My boyfriend and I recently stayed at the James Royal Palm and had a wonderful experience. From the very beginning, the staff at the hotel was extremely professional, kind, and friendly. We were greeted with a smile by everyone we encountered. We particularly enjoyed the wait staff by the pool patio, the chair/umbrella people on the beach, Douglas the waiter at Catch, and the girls who worked at the coffee bar. We chatted wih so many of the staff members and felt they were just genuine, nice people. Our room was very nice, although like I see in many other reviews, I have to say that housekeeping doesn't seem to have their stuff together just yet. We stayed Monday-Friday and our room was not cleaned Thursday or Friday. We were leaving and at that point I didn't want to complain. We did find it weird that the windows in the bathroom had no curtains or blinds!! We had to hang towels so people couldn't watch us shower...
Any breakfast or lunch we had from Florida Cookery was delicious. The drinks as well. The service is a little on the slow side, but we didn't really get to bothered by this while we lounged in the sun :) Catch was amazing. We sat outside and had one of the most delicious meals we've ever had. It was pricey, but very worth it.
There was also a $21/day resort fee. I personally found this to be very worth it considering we didn't have to haggle anyone on the beach for chairs/umbrella because they were already there for us, along with bottled water and fruit! When you stay at hotels that aren't on the beach, you need to pay $20 for a chair anyway, so the resort fee didn't bother me at all.
I did book through Orbitz and feel like I got a great deal because of how far in advance we booked, but I do see the prices have gone up since. I wish they would stay reasonable so people can have the opportunity to stay here and enjoy the fabulous staff!!
We also went to the spa one day and had a wonderful experience. The view from the Spa Deck was breathtaking and the complimentary mimosas made it even better!
Overall, we said we would stay at the James again in a heartbeat. Its in a GREAT location, the staff treated us like royalty, the beach and pool were beautiful, and we were very relaxed the entire time :) Looking forward to coming back soon!!
- Official Description (provided by the hotel):
- The Royal Palm South Beach Miami boasts an enviable location on Collins Avenue, just north of the iconic Ocean Drive at 15th Street. With direct access to the beach and boardwalk, the resort is near the most appealing attractions of vibrant South Beach. The resort comprises a wealth of refined facilities, including a pampering spa and a pool encircled by cabanas. Dining venues serve authentic plates and cocktails in a relaxing ambience. Some 10,000 square feet of space is available for enchanting events. With iconic ocean or city views, guest rooms and suites house environmentally-friendly amenities and stylish areas for business and leisure. Poolside Suites are distinguished by their expansive outdoor terraces and proximity to the beach and pool. ... more less
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