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“A mixed review”
Review of Gale South Beach

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Gale South Beach
Ranked #55 of 212 Hotels in Miami Beach
Certificate of Excellence
Reviewed February 21, 2014

The owners have done a wonderful job of restoring this classic Art Deco Hotel. The rooms and common areas are beautifully decorated. I loved the black and white photos from the 1940's and 1950's. All of the staff was very friendly and helpful. We had a Signature Terrazzo room. The terrace was large and had lots of comfortable furniture. In fact, it was bigger than the room itself. The room was small. The only furniture was the bed and two night stands. The "closet" is just a small cabinet over the minibar. OK for hanging a few shirts, but too short for a long skirt or dress. I couldn't reach the safe, which was on the top shelf. The glass enclosed shower is visible from the entry way and there are narrow "windows" on the sides of the mirror that separates from sink from the area with the bed. So don't book this type of room if you want any privacy. There was a party on the rooftop and the room was noisy until about 1 am. We had breakfast in the restaurant, and the food was very good. But with all of the other choices in South Beach, I probably would not stay here again.

  • Stayed: February 2014, traveled as a couple
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Thank DeeM0r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anamaria T, Manager at Gale South Beach, responded to this reviewResponded February 25, 2014

Dear DeeM0r,

We sincerely appreciate your honest feedback on your recent stay with us. Thank you for recognizing and commanding our decor and recent renovations. As a boutique Art Deco hotel we are striving to provide the best comfort in our rooms despite the limited space. Upon request we can offer clothing and luggage racks to help with storage. I would like a chance to further discus your experience and hopefully turn your opinion around as we would be very happy to welcome you back as our Guest. Please contact me directly at your earliest convenience.

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1,153 - 1,159 of 1,784 reviews

Reviewed February 19, 2014

My daughter and I spent three nights at the Gale in a room on the first floor. Closets were non -existent, no space for suitcases and the room was dark and oppressive. These minor inconveniences were tolerable but the last straw was the sound of the live band that reverberated in our room until well after midnight. We literally had to sleep wearing ear plugs. Also loud voices in the halls and doors closing until the wee hours of the morning made for very poor sleeping.
The location and upscale classiness of this "boutique"hotel were pluses but the necessities for a relaxing ,comfortable stay were missing. I'd never go back!

  • Stayed: February 2014, traveled with family
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1  Thank Matthew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anamaria T, Manager at Gale South Beach, responded to this reviewResponded February 25, 2014

Dear Matthew H,

It saddens me to read about your negative experience on your recent stay at the Gale Hotel. Our goal is to welcome all our Guests and provide them with a memorable stay filled with great experiences. We will address the issue of the live band noise disturbances and ensure this will not be an inconvenience in the future.

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Reviewed February 18, 2014

I recently experienced a stay at the Gale South Beach. It was a 3 night stay from Thurs through Sunday.

From the moment i called to make a reservation till my time at the check out counter, I have to say the overall experience was brilliant.

The staff were all extremely helpful and attentive - very difficult to find staff so enthusiastic about the property and the experience.

The room was beautiful, very elegant layout and the details were well thought out. From the reading switches on the nightstands to the ultra comfortable bedding and linens (would love to know where they sourced their beds)

The decor throughout the room and hotel definitely provide guests with a homey feeling. I dined at dolce for breakfast and a large group at dinner - both meals were fantastic. Special shoutout to Enzo the waiter @ Dolce for being such an accommodating server to our large group.

The beach club is also really centrally located, and the staff who provide you with lounges were very courteous and pleasant.

Will definitely frequent the Gale on future visits.

Room Tip: upgrade to signature rooms - the balconies are TOP
See more room tips
  • Stayed: February 2014, traveled solo
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Thank nycn8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anamaria T, Manager at Gale South Beach, responded to this reviewResponded February 25, 2014

Dear nycn8,

This is amazing! It is reviews like yours that put a smile on my face and make me so proud of the entire Team here at the Gale! Thank you for taking the time to write this great review and recognize Enzo at Dolce. We appreciate your kind words regarding all our team members as well as the hotel decor and atmosphere. We look forward to welcoming you back on your future visits.

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Reviewed February 17, 2014

The location couldn't be more perfect for a young couple wanting to go out at night and explore the shopping during the day. Yes, it was pricy but service was excellent and our room was very large and very well decorated.

