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“Quality rooms and service” 4 of 5 stars
Review of The Setai

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The Setai
Ranked #5 of 206 Hotels in Miami Beach
Certificate of Excellence
New York City, New York
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Quality rooms and service”
4 of 5 stars Reviewed August 24, 2013

We have stayed at the Setai twice and really enjoyed the room and proximity to the beach. For our needs, we like the location a bit further north of all the Miami Beach "action" and found the class and sophistication right to my wife's liking. This is one of her favorite hotels. Rooms are quiet and the blinds will give you near darkness just in case you stayed out late and need to sleep in. During our last stay, the warmest pool was dominated by some loud kids which was unfortunate. However, while the pool is not "the scene" for singles, it is perfect if you want to relax. The only negative is the price of the restaurants at the hotel. We usually had breakfast at Maxine's diner which is a short two block walk and found the prices for our minimalist serving size just right. If money is no object, this is a 5 star rating.

Room Tip: Staying on the Collins Ave side is OK but you should try to avoid the first two floors of rooms
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JoeA1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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868 reviews from our community

Traveler rating
    619
    124
    62
    36
    27
See reviews for
169
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85
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 21, 2013 via mobile

It used to be a great hotel but be carefull they are making works till december and they dont tell you !!!! Pool is closed and they are making works inside the hotel so when you are in your room you hear all the noises !!! Dint go until they finish is not worth it !!!!

  • Stayed August 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
10 Thank Titobrud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 16, 2013

The hotel is gorgeous, the lobby smells very well, but The house keeper robe my Chanel wachtch and some new BCBG dresses I just bought a day before besides some other things. It was a day of shopping. They seem to be sorry but the thing is my things are gone. Also the pool was not working is now in renovation.

Room Tip: If you go there yo have ti have all your things locked.
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  • Stayed August 2013, traveled on business
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
8 Thank IlianaLeyva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida, United States
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 12, 2013

This hotel is all about service and providing their guests with an amazing experience. The hotel is under renovation and the pools were closed, but that was just a slight issue. The staff more than made up for any inconvenience but always going a step above you expect. The lobby and center court are beautiful and relaxing, the restaurants and bar are great and the beach staff and amenities are as good as you can find anywhere. We would never stay anyplace else from this point on when we visit Miami.

Room Tip: The two bedroom suites are great for two couples or a small family and the views were amazing.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tonyw917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed August 10, 2013

Well we walked into one of the leading hotels,of the world to the sound of jack hammers jacking away. We where told pools are closed and hotel was under construction. I asked for an upgrade and was told no even though I'm with Amex and a world card holder. Boy was I mad after asking for an upgrade for me and my friend the answer was no no no. After threatening letters etc I finally managed to get for a small increase a 2 bedroom suite and it was great. No pool only beach but the staff was great. After the initial hour problem I was we'll on my way to a great stay. One last thing the buffet breakfast is AWESOME

  • Stayed August 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Trader12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gibraltar, null, Gibraltar
Level Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 29, 2013

Spacious, modern apartment suites. We were on a high floor overlooking the ocean. There is everything you could need in the room. The staff are friendly in that sort of higher establishment way, they were pleasant and helpful. There is a beautiful lounge area set within a large groundlevel waterway, so peaceful and serene, a beautiful design. However, getting a coffee in the lounge in the morning was not easy. I got the impression that the waitresses were only interested in selling breakfast. I don't eat breakfast, just wanted to enjoy the surroundings and drink coffee but I had to get up and ask for coffee while waiters walked passed me without asking if I wanted anything. There then seemed to be a bit of a problem with getting a coffee, eventually I did get it but it was cold and cost the earth. I expect to pay a lot for coffee in a place such as this but I also expect to be served and to be served a good quality product. However that is my only complaint, the pool area is lovely and the pool service excellent, the reception area and welcome on arrival was lovely.

Room Tip: I had a one bedroom suite on a high floor, I believe that all rooms have an ocean view. This room h...
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  • Stayed June 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Elle-Elaine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
1 review
5 of 5 stars Reviewed July 28, 2013

I stayed here 3 days and had amazing time, i found discounted rooms on airbnb and would def recommend this hotel. Also location is really convenient, steps from Nobu and other places. Ocean is near and they have nice housekeeping service.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 945Mari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Setai

Property: The Setai
Address: 2001 Collins Ave., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Miami Beach
#5 Spa Hotel in Miami Beach
#5 On the Beach Hotel in Miami Beach
#5 Luxury Hotel in Miami Beach
#8 Romantic Hotel in Miami Beach
#14 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Setai 5*
Number of rooms: 120
Official Description (provided by the hotel):
The Setai is an intimate, serene oceanfront resort in the heart of South Beach. Its design vision artfully combines the rich architectural history of the neighborhood and its cultural diversity with the International Art Deco movement, particularly its influence in Asia. Our new restaurant, Jaya, invites you to discover a menu that dedicated to the traditional flavors and dishes of Asia from China, India, Thailand and Japan. ... more   less 
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Also Known As:
The Setai Hotel Miami Beach
Setai Hotel Miami Beach
Setai Miami Beach

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