I've been there twice in a business trip to Miami. On a monday night (about 8pm), the bar area was so crowded and people that had prior reservation were extremely upset with the hostess about the caotic booking service. There were people there waiting more than 1 hour to be seated. I suggest you go later for dinner or for lunch if you want to seat right away. As I was by myself, I took a seat at the bar, and Bianca was very attentive (I do think they rush the service a little bit, though). The portions are ridiculously huge, but the food is very good. And very expensive too.