach on TripAdvisor.

We hope to see you again soon!

Warm regards,

Claudio Bono
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,363 reviews from our community

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Traveler tips help you choose the right room.   Room tips (183)
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Tehran
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 1, 2012

I would definitely stay somewhere else next time. In the day of our arrival, they checked us in after 4pm, which was really annoying. We had to wait a lot as our arrival was 11 am! Then as we decided to enter our room, they made us wait for about half an hour to give us our luggage which we left for them earlier in the morning. Let me add one important thing, we had asked for a room with balcony, but they gave us a regular room. We discussed this issue a lot, but at the end, they offered us free breakfast for our stay and free drinks at the roof top pool bar. The. Real fast itself had really low quality, and the free drink never happened because there were nobody at the so-called bar which I mentioned earlier. The only thing that makes this hotel sell its rooms is that its location is in the best area of the place which all dancing bars and everything is placed.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MaxAlexander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
congressmanagement, General Manager at Congress Hotel South Beach, responded to this review, April 2, 2012
Thank you for your review and your feedback. We take all of our guest's feedback seriously and to heart. We want to make sure that every guest has a positive experience and enjoys their stay.

Check in starts at 4 pm and check out at 11 am. You do have the opportunity to book your room the night prior, which is helpful especially if your travel brings you to the Hotel at 11 am.
It is our pleasure to provide you with an early check in if possible. Please understand check out is at 11 am and when you have a sold out hotel, it is not easy to accommodate. We take pride in cleaning our rooms.

We accept requests for balconies but never guarantee one since guests may decide to extends their stay at the Congress Hotel. The suite you reserved is also the one you received.

Thank you again for your feedback.

Claudio Bono
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Fareham, Hants, UK
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 28, 2012

Before you book, check out their "what's on" page of their excellent website. We arrived in the midst of the Miami Winter Music festival. It was very very noisy - everywhere. Views from Hotel roof terrace of South beach are fab. Very friendly and helpful staff, who went out of their way to help us. Good location for Miami and South Beach. Rcommended, but mainly for those under 70!

Room Tip: Beach view if viable, but views from roof are fab.
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank papaglowing2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
congressmanagement, General Manager at Congress Hotel South Beach, responded to this review, April 1, 2012
Thank you for your review ! I am so pleased to learn that during your visit the entire staff was nothing but helpful, friendly, and accommodating, which is of the utmost importance to us here on property. I am honored that a senior contributor took the time to write a review about the hotel and specifically highlighted how fantastic the customer service was as well as our page event on our website.

I will be sure to relay your feedback to the entire team to praise them for all their hard work. Thank you for the 4 and 5 star ratings for rooms, cleanliness and service. I am glad you enjoyed your stay and I hope to see you real soon on your next trip to The Congress Hotel South Beach!.
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Medina, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 27, 2012

Great location, beautiful view from the rooftop pool, and very friendly and efficient staff. Our room was very nice, spacious ,and clean.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janice P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
congressmanagement, General Manager at Congress Hotel South Beach, responded to this review, March 29, 2012
Thank you so much for your feedback regarding your recent visit to Miami Beach, Florida.

We are so grateful for your feedback, and we thank you for taking the time to review your experience at The Congress Hotel South Beach TripAdvisor. Thank you for the 5 star ratings in cleanliness, rooms & service!

We hope to see you again soon!

Best regards,

Claudio Bono
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Level Contributor
6 reviews
6 hotel reviews
Reviewed March 27, 2012

staff was freat , updated rooms from when it was the strand , New tv's , still the same service , Bartender at the pool was great too..

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bugzy130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
congressmanagement, General Manager at Congress Hotel South Beach, responded to this review, March 29, 2012
Thank you so much for staying with us during your recent visit to South Beach!

We thank you for your feedback and 5 star ratings accros the board. We truly appreciate and thank you for taking the time to review your experience at The Congress Hotel South Beach on TripAdvisor.

We hope to see you again soon!

Best regards,

Claudio Bono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 23, 2012

This is an amazing hotel with an amazing staff. The manager is wonderful, she is very personable and will make sure that all your needs are taking seriously and cared of, loved the guy who helped us with our luggage he was great! We Stayed in two different rooms per our request and both rooms were very clean and the views were amazing. The bathroom with the huge tubs and rain shower heads were a huge plus for me, allowed me to take that extremely relaxing bath/shower after a day of walking around or night of partying.

You have to keep in mind that you are right on the strip so it can get a little nosey at times but honestly when you go to Miami that's what you sign up for.

The hotel over all was a big factor in the happiness of my stay in Miami. I would defitnately return or recommend it to a family member or firend.

I always check reveiws before I stay anywhere but never review any place I stay in, this place changed that. =}

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vivgon91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
congressmanagement, General Manager at Congress Hotel South Beach, responded to this review, March 29, 2012
Thank you so much the wonderful 5 star review !!

We truly appreciate your feedback, and we thank you for taking the time to review your experience at The Congress Hotel South Beach on TripAdvisor.

We hope to see you again soon!
Best regards,

Claudio Bono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 21, 2012

I don't know where these people stayed who are saying that they had poor service and that the rooms were filthy. But it wasn't at the Congress Hotel in Miami, Fl. I had THE BEST experience here. I just went over the past weekend with 3 of my girlfriends (all 30+, no spring breakers). We had the 1 bedroom suite with the ocean view, room 502. Everything was great. We did arrive early, but knew that check in was at 4. They stored our luggage while we went and had drinks, came back, got our key, went to the room, and our luggage was sent shortly after. The whole staff was great. From the bell boys, to room service, to the desk staff (Especially Tina and Toniesha). Great Great Great service, great room, and excellent vew. When I come back to Miami I'm definitely staying at the Congress.

Room Tip: Our room was the best.. 502
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  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Toya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
congressmanagement, General Manager at Congress Hotel South Beach, responded to this review, March 29, 2012
Thank you so much the 5 star review and for staying with us !

We are happy to hear you had a great stay!
We thank you for your feedback , we hope to see you real soon.

Best regards,

Claudio Bono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Congress Hotel South Beach

Property: Congress Hotel South Beach
Address: 1052 Ocean Drive, Miami Beach, FL 33139 (Formerly The Strand)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#92 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Congress Hotel South Beach 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Live the South Beach lifestyle at our hotel in Miami Beach, Florida. Located in the heart of Miami's Art Deco Historic District on Ocean Drive, we offer spacious, stylish suites with all the amenities of home. With stellar views of the ocean and the bustling action of Ocean Drive, our beachfront hotel is exactly what you need for your stay in Miami. Because we are located right on the beach, fun in the sun is literally at your doorstep. Stake out your spot in the sand and enjoy the signature Florida sunshine. With the average temperatures in the 70s and 80s, you can enjoy the beach and the sun almost all year-round. ... more   less 
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Also Known As:
Strand Ocean Drive Hotel
Strand Ocean Drive Miami Beach

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