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“What a dump”

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Miami Beach North Plaza Hotel
Ranked #197 of 212 Hotels in Miami Beach
Reviewed December 30, 2013 via mobile

When you first walk in the lobby there is an odor that I can't really describe. I would say it's something along the lines of old man sweat. The lobby is huge with very little seating. The chairs I did sit in had fleas jumping on me. Don't expect a relaxing time in your room because the walls and floors are very thin. There people coming and going all night long. The included continental breakfast is nothing more than bread and store bought cookies. Oreos for breakfast?you can upgrade to a hot breakfast for $8. The same breakfast that most hotels would include

Stayed: December 2013, traveled on business
Thank Jerry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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96 - 102 of 268 reviews

Reviewed December 28, 2013

My mother booked the room through Booking.com in Brasil. They cost about $150 a day. After traveling for 16hrs she arrived at the hotel at 6 am they did not let her check into the room until 3pm. This is the case daily, many people. One from long trips abroad and sits in the lobby for many hrs. It's "policies" that you check in at 3pm.
They had a trouble with charging her MasterCard and ended up blocking the card which we where not able to use for our entire 2 weeks trip and unable to move out and into a better hotel.
The rooms arent luxury and I'm ok with that but the shower goes from hot to cold all the time today the toilet got jacked up and it barely looks clean when it gets cleaned. Trip buses comes every day 6 am stops in front and doesn't turn off therefore if you are in the front of hotel room you get to wake up cause its really loud and echoes. They did not gave me a breakfast vouch which deducts $2 dollars from the $8 that they charge you which they shouldn't charge in the first place because after all it's a $150 a night that I'm paying. Good points are location it has a bus stop in front of hotel which allows me to grab it and go to south beach. I recommend getting a bus card. And the beach is in the backyard and it's beautiful. The retro style isn't my style but I can see how some people can enjoy that, it's cute having breakfast in a car I guess but gets old. The staff really isn't helpful or interested in quality service. I just feel like everybody wants to make their dollar at every chance but then again you can say that abou Miami beach period. Also overheard another person staying here complaining that they were on the top floor and it rained all night and they got Drenched in their room. Rain coming from the ceiling down the walls filling up the floors. And by the way the lobby does NOT look like the picture they have above.
So over all it's not worth it.

  • Stayed: December 2013
    • Value
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4  Thank Mainha108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2013

I recently stay in this hotel and had money stolen for the room. All doors were locked, so the only way in was with a pass card. Management was not concerned, security did not have a clue as to what to do. THere are no security cameras in the halls nor do the have a way to track key card access. The location was good, the hotel is dated and staff are not helpful at all. They could do so much more at this hotel, but do not seem interested in customer service. The rooms and hallway are tile floor and were not clean. This was not a great start to our cruise vacation.

Room Tip: Choose a different hotel.
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  • Stayed: November 2013, traveled as a couple
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1  Thank Gerald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2017
Google Translation

  • Stayed: February 2016, traveled as a couple
    • Location
    • Service
Thank petkuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2016 via mobile
Google Translation

Stayed: August 2015, traveled as a couple
Thank igor a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2016
Google Translation

  • Stayed: October 2015, traveled with family
    • Sleep Quality
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Thank Dolores_A2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2015
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  • Stayed: November 2014, traveled with family
    • Location
    • Service
Thank Mica75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Miami Beach North Plaza Hotel

Address: 8701 Collins Ave, Miami Beach, FL 33154-3403 (Formerly Howard Johnson Plaza Miami Beach North)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Top resorts Hotel in Miami Beach
#121 On the Beach Hotel in Miami Beach
Price Range: $66 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Miami Beach North Plaza Hotel 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Howard Johnson Plaza Hotel Dezerland Beach And Spa
Howard Johnson Plaza Hotel Dezerland Beach Miami Beach
Howard Johnson Plaza Dezerland Beach & Spa
Howard Johnson Miami Beach
Miami Beach Howard Johnson

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