Stayed at this hotel at the mid of February for a part of our honeymoon. Hotel upgraded our room (thank you so much)! We liked the location very much. Also restaurant Dolce is nice. But be prepared for a long service. Design is great.
But also there are a lot of minuses:
The staff is really very slow. It annoys all the time. Seems like they are coming to chat with each other, not to work. And it is unacceptable for a 5-star hotel. Also the facilities are not for 5-star. Rooms are extremely small!! You have to order some extra hanger for your clothes. So if you plan to stay for more than 1 night, or just have a lot of things, this hotel is not for you. Despite the modern style of the hotel it still has some problems: we could not check-in for hours. Just it is a rule there... Our room was ready at 4.30 P.M. Also everything in the hotel is so LAN-dependent. So if anything happens with the main server or the router the life stops. We had it: no room keys, no tv, no wi-fi. Very annoying thing: lots of show-off with no complimentary stuff (even pills from headache in the room cost 8$. In other hotels you can ask them for free and it's normal). So in my opinion hotel is very amateur: it needs a tough management (not young boys and girls paying attention only to each other). Maybe it will help Gale to become 5-star one day. And for now I will not advice it: if you choose it you will save money but you won't feel the real 5-star service.
- Official Description (provided by the hotel):
- Gale South Beach is set on the Southwest corner of 17th street and Collins Avenue, just steps from the ocean. Located in the heart of South Beach, the hotel is within walking distance of popular attractions including Lincoln Road, New World Symphony, Fillmore Theater, Miami Beach Convention Center, and Ocean Dr. The 87 room luxury boutique hotel features certified green rooms and signature suites offering luxury Italian linens, marble bath appointments, exclusive Menin Hospitality GUYandGIRL bath amenities, a 55-inch high definition LED television with an expanded 90 channel HD lineup on the latest IBAHN system, iHOME docking station for the latest ipads, fully stocked mini bar, WiFi Internet access, room service, state-of-the-art fitness center, beach club access, and nightly turn down service. Gale South Beach offers a collection of food and beverage venues including Dolce Italian Cafe & Bar, the Regent Cocktail Club, a rooftop bar and Rec Room. Guests receive complimentary coffee located in the lobby daily. Menin Hospitality Perks program is available to all guests, offering up to $100 in food and beverage savings to the restaurants and bars in the Menin Hospitality collection. ... more less
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