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All reviews deluxe room nice amenities boutique hotel front desk staff south beach rooftop miami lincoln
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13 - 18 of 57 reviews
Reviewed 4 weeks ago

The hotel looked nice and the rooms were fine. Service was great. The biggest issue was the noise. There was nonstop music playing from 7am to after 11pm which made sleeping and resting very difficult.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Samslmmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestSuccessTeam, Guest Experience at Life House, Collins Park, responded to this reviewResponded 4 weeks ago

Hi there, thank you for taking the time to send us your rating and feedback. We appreciate your comments as they help us to continually improve to be able to provide the very best experience for our guests,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

No running water for 2 hours, water turned back on and was brown. Was offered a solution to shower in a marked "dirty" room. Location was not ideal surrounded by construction. Weird smell in elevator and hallways. Pool size of a jacuzzi also not heated as described. Bathroom and rooms are tiny.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank aschooler13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestSuccessTeam, Guest Experience at Life House, Collins Park, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to send us your detailed feedback. We sincerely apologize that this was the experience you had with us, as this is certainly not the stay experience we aim to provide for our guests. We will pass your comments along to the appropriate departments so that these items will be addressed immediately.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Hotel was cute. No welcome staff or signs where rooms are which can be confusing when you first walk in. The noise on the first floor even in a Deluxe room can get a bit loud. Unless I closed the door from the bar to the rooms I could hear the music, so everynight id close the door. Rooms are nice and comfortable but I do think they could invest in better towels since mine had been ripped up a few times. Some essentials like cottons rounds, q tips, and tissues would be nice. Overall I think the location is great and the rooms were nice. The restuarant is great too. Price is good for what you get.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank cherrycola420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestSuccessTeam, Guest Relations Manager at Life House, Collins Park, responded to this reviewResponded 5 weeks ago

Thank you so much for your great review and useful feedback! We look forward to welcoming you back again anytime!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2020

The hotel is a great example of how Instagram affect us. The pictures and reviews on this newly opened property was as good as facetuned selfies. In real life this place is nothing then old poorly and Pinterest like with-no-sense-of-style renovated building. It was opened few months ago but looks like years, with terribly dirty carpet and walls in public areas. It smells like flooded basement everywhere!

From the very beginning - self-checkin stage we were more and more disappointed. When we asked the reception lady about the breakfast that was included to our stay she decided to assume that it is not and didn't bother us with any information.
Breakfast was ridiculous. Its A LA CARTE - fancy hah? You can have tap water, average coffee and one position from the menu. Avo toast was burnt. They cut melon with onion knife. They also cut berries on half! Whaaat a shame?!

We had Deluxe room with a view on laundry dock and hotel staff smoking right in front of it. So the smell hit us badly. Very Deluxe! The room was small and poorly clean: with freshly shaved hair from previous guest on the floor, dirty towels delivered every day and smelly empty bottle for tap water. There were literally no light in the room except 2 weak spots that can't be turned on separately. Also there is no soundproof in the rooms so be ready to hear other guest returning to their rooms in the middle of the night. I was watching The Great British Baking show on max volume till 2 AM so I'm not a saint either.

The only good thing about the room was the bed. it was comfortable enough.

Room tip: Do not go there!!!
Date of stay: January 2020
    • Value
    • Location
    • Service
1  Thank 604kirills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestSuccessTeam, Guest Experience at Life House, Collins Park, responded to this reviewResponded January 11, 2020

We are sorry to you did not enjoy your experience with us but certainly, appreciate your honest feedback. Your experience is never one we want our guests to have while with us so we will surely be following up with management to see why these occurred. We hope to have the chance to welcome you back to Life House in the future to show you we can do better.

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Reviewed December 31, 2019

Love the look of this hotel - great, tropical miami feel. Restaurant was above average for food and ambiance. Staff was very friendly. Location was very good, close to a lot of great restaurants/the beach.

Date of stay: December 2019
Trip type: Traveled solo
Thank L1797MOjackies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestSuccessTeam, Guest Experience at Life House, Collins Park, responded to this reviewResponded January 1, 2020

Thank you for your lovely review. We are thrilled to hear you got to enjoy our amazing new restaurant during your visit.

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