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“Great weekend at The James Royal Palm!!!”

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Royal Palm South Beach Miami, A Tribute Portfolio Resort
Ranked #99 of 207 Hotels in Miami Beach
Miami Beach
1 review
“Great weekend at The James Royal Palm!!!”
5 of 5 bubbles Reviewed August 19, 2013

This was a small weekend getaway for my boyfriend and I. I wasn't sure what to expect being our first visit here, but we LOVED it!! Staff was super friendly and accommodating. Hotel is not overly big and impersonal. Very charming with decor and style. Rooms were extremely clean and updated. Bed was soooooo comfy. I never sleep well in hotels and I almost didn't want to get up! I highly recommend this hotel. It isn't cheap, but you get what u pay for. Great amenities and worth every penny!!!!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 23, 2013
it was great to hear that you had an enjoyable stay with us and even better to hear that you had a good night sleep! Thank you so much for the review and we hope that you will be visiting us again in the future.
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3,280 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (560)
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Calgary, Canada
Level Contributor
107 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed August 19, 2013

Great location - walking distance to lots of restaurants/bars. Beach - the hotel has its own reserved area with chairs and umbrellas. Room - modern with a big shower, comfy king size bed and two flat screen televisions. See the concierge to get tickets for free cover/entry into certain bars.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelBug8486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick H, General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 21, 2013
TravelBug8486-

Thank you for the nice review about your experience at The James Royal Palm. I appreciate sharing your experience and our key features with the Trip Advisor Nation.

Look forward to welcoming you back

Patrick Hatton
General Manager
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Miami Beach
1 review
2 of 5 bubbles Reviewed August 19, 2013

Room subpar and half finished and the worst service we waited over an hour for anything...pool was pretty staff was nice but didn't give a rip. Went for a couples get away and when you have to wait wait wait wait on everything it really gets old...higher expectations of a facility as highly rated as this was . And being in a half finished room was the icing on the cake

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick H, General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 21, 2013
R B

Thank you for your feedback and I apologize for the repeated service delays that you encountered during your visit. I am curious about your comment about "half finished" as the entire resort was renovated over an 18 month period. Every room and every public space was renovated. Will reach out off line to see get some more specifics on the matter.

Appreciate the feedback and once again, my apologies for the slow service.

Patrick Hatton
General Manager
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Miami Beach
1 review
3 of 5 bubbles Reviewed August 19, 2013

It was a good experience during the day, several restaurants with good food, but I stayed in 703 and they operate a danceclub until 4am that pounds bass into the room, so sleep is at risk. Beware that aspect if you sleep light.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick H, General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 21, 2013
George H-

Thank you for your feedback about your stay with us. I apologize for the noise disturbance from the club and will address with our nightlife team in order to correct and manage noise levels appropriately.

Appreciate the kind words about the food and experience overall.

Best,

Patrick Hatton
General Manager
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Birmingham
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed August 17, 2013

Location, location location and this hotel has it. A well run hotel with a good experience all the way through to departure. The rooms are all recently refurbished in a modern style. They are stylish and well equipped. The rooms are little small and we changed our original one but the majority of rooms in Miami are small unless you pay the big bucks.
Located right on the beach with miles of boardwalk behind it. Easy acces to restaurants and South Beach which actually you need as there is not much going in the hotel at night.
Top class reception and concierge staff. The pool can get a little busy at times but if required there is always a bed. The hotel has a large set up on the beach and beds were included and they supply a little box of water and fruit. In fact every few hours a new fruity refreshment appeared.
The hotel had a trendy and friendly atmosphere and we would stay again when in Miami.

Room Tip: Get one on the front not the side
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Checkingoutroom101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 18, 2013
It is great to hear that you enjoyed yourself while you were a guest with us. We certainly appreciate your feedback and thank you for taking time to write a review and share your experiences. We look forward to welcoming you back when you are in the area again- hopefully it will be soon!
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1 review
5 of 5 bubbles Reviewed August 15, 2013

It Was An Amazing Stay At The Royal Palm. Me And A Friend Stayed There For 12 Nights And It Was The Best 12 Nights Of Our Lives. The Hotel Staff Were Wonderful Especially A Guy Calles Max Who Was Nice And Polite. The Hotel Has Great Services And It Literally Is Minutes Away From All The Shops, Clubs And Beach. Me And My Friend Are Planning To Come Back Next Year And Stay In The Very Same Place. Miami Brought Me Much Joy And If I Could Live There, I Would Be There Already.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MsCareen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 16, 2013
Thank you for the lovely comments regarding your stay. I certainly hope that you will return and visit us again soon.
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Fort Lauderdale, Florida
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 15, 2013

I stayed for July 4th. The crowds were intense and the staff was harried. The a/c system wasn't working in my tower the first night, not fun in the summer in Miami. I was surprised the hotel offered nothing by way of compensation (i.e. a breakfast). By the 2nd night the a/c was fixed and things had calmed down now that the holiday had passed. The pool and small gym were both perfect for a relaxing day. The pool is a little small for busy weekends, but otherwise quite nice. The on site Florida Cookery restaurant is good, and the spa was perfect for a nice long massage at spa month discounts. The rooms are fine, though mine was a little small. Overall, this is a good hotel with the potential to be better.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scotts1020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 16, 2013
I was quite surprised to hear about the issues with your A/C in your guestroom. I apologize if this issue affected your stay as it was not a hotel wide outage. Thank you for the other comments regarding your time at The James Royal Palm. Again, I am sorry if you experienced issues with your room and will reach out privately to get more information regarding your visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Palm South Beach Miami, A Tribute Portfolio Resort

Property: Royal Palm South Beach Miami, A Tribute Portfolio Resort
Address: 1545 Collins Avenue, Miami Beach, FL 33139-3110 (Formerly The James Royal Palm)
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #99 of 207 Hotels in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Royal Palm South Beach Miami, A Tribute Portfolio Resort 4.5*
Number of rooms: 393
Official Description (provided by the hotel):
The Royal Palm South Beach Miami boasts an enviable location on Collins Avenue, just north of the iconic Ocean Drive at 15th Street. With direct access to the beach and boardwalk, the resort is near the most appealing attractions of vibrant South Beach. The resort comprises a wealth of refined facilities, including a pampering spa and a pool encircled by cabanas. Dining venues serve authentic plates and cocktails in a relaxing ambience. Some 10,000 square feet of space is available for enchanting events. With iconic ocean or city views, guest rooms and suites house environmentally-friendly amenities and stylish areas for business and leisure. Poolside Suites are distinguished by their expansive outdoor terraces and proximity to the beach and pool. ... more   less 
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