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Royal Palm South Beach Miami, A Tribute Portfolio Resort
Ranked #97 of 210 Hotels in Miami Beach
Reviewed November 29, 2013

Liked the location and the beach access but felt that we could have stayed at the holiday inn and had a similar service experience. The patrons are mostly couples and we didn't even see another child in the hotel until we were two days into our stay. Regardless of their advertising, the reality is that they cater to the metro couples. That's fine, just wish they would have been upfront with that. Room was small and very average. Wish we would have stayed somewhere else.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with this hotel
1  Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this reviewResponded December 2, 2013

I was quite surprised by your comments and saddened by your experience. Our children's programing is quite extensive with the inclusion of our lil' james playspace which has books, games, crafts and movies in a specially outfitted area. We cater to many guest profiles and families often make up an active portion of our guests. Again, I apologize if the property may have had less families while you were visiting, but we hope that you will stay with us again in the future.

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2,146 - 2,152 of 3,496 reviews

Reviewed November 28, 2013

What a great hotel! Made our Miami experience perfect and we'd stay here again. Awesome staff and amazing hotel...no complaints at all.Perfect location as well. This will be the first place I check if/when I go back to Miami.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with this hotel
Thank Matthew I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this reviewResponded November 29, 2013

What a pleasure it was to read your review. Thank you so much for taking the time to tell us about your stay. We look forward to welcoming you back on your next visit.

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Reviewed November 28, 2013

I took the james royal palm hotel it was good and staffs were very nice. However, when I saw the room, it was not 'ocean view'. But other things were ok. I think that they should make sure about rooms' explaination.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with this hotel
1  Thank KINcYBRan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this reviewResponded November 29, 2013

Thank you for the review. We are in the process of revisiting our room type explanations to ensure that they accurately represent our guest's expectations. Thank you for taking the time to detail your experiences and we hope to see you again in the future.

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Reviewed November 28, 2013

Stayed at the James for our recent ladies trip to Miami. The hotel is just what we were looking for. Hip, in a good location, clean and good service. The pool ladies even set your chair up with 2 towels and they provide a treat of the day around the pool area. The pool bar food is also very tasty and well priced. I would recommend this hotel. Great Value!

  • Stayed: October 2013, traveled with friends
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Thank chloes12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this reviewResponded November 29, 2013

Thank you for the recommendation. We are so happy to see that we made your stay that much more memorable and I hope that you will consider us again on your next ladies trip.

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Reviewed November 28, 2013

Great relaxed and chill vibe. Perfect location to Lincoln Ave. Staff around pool and beach area were attentive, helpful and went out of there way to make you feel at home. Unpretentious and unannoying guests (unlike some other SoBe hotels).

Great breakfast and reasonably priced.

I've stayed at Shore Club, Fontainebleu, SLS, Gaansvort and this has by far been my favourite of the bunch.

Will be back. Book early and score great deals.

Massage was one of the best I've ever had. Ask for Luis.

  • Stayed: November 2013, traveled with friends
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Thank The_Cart_Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this reviewResponded November 29, 2013

Wow! Thanks for all of the great comments. You rank us in good company and we appreciate that you put us in the lead. I am so happy we were able to provide you with the experience you were looking for and we hope to see you back again soon.

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Reviewed November 27, 2013

Visited this hotel for part of our honeymoon. Hotel is kept spotless, location is great but what impressed me the most was politeness of staff. John, one of the staff on the beach, was particularly helpful and delivered a superb service during our stay. The Florida Cookery was also impressive, pancakes for breakfast were very tasty and the steak for dinner was delicious. Would like to say a big thank you to all the staff at the hotel for a very pleasant experience.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Darren R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this reviewResponded November 29, 2013

Thank you for your comments regarding the facility but most especially I would like to thank you for recognizing the staff. We do our best to provide excellent service and make everyone feel welcome and special. I appreciate that you took the time to mention John and we will certainly pass on your positive comments. Thank you again.

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Reviewed November 27, 2013

Overall this hotel is awesome. The rooms have excellent decor and sheets! The service poolside and ocean side are both amazing!!!! The pool was great, great cocktails, good music. The hot tub is fun, the location is perfect. I would definitely stay there again.

The only thing to note is that when they tell you, you have an ocean view room, it doesn't mean you are facing the ocean... in our case it was a view in the distance off to the side, behind a building.

  • Stayed: October 2013, traveled as a couple
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Thank Sara V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this reviewResponded November 29, 2013

Thank you so much for the great review. We are very pleased that you had a wonderful stay with us and enjoyed the property. I apologize for the misunderstanding regarding the view. We do have ocean front and ocean view rooms and I am sorry if this was not communicated better during your reservation process. I hope you will return to visit The James Royal Palm and South Beach again in the near future.

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Additional Information about Royal Palm South Beach Miami, A Tribute Portfolio Resort

Address: 1545 Collins Avenue, Miami Beach, FL 33139-3110 (Formerly The James Royal Palm)
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #97 of 210 Hotels in Miami Beach
Price Range: $168 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Palm South Beach Miami, A Tribute Portfolio Resort 4.5*
Number of rooms: 393
Official Description (provided by the hotel):
The Royal Palm South Beach Miami boasts an enviable location on Collins Avenue, just north of the iconic Ocean Drive at 15th Street. With direct access to the beach and boardwalk, the resort is near the most appealing attractions of vibrant South Beach. The resort comprises a wealth of refined facilities, including a pampering spa and a pool encircled by cabanas. Dining venues serve authentic plates and cocktails in a relaxing ambience. Some 10,000 square feet of space is available for enchanting events. With iconic ocean or city views, guest rooms and suites house environmentally-friendly amenities and stylish areas for business and leisure. Poolside Suites are distinguished by their expansive outdoor terraces and proximity to the beach and pool. ... more   less 
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