Beautiful hotel, nice big hotel room, beautiful beach and pool area. However, the restaurant and staff are inexperienced and it seems there is not good management to oversee them. GM is very nice and working very hard to ensure everything is moving forward. They might need a F&B director to oversee wait staff; they have a beautiful restaurant but there is usually no one there. Concierge staff were good but one of them misguided me and I ended up having a bad last night there. The turn down service keeps knocking on my door to check on me even when I have locked the door and did not want to get disturbed.
The hotel is very new and is getting there. I will stay there again.
- Official Description (provided by the hotel):
- The Royal Palm South Beach Miami boasts an enviable location on Collins Avenue, just north of the iconic Ocean Drive at 15th Street. With direct access to the beach and boardwalk, the resort is near the most appealing attractions of vibrant South Beach. The resort comprises a wealth of refined facilities, including a pampering spa and a pool encircled by cabanas. Dining venues serve authentic plates and cocktails in a relaxing ambience. Some 10,000 square feet of space is available for enchanting events. With iconic ocean or city views, guest rooms and suites house environmentally-friendly amenities and stylish areas for business and leisure. Poolside Suites are distinguished by their expansive outdoor terraces and proximity to the beach and pool. ... more less
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