  • Stayed: February 2014
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Thank Drdannya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anamaria T, Manager at Gale South Beach, responded to this reviewResponded February 25, 2014

Dear Drdannya,

I am glad that you have enjoyed your stay at the Gale. The hotel is indeed located in the heart of South Beach offering a little bit of everything for every Guest's request. As a 4.5 boutique hotel we are in sync with the industry prices which can vary depending upon seasonality. It is always sunny in Miami though so we truly hope to welcome you back soon.

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Reviewed February 15, 2014

My girlfriend and I stayed at the Gale for one night this week. We found the room very clean, comfortable and modern. It would be nice to have an additional chair in the room. Staff were courteous and helpful. I would definitely return to this hotel

  • Stayed: February 2014, traveled with friends
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Thank LindaOakville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anamaria T, Manager at Gale South Beach, responded to this reviewResponded February 17, 2014

Dear LindaOakville,

It is always great to hearing our Guests feedback. Thanks for the suggestion you had of adding an additional chair, perhaps this is something we will now look into. On behalf of my entire team, we are all looking forward to welcoming you back to the Gale South Beach soon.

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Reviewed February 13, 2014

We are about to check out after four days. Rooms designed by an architect which means no place to set toiletries and half size closet so can't hang anything long. Room has windows that face dense greenery so no light gets in and lamps in bed and desk area are inadequate if you want to work.but there is a huge lighted are by the door and it is unusable space.
Coffee is delicious but you will wait awhile. Add to that a surly attitude from a waiter who doesn't, acknowledge that he has heard, almost makes you want to have breakfast elsewhere. Other staff are very pleasant, but several wait staff really need training because they ruin the good impression their colleagues make.
Clerk directed us to non-existent grocery store at corner for a newspaper...in the rain..maybe the hotel could make sure staff knows where newspapers can be found.
Conclusion: the staff needs training to make this hotel worth the price.

  • Stayed: February 2014, traveled on business
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Thank EmmaNNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2014

We stayed at the Gale on a getaway to Miami. The location is AMAZING. 10 minute walk to everything - beach, shopping, cafes. The rooms were amazing, beds were super comfy and a very clean hotel. The only one problem we found is that service was lacking. I found the attitude of the staff a little pretentious. If you didn't "wear" money, you basically weren't taken care of the way you may have liked, despite spending a ton of money to stay here. Every time I went to the breakfast bar next to the lobby, I waited 10 minutes to be given any service. The service staff was just sitting around waiting for someone else to help, and eventually one of the staff has to help. Overall, a good experience.

  • Stayed: January 2014, traveled as a couple
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Thank Bhavna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anamaria T, Manager at Gale South Beach, responded to this reviewResponded February 17, 2014

Dear Barbara572,

We appreciate you taking the time to share with us your honest feedback regarding your experience at the Gale. I am disappointed to hear you found our staff attitude to be pretentious. This is the last thing we are aiming to provide and rest assured we will address this issue with both the hotel and restaurant staff. Our goal is to create memorable moments and seamless experiences to all our Guests. Glad to hear though that your overall experience was a good one hopefully good enough to visit us again.

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Additional Information about Gale South Beach

Address: 1690 Collins Avenue, Miami Beach, FL 33139-3137
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 212 Hotels in Miami Beach
Price Range: $158 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Gale South Beach 4.5*
Number of rooms: 87
Official Description (provided by the hotel):
Gale South Beach is set on the Southwest corner of 17th street and Collins Avenue, just steps from the ocean. Located in the heart of South Beach, the hotel is within walking distance of popular attractions including Lincoln Road, New World Symphony, Fillmore Theater, Miami Beach Convention Center, and Ocean Dr. The 87 room luxury boutique hotel features certified green rooms and signature suites offering luxury Italian linens, marble bath appointments, exclusive Menin Hospitality GUYandGIRL bath amenities, a 55-inch high definition LED television with an expanded 90 channel HD lineup on the latest IBAHN system, iHOME docking station for the latest ipads, fully stocked mini bar, WiFi Internet access, room service, state-of-the-art fitness center, beach club access, and nightly turn down service. Gale South Beach offers a collection of food and beverage venues including Dolce Italian Cafe & Bar, the Regent Cocktail Club, a rooftop bar and Rec Room. Guests receive complimentary coffee located in the lobby daily. Menin Hospitality Perks program is available to all guests, offering up to $100 in food and beverage savings to the restaurants and bars in the Menin Hospitality collection. ... more   less 
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