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“High and classy and NO attitude”

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Royal Palm South Beach Miami, A Tribute Portfolio Resort
Ranked #96 of 208 Hotels in Miami Beach
San Pedro
Level 5 Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“High and classy and NO attitude”
Reviewed June 23, 2013 via mobile

Had the breakfast buffet - Rory in food and beverage was so kind to us. Excellent service. And again Mykel Tulloch was incredible at the beach (again). This place cares about good service and it is obvious everywhere you go. We are booking our next stay before we leave.

  • Stayed June 2013
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Helpful?
1 Thank TravelPro4You
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (577)
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English first
Montreal, Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2013

Upon our arrival to our departure, I could not have asked more from this hotel. Absolutely gorgeous, trendy and clean hotel with great location. Minutes away from south beach nightlife on Washington Ave and Ocean Drive and shopping on Lincoln street mall. Special thanks to Alexia, Aliza and especially Hubert at the front desk always welcoming our presence at anytime of the day and night (Shout out from the girls from Montreal :) )! Great people, great place. Definitely recommend.

  • Stayed June 2013, traveled with friends
    • Value
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Helpful?
1 Thank KMV_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2013

Hospitality at it's finest! A special thank you to the following staff who have a true understanding of what it means to provide service that is authentic and heartfelt. They are: Eric our beach server who was happy and willing to trek through the sand regardless of what we asked for; drinks, ice, food. Mykel the Sun Concierge who offered recommendations that were spot on and provided cold fresh fruit or an Evian mist just at the right time. Joseph and Andrew for setting our beach chairs and constantly adjusting umbrellas with a smile. Having worked in a hotel in a previous life; I have the utmost respect for those that "get it" and the staff at the James provides incredible service regardless of the 90 degree weather and sand. Absolutely amazing! Thank you one and all. By the way, the rooms are fabulous but as with any hotel; bricks and mortar cannot provide the service that creates a special experience.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Julie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 22, 2013

We had such a great time. Had a little mix-up with our reservation upon arriving but it was cleared up so fast and to our satisfaction that it made us love the place even more. We had a single room with a King size bed. The room was a little small. The amenities here are wonderful. We had access to the pool and hot tub all night. The service on the beach was provided by our server Eric. He was excellent! He impressed us when he spoke multiple languages to multiple guests and he was on top of our every need. The staff on the beach was superb. The hotel is close to everything in Miami beach. One night we walked around for a few hours searching for food on south beach but every where we went seems to only have laminated menus. So we ended up back at our hotel and ate at Florida Cookery. We got the frog legs and shrimp as an appetizer. The frog legs were just bleh but the shrimp was good. For our main course I got the Snapper which was EXCELLENT but my partner got the grouper which was good. We then ordered espresso which was very watery and filled the espresso cup. The breakfast provided by Florida Cookery was terrible. We ate it twice once we went down and ordered off the menu and once we had in room dining both times were very bad. THe Coffee on the other hand was excellent.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
1 Thank IMEJ7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana, United States
Level 6 Contributor
124 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 21, 2013

great service, lots of smiles!! from Checkin to Checkout, it was absolutely fabulous!! Special thanks to: Eric at the beach!! Mykel, the Sun Concierge!!! Florian the Concierge!!! Mamadou at the bar!!! and Andrew and Joseph at the beach! and countless others whose names I dont remember!!!

Cant wait to return!!

  • Stayed June 2013, traveled with friends
    • Value
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Helpful?
Thank Alfred M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 21, 2013

We had a really great stay at the James! The location was great; walking distance to Ocean and the Lincoln Street Mall. We were givien an upgrade when we got there as we are 2 single girls and had only booked a King bed. They were more than gracious to accomodate us. The grouonds are beautiful; modern without feeling cold, and the place was never crowded or over run. I loved the pool and the service by the pool. Every staff member did a great job at making us feel welcome and comfortable. I did enjoy the food as well, though the 18% SouthBeach Shakedown definitely applied here :) We got massages and i loved the spa. A highlight for sure.

All in all, I would stay again. We got a really good deal through Travelocity, and I felt it was worth every penny.

Room Tip: ask for an upgrade, they will accomodate if the have one!
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  • Stayed June 2013, traveled with friends
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Helpful?
1 Thank quse56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
1 review
Reviewed June 21, 2013

Recently returned from a wonderful 4 day trip to The James Royal Palm. A beautifully designed property with an excellent location. Just 1 block from Ocean Drive without the Ocean Drive noise/traffic - best of both worlds. Received exceptional service and pampering from Erik, Mykel and Andrew at the beach (kudos to them all) as well as many others on property. Will definitely return on future trips to Miami!!

Room Tip: Circular suites in West tower are incredible, but beach front king with balcony also very good
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  • Stayed June 2013, traveled with friends
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Helpful?
Thank Tony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Palm South Beach Miami, A Tribute Portfolio Resort

Property: Royal Palm South Beach Miami, A Tribute Portfolio Resort
Address: 1545 Collins Avenue, Miami Beach, FL 33139-3110 (Formerly The James Royal Palm)
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #96 of 208 Hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal Palm South Beach Miami, A Tribute Portfolio Resort 4.5*
Number of rooms: 393
Official Description (provided by the hotel):
The Royal Palm South Beach Miami boasts an enviable location on Collins Avenue, just north of the iconic Ocean Drive at 15th Street. With direct access to the beach and boardwalk, the resort is near the most appealing attractions of vibrant South Beach. The resort comprises a wealth of refined facilities, including a pampering spa and a pool encircled by cabanas. Dining venues serve authentic plates and cocktails in a relaxing ambience. Some 10,000 square feet of space is available for enchanting events. With iconic ocean or city views, guest rooms and suites house environmentally-friendly amenities and stylish areas for business and leisure. Poolside Suites are distinguished by their expansive outdoor terraces and proximity to the beach and pool. ... more   less 
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