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“Happy Customers!” 4 of 5 stars
Review of Washington Park Hotel

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Washington Park Hotel
4.0 of 5 Resort   |   1050 Washington Avenue, Miami Beach, FL 33139-5018 (Formerly The Garden Hotel South Beach)   |  
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Ranked #81 of 206 Hotels in Miami Beach
Laconia, NH
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Happy Customers!”
4 of 5 stars Reviewed May 6, 2013

We recently spend one night at the Garden Hotel. The location is terrific, just a short walk from ocean drive, but far enough that noise wasn't a factor when trying to sleep. The front desk staff was fantastic. We arrived 3 hours early and they allowed us to check into our room right away. They also held our bags the next morning until we were ready to leave. Beach towels are provided, and you can check out as many as you want. The grounds are nice and spacious, spanning the entire block. There were a few families swimming in the pool and plenty of places outside to sit down relax in the sun. The biggest negative for me was that the building we stayed in (the farthest from reception - the one with the small gym) had a strong odor of mold/sewage, so walking up the stairs and down the hall was a bit icky. However, our actual room had NO odor whatsoever. The room was as clean as could be, and although small, had a place for luggage, plenty of room to hang clothes, a comfy chair for sitting and a nice big desk to place belongings. The bathroom was modern and we had plenty of hot water. The Kleenex holder was badly cracked which made it look bit shabby, but that's a very minor detail. If you ask my husband, he'll say the biggest drawback was parking. The two public lots the hotel recommended were full so he had to circle around for over an hour to find a place to park. We would have welcomed valet service and would have been happy to pay extra for it. So, although our experience wasn't perfect, it was definitely good enough, and if we return to South Beach, we would certainly stay at The Garden Hotel again. For the price, the Garden is GREAT!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sar_tor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotelmiami, General Manager at Washington Park Hotel, responded to this review, May 7, 2013
My colleagues all say: OMG Thank you!
Your comments were great about our property and we appreciate absolutely everything you said (positive and negative). We will make all of the corrections you suggested and will make sure the Kleenex holder gets fixed. Parking is an issue allover Miami Beach but we will soon be adding valet service so expect it to be there for you when you come back to see us ok?

Again thank you so much for taking the time to write this great review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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308 reviews from our community

Traveler rating
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    68
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    20
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Dutch first
  • English first
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English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 2, 2013

Everyone is very nice and friendly always ready to hep you with any of your needs with a smile on their faces and a lot of patience...I would advise everyone to come with a perfect combination of fun and not to expensive! Giuliana is the best one there always ready to take care of you and she also makes wonderful espressos:) restaurant staff amazing and very cute!

  • Stayed May 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Spikey1134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotelmiami, General Manager at Washington Park Hotel, responded to this review, May 3, 2013
Thank you so much for your comments! We appreciate all of your great feedback and most of all how you recognized our employees, their efforts, personality and talents are what we brag about to everyone! THANK YOU!
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Newcastle-under-Lyme, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 30, 2013

This hotel could not be in a better location. So close to Ocean Drive and the beach with all the bars and entertainment! There is a great little diner over the road where we had breakfast each morning (will smith shot his music video there)
The hotel itself is ok. The rooms are quiet small not much room to lay your cases down etc.
The bathroom was also small with no shelfs to put toiletries on. We had to turn the A.C off at night as it was sooo noisy!
We didnt really have much to do with the hotel staff as everything is litterally on your door step so didnt need to ask anything.
This hotel has so much potenial. It is in a great location but just lacks abit of niceness for example (painting the rooms or adding new curtains) to make it so much better
If i was to visit miami again i would be stopping at this hotel purely for its great location

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank kelly a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotelmiami, General Manager at Washington Park Hotel, responded to this review, May 1, 2013
Thank you for taking the time to review our hotel. We appreciate all of your comments!
You are so right when you say that everything is about location, location, location... We have started a great project with this property and we're doing everything gradually to make sure we deliver a much better experience everyday. I'm so glad you shared both the good and the not so good aspects of our hotel. We will work on the "not so good" aspects and we promise that next time you visit our hotel you will have a completely different experience. Thank you again for your time and effort when typing your comments. We love how our guests interact with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed April 29, 2013

The hotel was "modern quaint", aka bright beachy colors and unpretentious rooms (at least the basic room). It was comfortable for two people. The hotel was a couple blocks from Ocean Drive and the beach, which was perfect for us. My husband reports the workout room was small but functional. Also, the "free" breakfast was a little sad, but one could upgrade to the buffet for a few dollars more (worth it). The front desk was helpful and the elevator is a ride in itself (think old NY hotels).

