The white paint and fresh look is appealing and makes this hotel look attractive. The rooms are fresh and look clean (a closer look and you will see this is not the case). The pool and seating area are also comfortable and look impressive. The overall, location is great- A few minutes from South Beach! However, the restaurant is disgraceful. The quality of the food is awful and the standard of service was the worst I have expereinced in the whole of America. The two young servers had real attitude and rather than serving they stood around chatting about their weekend, boyfriend experiences and other interesting topics could be heard by passing guests. Then....after 1 hour the food came! Not just a long wait but MOULD growing on the burger bun! It was disgusting. The server just looks and says 'oh sorry, let me change that' and walks off. To serve a burger with green/white mould on it is simply unacceptable. I can't imagine what the standards are like in their kitchen, especially if such a visible problem can be passed out to guests! The restaurant manager came and was helpful but such poor standards cannot be overlooked. I would not eat any food from their kitchen, plenty of places outside with better quality and at a better price! Overall, the hotel looks very good- it is fresh and modern but what lurks beneath the shiny facade........may not be so pleasant!
- Official Description (provided by the hotel):
- Visit the Pestana South Beach, an Art Deco Boutique Hotel in Miami, made up of 4 buildings with white and blue façades in the middle of Miami Beach. It is just 5 minutes from the waters of South Beach and only 9 minutes on foot from Lincoln Road, a truly open-air shopping centre. Here, you can immerse yourself in the most sophisticated side of architecture, culture and urban events, along with typical American beach culture. Close by, you can visit the Miami Beach Convention Center and the Miami Beach Golf Club. The Pestana Miami South Beach offers a courtyard where you will find a heated indoor swimming pool, a Bistro and a Bar. It offers a car park for a fee, a business centre, beach service, concierge and bike rental services so that you can get to know the city. Rooms include free internet and cable TV. ... more less
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