1. Terrible service at front desk. Examples:
- asked for a wake-up call and didn't get it. Meant we overslept and were late to dinner.
- had to call five times to get an extra comforter
2. Poor room quality for the price. Examples:
- cold shower in the bathroom.
- some rooms do not have a separation between the shower and the rest of the bathroom, so the water goes everywhere
- "king bed" consisted of two twin beds pushed together
- noise in the hallway at night
- drinking glasses had lipstick stains on them
- Official Description (provided by the hotel):
- Visit the Pestana South Beach, an Art Deco Boutique Hotel in Miami, made up of 4 buildings with white and blue façades in the middle of Miami Beach. It is just 5 minutes from the waters of South Beach and only 9 minutes on foot from Lincoln Road, a truly open-air shopping centre. Here, you can immerse yourself in the most sophisticated side of architecture, culture and urban events, along with typical American beach culture. Close by, you can visit the Miami Beach Convention Center and the Miami Beach Golf Club. The Pestana Miami South Beach offers a courtyard where you will find a heated indoor swimming pool, a Bistro and a Bar. It offers a car park for a fee, a business centre, beach service, concierge and bike rental services so that you can get to know the city. Rooms include free internet and cable TV. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, HotelsforEveryone, PESTANA MANAGEMENT - Servicos de Gestao S.A., Orbitz, Booking.com, Travelocity, getaroom.com, Otel, TripOnline SA and Cancelon so you can book your Pestana Miami South Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.