This was the worst hotel i have EVER seen in my life, and i do a lot of traveling. Booked this hotel for 3 nights in March for a vacation. This was a mistake and a nightmare. This place isnt even suitable for cockroaches. I wouldnt even stay at is place if it was free it was that bad. The hallways smelled like mildew, the carpets looked like they havent been vacumed in months, the showers were abysmal and duct tape was used as soap holders. The sheets on the bed were disgusting and soiled with stains everywhere. We debated sleeping in our rental car. Bottom line...this place is a health risk, inhabitable, and a scam. We ended up booking another hotel and did not stay here. Front desk was very unhelpful, did not budge on refunding our money, would not put us in contact with any management, and failed to provide us with any corporate phone numbers to discuss the situation with. Talk about horrendous customer service. Do not put yourself, your kids, friends or family in this situation, especially when your health is at jeopardy by staying here. I took photos of the horrendous condition of this place and wish there was a way for me to post them so you can see how bad it really was the photos are jaw dropping. Take your money to a more reputable place and enjoy your vacation....stay farrrr away from this hole.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, HostelWorld, Orbitz, Travelocity, Hotels.com, Booking.com, Cheap Tickets, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Ocean Surf Blue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.