Room Tip: We got a good deal on Priceline.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank lcommisso04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotelmiami, General Manager at Washington Park Hotel, responded to this review, April 30, 2013
Dear guest,
I loved your review. Our elevator is a "NY type elevator" you found exactly the right way to put it!
Our property is making changes for the better and with the help of our guests and their comments (your comments) we really feel that we can stay touch with the product our guests want to enjoy when they stay with us. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 28, 2013

Arrived to the smell of fresh paint, welcoming staff and spacious air conditioned reception

Room was a little dated but more than functional

Ice was available from another building, there is no bar on site

Breakfast was standard continental style with an upgrade available to full buffet, bacon, eggs etc. Once again this is in another building

There was no safe in the room and reception safe was only small deposit boxes, so ipad was carried with us

Good location, close to the beach and many bars & eateries

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Warwickshire_John_64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotelmiami, General Manager at Washington Park Hotel, responded to this review, April 29, 2013
Dear guest,
Thank you so much for your review. I apologize for the smell of paint in our lobby. We are working hard to make sure our public areas and guest rooms look great for all of our guests. There is never a good time to paint because hotels are open 24/7/365 and it is extremely hard to look for a slow time in South Beach in order to be able to make those minor touches here and there. I sincerely apologize if any of this made your stay less enjoyable. Please look for me when you come back to Miami and I will make sure your stay is memorable!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 27, 2013 via mobile

Our stay was Awesome,my friends and I stayed at the Gardens for the weekend,we had Breakfast at the hotel
the Restaurant Manager explained us the prices of the buffet upgrade and regular continental,she was very helpful and drop dead beautiful,she looks like a Victoria secret angel.

We were pretty impressed
I highly recommend this hotel,I am already planning my next stay.

  • Stayed April 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Geminithompson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotelmiami, General Manager at Washington Park Hotel, responded to this review, April 28, 2013
Thank you for your review! I see you met our F&B Manager... Thank you for your comments and we will make sure to share those with her. We appreciate the time you took to write about our hotel. We truly hope we get to see you again in the future. Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaco, Costa Rica
1 review
5 of 5 stars Reviewed April 27, 2013

As far as Miami Beach boutique hotels go, this place was exceptional. Have stayed in various other hotels in the area and I have to give much credit to the Housekeeping Dept. for the cleanliness of the hotel. It is obvious they have a challenge working around a historically protected property, but they succeed in keeping the place spotless.

Value/cost of room corresponds with what is to be expected of the hotel. Very happy with all the service I received throughout our stay. All the employees of the hotel always smiled and said hi to us. Would love to return to Miami/Garden ASAP!

Room Tip: Bel Aire building worked great for us, walk in and walk out very easily...
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Saint J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotelmiami, General Manager at Washington Park Hotel, responded to this review, April 28, 2013
Wow... What a great review! Thank you. Our housekeeping team will be thrilled to hear about your review. Thank you for putting in words your thoughts about our hotel. You have no idea how much we appreciate the time our guests take to review our property. Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Washington Park Hotel

Property: Washington Park Hotel
Address: 1050 Washington Avenue, Miami Beach, FL 33139-5018 (Formerly The Garden Hotel South Beach)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Miami Beach
#53 Luxury Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Washington Park Hotel 4*
Number of rooms: 181
Official Description (provided by the hotel):
Our boutique hotel in Miami Beach is designed as an oasis for travelers who desire an escape from the common hotel, yet still value traditional services and hospitality. With a fresh, innovative appearance, well-appointed rooms and a casually-sophisticated atmosphere, our South Beach hotel can transform your trip into a time of inspiration and renewal. Vacationers looking for lodging in South Beach can appreciate our hotel's ideal location within walking distance of the beach, the Bass Museum, beautiful Art Deco homes and Ocean Drive's many famous attractions. Upscale fashion boutiques are at your fingertips when you stay here, with the Lincoln Road Mall and Collins Avenue shopping district less than a mile from the hotel. Our Miami Beach accommodations also offer quick access to the Port of Miami, where cruise ships dock for boarding. For the very best in Miami Beach accommodations, choose the The Garden Hotel South Beach. ... more   less 
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Also Known As:
Bel Aire South Beach Miami
Bel Aire South Beach Hotel

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